• Any editable section on the Exam Bulletin has been updated.
• Any editable section on the Exam Bulletin has been updated.

This is not a timed exam. If you request a Reasonable Accommodation your account will be locked and you will not be able to proceed with the exam until the request is processed.

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

• NURSING CONSULTANT, PROGRAM REVIEW - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 6 months:

Exam Code(s):

1907

For NURSING CONSULTANT, PROGRAM REVIEW, once you have participated in any of the following examinations, you may not recompete for 6 months:

Exam Code(s):

• EX-01907

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.

We recommend using Chrome, Firefox, or Edge for optimal performance when accessing the examination.

This examination consists of the following component(s):

A final score of 70% must be attained to be placed on the eligible list.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

A Servicewide Open eligible list for the NURSING CONSULTANT, PROGRAM REVIEW Classification will be established for:

• State of California

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 12 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

• A veteran who has been dishonorably discharged or released.
• A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

1. Recommending improvements (e.g., process improvement plans, standards, policies, procedures) and revisions in nursing standards, policies, and procedures to ensure clinical compliance.
2. Providing subject matter expertise regarding cases of nursing practice (e.g., departures from standards, adherence to the scope of practice as defined by law, and patient safety related issues).
3. Assisting program managers with compliance reviews of programs and policy requirements to ensure the programs and policies comply with State and local regulations.
4. Assisting in development of quality measures for health care programs to quantify health care processes, outcomes, and effective patient care.
5. Supporting program implementation of initiatives at the facility level (e.g., electronic health record, complete care model, emergency medical response, infection control, quality improvement projects, nursing components of related programs, standards, policies, procedures) to improve health care quality.
6. Participating as a subject matter expert in the performance of health care audits (e.g., nursing professional practice, standards of care, health care services delivery system) to identify deficiencies using specific methodology.
7. Validating nursing competency (e.g., emergency response, urgent and routine nursing assessment, pain management, wound care, care management of highrisk patients with chronic diseases, nursing crisis intervention of high risk homicidal and suicidal patients) to ensure nurses are performing their duties correctly.
8. Coordinating the preparation, presentation, and communication of work-related information to ensure health care services leadership has necessary information.
9. Consulting with internal and external stakeholders to plan, develop, implement, evaluate, and monitor nursing services programs, projects, policies, and standards.
10. Providing technical assistance in the development of strategies to improve compliance and the quality of patient care.
11. Providing guidance to nursing leadership in developing outcome measures and establishing on-going monitoring to identify problems and recommend corrective action.
12. Reporting to nursing leadership regarding a facility’s deficiencies, progress, work processes, performance management issues, and training needs to recommend opportunities for improvement.
13. Reviewing nursing services operations and nursing practice clinical care (e.g., unit/ward management, the nursing care of clients/patients, nursing techniques and procedures) to ensure that patients receive proper care and ensure compliance with established standards.
14. Performing audits (e.g., root cause analyses and health care inquiries) to assess appropriate health care delivery, continuous quality improvement initiatives, or adjudication of health care grievance appeals.
15. Conducting clinical reviews of medical records and health care database content in order to ensure patients receive proper care that follows established standards.
16. Planning programs (e.g., nursing components of related programs) for departmental implementation to provide quality health care.
17. Implementing quality improvement plans related to public health programs, medical and mental health programs, policies, procedures, training, and/or practice standards for nursing programs to ensure quality patient care.
18. Evaluating and guiding care services at the population level (e.g., participation in population management working sessions, evaluation of the service delivery model, and using patient registries and dashboards) to ensure quality patient care.
19. Preparing various written documents (e.g., memos, letters, reports, plans, audit findings) in a concise manner to submit to nursing leadership and share with other stakeholders.
20. Documenting the clinical review process to analyze relevant information.
21. Participating in workgroups and committees to develop policies and procedures in order to enhance access and delivery of health care services while ensuring the overall safety and security of the facility.
22. Evaluating forms and documentation tools (e.g., discharge summaries, nursing forms, health care forms) to ensure accurate and comprehensive documentation of patient care.
23. Conducting meetings with staff to promote effective lines of communication and share information that is necessary for the efficient operation of the work unit.
24. Interpreting professional nursing association standards, departmental policies, State laws and regulations (e.g., governing health care nursing practices, nationally-based/evidence-based practices in nursing care and healthcare, CA code regulations, applicable court decisions) to promote compliance.
25. Researching and implementing current evidence-based practice and standards of care in medical and/or mental health treatment to promote effective and up-todate nursing care.

• State of California

Questions regarding this examination should be directed to:

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

State of California reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.