Exam Bulletin - Custodian Supervisor II

State of California

Exam Code: EX-1627

Examination Plans Included:

  • CUSTODIAN SUPERVISOR II - Open

Final Filing Date: Applications are accepted on a continuous basis.

Classification Details

CUSTODIAN SUPERVISOR II: $4,363.00 - $5,462.00 (B) per Month
CUSTODIAN SUPERVISOR II: $3,967.00 - $4,966.00 (A) per Month

View the CUSTODIAN SUPERVISOR II classification specification.

Application Instructions

This is not a timed examination. If you request a Reasonable Accommodation, your account will be locked and you will not be able to proceed with the examination until the request is processed.

Applications are accepted on a continuous basis.

Who Should Apply:

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

  • CUSTODIAN SUPERVISOR II - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

    1627

For CUSTODIAN SUPERVISOR II, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

  • EX-01627

How To Apply:

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

Special Testing Arrangements:

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

Minimum Qualifications

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.

00102001 - CUSTODIAN SUPERVISOR II

Either 1

Two years in the California state service performing duties of a class with a level of responsibility equivalent to a Custodian Supervisor I;

Or 2

Four years of professional cleaning experience, with at least two years supervising, directing, and giving instruction and training to custodians, inmates, youth offenders, or institutional residents, engaged in cleaning services. Possession of a high school diploma or equivalent can be substituted for six months of the required non-supervisory experience.

Position Description

00102001 - CUSTODIAN SUPERVISOR II

Under direction, incumbents plan, organize, direct, and supervise the cleaning and custodial services of lower level employees; assist in developing training programs; protect and maintain the safety of persons and property; may instruct, lead, or supervise inmates, youth offenders, or institutional residents; assign work, supervise, and give instruction and training to custodial employees, inmates, youth offenders or institutional residents; evaluate performance, and take or recommend appropriate action; supervise the operation of custodial machinery and equipment; perform inspections and maintain custodial practices and standards of safety and sanitation; request, receive, inspect, store, and inventory supplies; receive complaints from building occupants and make or recommend necessary adjustments; keep records and prepare reports.

Preferred or Desirable Qualifications

Willing to work evenings, weekends, and overtime.

For information regarding position location(s), please refer to the Eligible List Information section.

Examination Information

We recommend using Chrome, Firefox, or Edge for optimal performance when accessing the examination.

This examination consists of the following component(s):

Component OrderComponent TypeComponent DuePercentage of Final Score
1CalHR Online ExamN/A100%

A final score of 70% must be attained to be placed on the eligible list.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of:

  1. Materials, chemicals, disinfectants, equipment, and methods used in professional cleaning work
  2. Sanitation and safety measures in the operating, cleaning and care of equipment and work areas
  3. Safety practices
  4. Training techniques
  5. Procurement documents for cleaning supplies
  6. Personal computer hardware and/or software products
  7. Principles of effective supervision
  8. Training methods
  9. Use of purchase orders for cleaning supplies and equipment
  10. Supervisor's responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment which is free of discrimination and harassment
Ability to:
  1. Safely use and care for equipment and supplies
  2. Safely use manual and/or electric cleaning equipment
  3. Keep accurate inventories
  4. Follow directions
  5. Learn and perform routine custodial tasks
  6. Work courteously and cooperatively with others
  7. Safely lift and carry objects weighing up to 50 pounds
  8. Identify and resolve complex issues as it relates to custodial functions
  9. Utilize acceptable work habits and meet established standards
  10. Communicate effectively
  11. Including the specific requirements within departments with inmates or mental health patients, and promote positive, collaborative, and professional working relationships
  12. Facilitate meetings to provide information and determine action needed
  13. Plan, organize and/or manage multiple tasks
  14. Work independently or as a team member
  15. The specific requirements within departments with inmates or mental health patients, and plan, organize, and direct the work of others
  16. Conduct in-service training programs
  17. Keep inventories and make requisitions
  18. Analyze situations accurately and implement an effective course of action
  19. Effectively promote equal opportunity in employment and maintain a work environment that is free of discrimination and harassment
Ability to (in departments with inmates or mental health patients):
  1. Maintain order and supervise the conduct of persons committed
  2. Prevent escapes and injury of these persons, to themselves, to others, and to property
  3. Maintain security of work areas and work materials
Ability to (while working in a military base setting):
  1. Make various minor building repairs
  2. Work from ladders, scaffolds, and in high places
  3. Write clear and concise reports
  4. Analyze situations accurately and adopt an effective course of action
  5. Keep records of State property

Eligible List Information

A Servicewide Open eligible list for the CUSTODIAN SUPERVISOR II Classification will be established for:

  • State of California

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 12 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Resulting Eligibility List(s) will be used to fill vacancies throughout the State of California.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

  • A veteran who has been dishonorably discharged or released.
  • A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

Custodian Supervisor II Training and Experience Examination Preview

Instructions:
Rate your experience performing specific job-related tasks.

Respond to each of the following statements by indicating how the statement applies to you. You are required to respond to every question and provide relevant examples. Also, indicate the references who can verify the information provided.

In responding to each statement, you may refer to your WORK EXPERIENCE, whether paid or volunteer.

PLEASE NOTE: This examination is designed to gain an overall assessment of your experience as it directly relates to the duties and the knowledge, skills and abilities required for this position. Possession of specific education is not required to be successful in this examination. All components of this examination have been carefully validated by tying them directly to job requirements and documenting their relevance to the position.

Tasks
  1. Supervising individuals engaged in custodial tasks to ensure a clean and safe environment.
  2. Providing instruction to individuals in proper procedures and techniques for completing custodial tasks according to organizational and licensing standards.
  3. Conducting a visual inspection of assigned work area for quality control, identification of safety hazards, and/or deficiencies to ensure a clean environment according to appropriate licensing standards.
  4. Providing individual on-the-job coaching to improve performance of custodial duties and prevent job-related accidents and injuries.
  5. Responding to emergency calls (e.g., injury, illness, power outages, flooding, fire, vandalism) to assist with needed services and/or health and safety concerns.
  6. Providing written and/or verbal instructions or directions to others related to tasks to be completed or progress being made on assignments.
  7. Providing written and/or verbal directions for preparing, operating, and maintaining janitorial equipment to ensure equipment is properly and safely used and maintained.
  8. Maintaining an adequate supply of chemicals and/or perpetuals with rotation to prevent expiration of the products.
  9. Inspecting facilities to identify deficiencies to resolve the issue and/or develop a corrective action plan.
  10. Scheduling custodial staff to ensure adequate coverage due to absences, vacation, emergencies, and/or training.
  11. Preparing various forms (e.g., requisitions, work orders, purchase orders, Workers’ Compensation forms, personnel forms, incident reports, timesheets, probationary reports, Individual Development Plans, adverse actions) to document custodial work.
  12. Maintaining various records (e.g., Employee’s Claim for Workers’ Compensation Benefits, Occupational Injury Report, FMLA, NDI, probation, counseling memos, equipment, supplies, purchase orders, Safety Data Sheets [SDS]) to ensure appropriate documentation is maintained.
  13. Resolving disagreements and conflicts by using interpersonal, mediation, and/or supervisory skills to achieve/maintain a cohesive, productive staff.
  14. Participating in the disciplinary action process for employees in the work unit to achieve and maintain a cohesive, productive staff.
  15. Promoting organizational mandates in the work place with regard to safety, security, Equal Employment Opportunity (EEO), Americans with Disabilities Act (ADA), and other personnel practices to ensure a discrimination-free and safe work environment.
  16. Interpreting and implementing policies and procedures regarding workplace safety to ensure performance of safe work practices.
  17. Providing formal training to ensure staff perform duties according to organizational standards.
  18. Communicating verbally and/or in writing with staff, contractors, building occupants, and management regarding daily work assignments and/or procedures to ensure understanding of work performed.

Testing Departments

  • State of California

Contact Information

Questions regarding this examination should be directed to:

State of California
CalCareer Service Center
1810 16th Street
Sacramento, CA 95811
Phone: (866) 844-8671
CalCareer@calhr.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Drug Free Statement

It is an objective of the State of California to achieve a drug-free State work place. Any applicant for State employment will be expected to behave in accordance with this objective, because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.

General Information

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

State of California reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.
Application Methods:
Electronic (Your CalCareer Account)