Section 1: Task Statements
Instructions:
Rate your experience performing specific job-related tasks.
Respond to each of the following statements by indicating how the statement applies to you. Use the options below to pick the most appropriate level of knowledge/ability you possess on each task.
Tasks:
1. Creating and updating policies and procedures specific to the program or industry to assist staff and administration to respond to inquiries and program administration.
2. Creating and updating technical forms required for use by department staff, industry and/or the general public to ensure compliance with department policy, statutes and regulations and/or the department’s strategic plan.
3. Providing secondary review of plans submitted to plan check to ensure compliance with laws, regulations, rules, policies and procedures.
4. Reviewing alternate materials and methods of construction to determine appropriate actions and to ensure compliance with laws, regulations, rules, policies and procedures.
5. Reading and interpreting policy manuals, legislation, department manuals or other written materials in order to determine relevant facts and determine the appropriate steps to take when completing job tasks or special assignments.
6. Assigning scheduled inspections and/or investigations based on location, time required, priority, other workload, etc., to ensure work is conducted in a timely manner and according to mandated deadlines.
7. Preparing a variety of documents using Word processing software, including reports, memos, correspondence, etc.
8. Using spreadsheet software to create and maintain spreadsheets to compile, organize, manipulate, and present information as needed for analysis, planning, scheduling, and tracking work activities.
9. Analyzing laws, regulations, and rules pertaining to building construction and/or inspection policies and standards in order to assist staff and management.
10. Interpreting applicable building construction laws, rules, regulations, policies and procedures to assure public safety and take enforcement actions as necessary.
11. Maintaining various documents related to workload (e.g., files, related law, regulations, codes, information bulletins, staff memos, auto logs and field operations manuals) by keeping up to date and ensuring their accessibility in order to ensure all work is available for review by coworkers and managers as necessary.
12. Reviewing, editing, and approving a variety of documents (e.g., reports, memos, correspondence) written by staff to ensure documents are clear, complete, accurate, and conform to regulations and professional standards for business documents.
13. Responding to questions or information requests from the public, contractors, mobile home park owners, and/or staff of other agencies, etc., regarding applicable laws/regulations.
14. Interpreting and explaining complex health and safety codes and building codes to the public, contractors, mobile home park owners and/or staff of other agencies, etc., to help ensure they understand their obligations and responsibilities under the law.
15. Collaborating with other department programs regarding the technical interpretation of laws, rules, and regulations to determine appropriate courses of action in complex or unusual situations or cases.
16. Participating in staff meetings with a variety of individuals across the organization in order to gather information related to changes in legislation, codes, regulations and/or departmental policies and to relay information to staff and management.
17. Communicating with industry and local officials regarding the application and interpretation of applicable building construction laws and regulations, in order to confer, advise, and/or share information.
18. Speaking to groups of local officials, community groups, contractors, or others, to provide information regarding applicable building construction, policies and procedures, laws and regulations and the obligations of various groups or individuals under the laws and regulations.
19. Drafting written correspondence to stakeholders (e.g., complainants, local and/or state enforcement agencies) in response to requests for information and/or investigation findings.
20. Overseeing the more difficult or complex construction and/or job site to provide technical oversight in accordance with plans/specifications, laws, and regulations.
21. Overseeing the more complex plan reviews to provide technical oversight to help staff determine if planned construction or alterations will comply with laws and regulations.
22. Reviewing inspection reports by ensuring pertinent information related to an investigation is noted and to ensure investigation information is presented in a standardized manner according to applicable procedures and processes.
23. Overseeing complex construction and/or job site complaint investigations in accordance with applicable laws and regulations.
24. Completing employee performance appraisals, and probationary reports to identify coaching and training needs and ensure employee performance is documented properly.
25. Assisting in the selection of new full-time staff by working with the Human Resources Branch as a subject matter expert, helping identify the knowledge and skills needed for a position, preparing examination or interview questions, and/or participating as a member of interview or examination panels to help select the most qualified staff.
26. Conducting informal meetings with individual subordinate employees to communicate information that is necessary for their job performance and/or discuss and resolve issues pertinent to the work unit.
27. Coordinating joint inspections, meetings, and/or other out of office events with stakeholders to ensure efficiency and consolidate expenses.
28. Monitoring workload and/or travel among staff to ensure sufficient coverage of workload or departmental activities.
29. Assisting staff in performing the more difficult or complex inspections and/or investigations to ensure the work is done correctly, and to aid them in their professional development.
30. Reviewing and approving requests for time off from staff to balance staff workload.
31. Adapting pre-established work plans and staff schedules to meet changing priorities of work objectives, staff, resources, and/or workload demands to ensure proper staff coverage and/or to ensure accordance with collective bargaining agreements.
32. Reviewing activity reports from assigned staff to establish proper enforcement and citation of relevant code sections and that reports are correct, complete and submitted in a timely manner.
33. Providing training in inspection and/or investigation procedures for staff to aid them in their professional development.
34. Meeting with staff to determine that proper files, statutes, regulations, codes, information bulletins, staff memos, auto logs, field operations manuals, etc., are up to date and accessible.
35. Resolving subordinate staff’s performance problems by identifying the problems and planning and implementing various measures to improve employee performance.
36. Providing regular informal feedback to subordinate staff.
37. Identifying training needs for subordinate staff to plan or guide their professional development and enhance the overall effectiveness of the work unit.
Section 2: Knowledge, Skill, and Ability Statements (KSAs)
Instructions:
Rate your experience in relation to specific job-related KSAs.
Respond to each of the following statements by indicating how the statement applies to you. Use the options below to pick the most appropriate level of education, training, and/or experience you possess in relation to each KSA statement.
KSAs:
38. Ability to respond to public complaints verbally in a professional manner to ensure actions are conducted professionally, calmly, and adhere to departmental policies and procedures.
39. Knowledge of proper spelling, grammar, punctuation, and sentence structure in the English language to ensure that prepared and/or reviewed written materials are complete, succinct, and free of writing errors.
40. Ability to establish and maintain cooperative relationships with others (e.g., departmental employees, contractors, the public and other stakeholders) to confer, communicate, and work with in a professional and courteous manner.
41. Ability to read and comprehend complex written documents including departmental policy manuals and guides, legislative mandates, instructional guides, written correspondence, or analytical reports to ensure comprehension necessary to complete work activities.
42. Ability to work independently on projects or assignments without close supervision or detailed instructions to ensure work is completed accurately and timely.
43. Ability to maintain the confidentiality of sensitive and proprietary information encountered during the course of work.
44. Ability to make decisions when faced with time constraints and deadlines and/or limited information to determine the appropriate course of action.
45. Ability to multi-task and manage multiple changing and/or competing priorities to complete tasks in appropriate timeframes and effectively maintain workload and consistency in work.
46. Ability to use various office equipment (e.g., copiers, fax machines, cameras, computers, and mobile phones) to conduct work activities.
47. Ability to work under the pressure of a heavy workload and tight timelines to complete projects and assignments in a timely manner.
