Exam Bulletin - Financial Institutions Manager (LEAP)

Department of Financial Protection and Innovation

Exam Code: EX-2095

Examination Plans Included:


Final Filing Date: Applications are accepted on a continuous basis.

Classification Details

FINANCIAL INSTITUTIONS MANAGER: $10,106.00 - $12,051.00 per Month

View the FINANCIAL INSTITUTIONS MANAGER classification specification.

Application Instructions

This is not a timed exam. If you request a Reasonable Accommodation your account will be locked and you will not be able to proceed with the exam until the request is processed.


Introduction to the Limited Examination and Appointment Program (LEAP)


The Limited Examination and Appointment Program (LEAP) is an alternative examination and appointment process for the recruitment and hiring of persons with disabilities into the California state civil service. The LEAP is a two-part process that consists of: (1) a Minimum Qualifications Assessment/Readiness Evaluation and (2) a Job Examination Period that is administered and evaluated in the work setting.


To qualify to take this Minimum Qualifications Assessment/Readiness Evaluation, you must first have LEAP certification issued by the Department of Rehabilitation (DOR). For information on how to obtain LEAP certification, visit the DOR website at https://www.dor.ca.gov/Home/LEAP. To find a DOR office near you, contact the DOR at (916) 558-5300, TTY (916) 558-5302, or online at www.dor.ca.gov.


The legal authority for the LEAP is Government Code Sections 19240-19244.

Applications are accepted on a continuous basis.

Who Should Apply:

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):


Individuals who meet all of the following criteria:


  1. Individuals with a disability, a record of a disability, or who are regarded as having a disability that limits one or more major life activities.
  2. Individuals who have Limited Examination and Appointment Program (LEAP) certification from the California Department of Rehabilitation.
  3. Individuals who satisfy the minimum qualifications as stated in the minimum qualifications section below.

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 24 months:

Exam Code(s):


For FINANCIAL INSTITUTIONS MANAGER, once you have participated in any of the following examinations, you may not recompete for 24 months:

Exam Code(s):

  • EX-02095

How To Apply:

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

Special Testing Arrangements:

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

Minimum Qualifications

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.


Either 1

Experience: One year of experience in California state service performing professional examination duties of a class at a level of responsibility equivalent to that of a Senior Financial Institutions Examiner or Financial Institutions Supervisor.

Or 2

Experience: Two years of experience in California state service performing professional auditing or examination duties of a class at a level of responsibility equivalent to that of a Financial Institutions Examiner, Range C.

Or 3

Experience: Five years of increasingly responsible professional auditing or examination experience, including three years supervising a staff of accountants, auditors, or examiners. (Experience in California state service applied toward this requirement must include two years performing the duties in a class at a level of responsibility equivalent to that of a Financial Institutions Examiner, Range C.) and

Education: Equivalent to graduation from college with a specialization in accounting, business administration, economics, finance, or a related business/management specialization.

Position Description


This is the managerial level of the series. The Financial Institutions Manager has significant responsibility for formulating or administering agency or Department policies and programs and to represent the Department as a prominent leader in regulatory matters. The incumbent defines the scope and direction of the program; directs and monitors a group of licensees; and plans, organizes, and directs the examination activities for a sector of the Department. The incumbent may have direct supervisory responsibility for assigned staff engaged in the performance of examinations and special projects.

Special Personal Characteristics

Ability to qualify for a fidelity bond; willingness to travel and work away from the headquarters office; willingness to work in a variety of settings; capacity for assuming progressively greater responsibility; tact; and good interpersonal skills.

Demonstrated leadership and program planning ability; emotional maturity and stability; objective understanding of the mission of the Department.

Additional Desirable Qualifications

In appraising the relative qualifications of candidates, consideration will be given to the extent and type of pertinent education beyond that required under Minimum Qualifications.

For information regarding position location(s), please refer to the Eligible List Information section.

Examination Information

This examination consists of the following component(s):

Component OrderComponent TypeComponent DuePercentage of Final Score
1CalHR Online ExamN/A100%

A final score of 70% must be attained to be placed on the eligible list.

LEAP Process Information




This Minimum Qualifications Assessment/Readiness Evaluation consists solely of minimum qualification questions that assess the training, experience, and education that you have previously obtained. Your responses to the questions will determine if the training, experience, and education you have meet the minimum qualifications for the Financial Institutions Manager classification. If you pass the Minimum Qualifications Assessment/Readiness Evaluation, your name will be placed on the Financial Institutions Manager LEAP Referral List, and you will have referral list eligibility to apply for Financial Institutions Manager vacancies.


Applicants who obtain Financial Institutions Manager LEAP Referral List eligibility must compete for job vacancies in order to begin PART 2 of this process, which is called the Job Examination Period.




The JEP begins after you are hired and obtain an examination appointment. When you perform the duties of your state job, you will be evaluated on your job performance at least every four weeks, or more often, if needed. Your evaluation will be based on the classification specification and the duty statement of the position.


The JEP will be the same length as the length of the probationary period for the same non-LEAP classification.


After successful completion of the JEP, the result will be a transition from an examination appointment to a standard appointment as a Financial Institutions Manager. If appointed to a permanent position through the LEAP process, you will not be required to serve a probationary period.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of:
  1. General accounting and auditing principles and procedures 
  2. Business law 
  3. Statistics 
  4. Information systems programs 
  5. The English language with proficiency in reading, writing, and grammar
  6. Laws, policies, rules, and regulations administered by the Department of Financial Institutions 
  7. Financial operations and practices of organizations subject to regulation by the Department of Financial Institutions 
  8. Purposes, activities, and functions of the Department of Financial Institutions 
  9. Regulatory terminology 
  10. Applicable Federal rules and regulations and operations of regulatory agencies that work closely with the Department 
  11. Specialized accounting and auditing principles 
  12. Financial examining practices obtained through on-the-job training and through prescribed training courses
  13. Technical report writing
  14. Complicated practices and procedures of the licensee
  15. Sophisticated data analysis 
  16. Public speaking 
  17. Procedures, organization, and operations of the Department of Financial Institutions
  18. How to evaluate reports generated by corresponding agencies, the industry, the institution, business firm, or service 
  19. Other related agencies 
  20. Provision of laws, rules, regulations, related legal opinions, and court decisions governing licensees and related departmental policies
  21. Techniques of good personnel management and principles of effective supervision, including individual development practices 
  22. Supervisory responsibilities under the Ralph C. Dills Act 
  23. A supervisor's role in promoting equal opportunity in hiring, developing, and promoting employees and for maintaining a work environment that is free of discrimination and harassment 
  24. Training methods and planning 
  25. Budget process and procedures
  26. Department administrative practices and procedures.
Ability to:
  1. Work arithmetical computations 
  2. Gather, organize, summarize, and interpret financial data 
  3. Analyze data and draw sound conclusions 
  4. Prepare reports 
  5. Establish and maintain cooperative relations with those contacted in the work 
  6. Communicate effectively 
  7. Evaluate and appraise information 
  8. Analyze situations accurately and take effective action 
  9. Use a variety of spreadsheets or word processing software packages
  10. Apply specialized financial examining practices and procedures 
  11. Perform detailed portion of financial institution, business firm, or services examinations 
  12. Analyze data and draw sound conclusions 
  13. Apply specialized examination practices and procedures 
  14. Analyze financial and operating statements, reports, and records relating to licensee operations 
  15. Gather, organize, analyze, and summarize financial data and draw logical conclusions 
  16. Prepare clear, concise, and accurate reports 
  17. Discuss reports of examination and other financial data and hold meetings with executive officers and directors of financial institutions, business firms, and services
  18. Devise procedures and program activities 
  19. Lead others in conducting examinations
  20. Plan, organize, and direct the work of others 
  21. Coordinate examinations with related agencies 
  22. Conduct special studies and investigations relating to the practices of the licensee 
  23. Appraise the most difficult and complex types of reports and information 
  24. Analyze data and adopt an effective course of action 
  25. Communicate effectively so instructions can be clearly understood 
  26. Effectively apply the required technical knowledge 
  27. Conduct in-service training programs
  28. Plan, organize, direct, and evaluate the work of employees
  29. Assess training needs of employees 
  30. Develop staff 
  31. Prepare individual development plans 
  32. Respond to emergency situations 
  33. Understand and fulfill supervisory responsibilities under the Ralph C. Dills Act 
  34. Effectively promote equal opportunity in employment and maintain a work environment that is free of discrimination and harassment 
  35. Make recommendations on personnel and equipment needs 
  36. Provide budget data
  37. Individual performance appraisals 
  38. Supervise, train, and motivate staff to achieve maximum effectiveness 
  39. Apply effective principles of budget preparation and control, personnel management, business management, public administration, and regulatory administration 
  40. Establish and maintain cooperative working relationships with officials and staff members, public agencies, and interested community and professional groups 
  41. Establish procedures and plan program activities 
  42. Direct and supervise the work of technical, professional, and clerical staff

Eligible List Information

A Departmental Open eligible list for the FINANCIAL INSTITUTIONS MANAGER Classification will be established for:

  • Department of Financial Protection and Innovation

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 24 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Resulting Eligibility List(s) will be used to fill vacancies throughout the State of California.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

  • A veteran who has been dishonorably discharged or released.
  • A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

Testing Departments

  • Department of Financial Protection and Innovation

Contact Information

Questions regarding this examination should be directed to:

California Department of Human Resources
CalCareer Service Center
1810 16th Street
Sacramento, CA 95814
Phone: (866) 844-8671

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Drug Free Statement

It is an objective of the State of California to achieve a drug-free State work place. Any applicant for State employment will be expected to behave in accordance with this objective, because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.

General Information

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

Department of Financial Protection and Innovation reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.

Application Methods:
Electronic (Your CalCareer Account)