Exam Bulletin - Program Manager I, Office of Emergency Services

California Governor's Office of Emergency Services

Exam Code: EX-2144

Examination Plans Included:

  • PROGRAM MANAGER I, OFFICE OF EMERGENCY SERVICES - Open

Final Filing Date: Applications are accepted on a continuous basis.

Classification Details

PROGRAM MANAGER I, OFFICE OF EMERGENCY SERVICES: $7,911.00 - $9,844.00 per Month

View the PROGRAM MANAGER I, OFFICE OF EMERGENCY SERVICES classification specification.

Application Instructions

This is not a timed exam. If you request a Reasonable Accommodation your account will be locked and you will not be able to proceed with the exam until the request is processed.

Applications are accepted on a continuous basis.

Who Should Apply:

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

  • PROGRAM MANAGER I, OFFICE OF EMERGENCY SERVICES - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 6 months:

Exam Code(s):

    2144

For PROGRAM MANAGER I, OFFICE OF EMERGENCY SERVICES, once you have participated in any of the following examinations, you may not recompete for 6 months:

Exam Code(s):

  • EX-02144

How To Apply:

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

Special Testing Arrangements:

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

Minimum Qualifications

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.

00104924 - PROGRAM MANAGER I, OFFICE OF EMERGENCY SERVICES

Either 1
One year of experience performing duties of a class comparable in level to that of Senior Emergency Operations Planner, Office of Emergency Services, in the California state service.

Or 2
Two years of experience performing duties of a class comparable in level to that of an Emergency Services Coordinator, Office of Emergency Services, Range B, in the California state service.

Or 3
Experience: Four years of experience in emergency services activities in a staff position with increasingly responsible management, planning, program evaluation, or related experience beyond the trainee level which shall have included the preparation of reports and the presentation of recommendations to management, at least one year of which must have been in a full journeyperson technical capacity. (Experience in the California state service applied toward this requirement must include one year performing the duties of a class with a level of responsibility not less than that of Senior Emergency Operations Planner, Office of Emergency Services.) and

Education: Equivalent to graduation from college. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)

Position Description

00104924 - PROGRAM MANAGER I, OFFICE OF EMERGENCY SERVICES

This is typically the first working supervisor level. Incumbents at this level direct fully developed staff functions; supervise a small group of professional, technical or analytical staff performing journeyperson level work; and personally perform the most difficult or sensitive work. Incumbents administer emergency services program(s) in a geographic region, or direct a unit or section, to plan and administer one or more statewide emergency services. Incumbents function as recognized authorities in areas of specialized knowledge and have ongoing coordinating responsibility over others in one or more areas of the Department's operation. May function as a nonsupervisory staff specialist in difficult and sensitive program development, policy, or coordination projects.

Special Personal Characteristics
Demonstrate ability to act independently, open-mindedness, flexibility and tact. Willingness to work unusual hours and on Saturdays, Sundays, and holidays and to travel throughout the State.

For information regarding position location(s), please refer to the Eligible List Information section.

Examination Information

We recommend using Chrome, Firefox, or Edge for optimal performance when accessing the examination.

This examination consists of the following component(s):

Component OrderComponent TypeComponent DuePercentage of Final Score
1CalHR Online ExamN/A100%

A final score of 70% must be attained to be placed on the eligible list.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of:
  1. Principles, practices and trends of public administration, including management analysis, planning, program evaluation or related areas 
  2. Concepts, objectives, organization, and operations of Federal, State and local civil defense and disaster activities
  3. California geography and resources as they relate to civil defense and disaster planning and operations
  4. Administrative problems involved in directing coordinated financial assistance programs 
  5. Principles and practices of employee supervision, development and training 
  6. Program development 
  7. Formal and informal aspects of the legislative process 
  8. Governmental functions and organization at the State and local level 
  9. Methods and techniques of effective program management and supervision 
  10. Organization, activities, and basic legislation concerning the Office of Emergency Services 
  11. Principles of organization and budgeting 
  12. The Office's Affirmative Action Program objectives 
  13. A manager's role in the Affirmative Action Program and the processes available to meet affirmative action objectives

Ability to:
  1. Reason logically and creatively and utilize a variety of analytical techniques to solve complex disaster preparedness problems 
  2. Evaluate alternatives and provide recommendations
  3. Gain and maintain the respect, confidence, and cooperation of a wide variety of officials and other persons contacted in the work 
  4. Analyze data and effectively present ideas 
  5. Interpret Federal and State statutes 
  6. Consult with and advise administrators or other interested parties on a wide variety of subject-matter areas 
  7. Establish and maintain project priorities 
  8. Effectively utilize all available resources 
  9. Plan, organize and direct the work of others 
  10. Effectively contribute to the Office's affirmative action objectives

Eligible List Information

A Departmental Open eligible list for the PROGRAM MANAGER I, OFFICE OF EMERGENCY SERVICES Classification will be established for:

  • California Governor's Office of Emergency Services

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 12 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Resulting Eligibility List(s) will be used to fill vacancies throughout the State of California.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

  • A veteran who has been dishonorably discharged or released.
  • A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

Program Manager I, Office of Emergency Services Training and Experience Exam Preview

Instructions:
Rate your experience performing specific job-related tasks.

Respond to each of the following statements by indicating how the statement applies to you. You are required to respond to every question and provide relevant examples. Also, indicate the references who can verify the information provided.

In responding to each statement, you may refer to your WORK EXPERIENCE, whether paid or volunteer, your EDUCATION, and/or FORMAL TRAINING COURSES you have completed.

PLEASE NOTE: This examination is designed to gain an overall assessment of your education, training, and experience as it directly relates to the duties and the knowledge, skills and abilities required for this position. Possession of specific education is not required to be successful in this examination; however, such achievements may substitute for desirable levels of experience. All components of this examination have been carefully validated by tying them directly to job requirements and documenting their relevance to the position.

  1. Developing procedures and plans to facilitate emergency management operations.
  2. Leading programs impacting emergency services, either statewide or in geographic regions.
  3. Monitoring project or program budgets.
  4. Interpreting state and federal regulations (e.g., Emergency Services Act, California Disaster Assistance Act, Standardized Emergency Management System) to communicate program focus to staff, management and/or external customers.
  5. Coordinating capabilities with various groups (e.g., federal, state, local, nongovernment) during any phase of emergency management.
  6. Providing assistance to groups requesting federal or state emergency management resources.
  7. Reviewing and/or evaluating emergency management plans to ensure efficient delivery of emergency services.
  8. Preparing reports assessing emergency management operations, needs, and efforts in response to a disaster.
  9. Setting program or project priorities to balance competing objectives and accomplish the goals of the organization.

Testing Departments

  • California Governor's Office of Emergency Services

Contact Information

Technical questions regarding this examination should be directed to:

California Department of Human Resources
CalCareer Service Center
1810 16th Street
Sacramento, CA 95814
Phone: (866) 844-8671
CalCareer@CalHR.CA.GOV

Administrative questions regarding this examination should be directed to:

California Governor's Office of Emergency Services
CA Governor's Office of Emergency Services
Human Resources Examinations
10370 Peter A McCuen Boulevard
Mather, CA 95655
Phone:
Examinations@caloes.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Drug Free Statement

It is an objective of the State of California to achieve a drug-free State work place. Any applicant for State employment will be expected to behave in accordance with this objective, because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.

General Information

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

California Governor's Office of Emergency Services reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.
Application Methods:
Electronic (Your CalCareer Account)