Section 1: Tasks
Instructions:
Rate your experience performing specific job-related tasks.
Respond to each of the following statements by indicating how the statement applies to you. You are required to respond to every question and provide relevant examples. Also, indicate the references who can verify the information provided.
In responding to each statement, you may refer to your WORK EXPERIENCE, whether paid or volunteer, your EDUCATION, and/or FORMAL TRAINING COURSES you have completed.
PLEASE NOTE: This examination is designed to gain an overall assessment of your education, training, and experience as it directly relates to the duties and the knowledge, skills and abilities required for this position. Possession of specific education is not required to be successful in this examination; however, such achievements may substitute for desirable levels of experience. All components of this examination have been carefully validated by tying them directly to job requirements and documenting their relevance to the position.
1. Planning, implementing, and administering health-related programs and services.
2. Managing, supervising, and/or directing staff in daily work activities.
3. Providing direction and guidance to staff using effective communication techniques.
4. Directing, conducting, and/or participating in the recruitment, hiring, and training of personnel.
5. Composing correspondence, reports, presentation materials, and other job-related documents for presentation to a variety of audiences.
6. Overseeing the coordination and timely completion of activities related to the monitoring and evaluation of health-related programs and projects.
7. Leading multi-disciplinary workgroups or special projects, involving the development, operation, modification, and/or evaluation of programs and services.
8. Serving as a subject matter expert on health-related program administration to advise on a variety of health-related program matters.
9. Conducting special studies (e.g., oversight/regulatory agency audits, quality of care, health care services compliance, time-frame compliance, health program evaluations, health care processes) to find solutions to health-related program issues.
10. Analyzing data and program information (e.g., contracts, reports, invoices) to identify trends, service needs, usage, and/or expenditures to make policy/process recommendations.
11. Reviewing and interpreting data (e.g., databases, dashboards, audits, surveys, inspections, reports, cost analysis, trend analysis) on health-related programs and services.
12. Participating in the development of program goals and long-term strategies, including improvement priorities and specific performance objectives.
13. Developing and monitoring performance improvement and/or corrective action plans.
Section 2: Tasks
Instructions:
Rate your experience performing specific job-related tasks.
Respond to each of the following statements by indicating how the statement applies to you. You are required to respond to every question and provide relevant examples. Also, indicate the references who can verify the information provided.
In responding to each statement, you may refer to your WORK EXPERIENCE, whether paid or volunteer, and/or your EDUCATION.
PLEASE NOTE: This examination is designed to gain an overall assessment of your education, training, and experience as it directly relates to the duties and the knowledge, skills and abilities required for this position. Possession of specific education is not required to be successful in this examination; however, such achievements may substitute for desirable levels of experience. All components of this examination have been carefully validated by tying them directly to job requirements and documenting their relevance to the position.
14. Developing priorities, personnel, and resources necessary to maximize the productivity and/or effectiveness of the work unit and support health-related program goals and objectives.
15. Developing solutions to complex problems concerning programs, policies and procedures, and/or business processes.
16. Developing and fostering collaboration between internal and external stakeholders to ensure a coordinated approach to providing health related services.
17. Preparing executive reports derived from internal and external data collection processes.
18. Reviewing and evaluating policies and procedures to ensure they align with current standards of practice.