Exam Bulletin - Deputy Labor Commissioner III

Department of Industrial Relations

Exam Code: EX-2499

Examination Plans Included:

  • DEPUTY LABOR COMMISSIONER III - Open

Final Filing Date: Applications are accepted on a continuous basis.

Classification Details

DEPUTY LABOR COMMISSIONER III: $7,222.00 - $9,906.00 per Month

View the DEPUTY LABOR COMMISSIONER III classification specification.

Application Instructions

This is not a timed examination. If you request a Reasonable Accommodation, your account will be locked and you will not be able to proceed with the examination until the request is processed.

Applications are accepted on a continuous basis.

Who Should Apply:

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

  • DEPUTY LABOR COMMISSIONER III - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 9 months:

Exam Code(s):

    2499

For DEPUTY LABOR COMMISSIONER III, once you have participated in any of the following examinations, you may not recompete for 9 months:

Exam Code(s):

  • EX-02499

How To Apply:

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

Special Testing Arrangements:

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

Minimum Qualifications

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.

00109504 - DEPUTY LABOR COMMISSIONER III

Either 1

Experience: One year of experience in the California state service performing the duties of the class of Deputy Labor Commissioner II. or

Two years of experience in the California state service performing the duties of the class of Deputy Labor Commissioner I or Labor Standards Investigator/Senior Special Investigator.

Or 2

Education: Equivalent to graduation from college, preferably with emphasis in economics, industrial relations, agribusiness, sociology or other social sciences or business administration. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.) and

Experience: Four years of the general experience below, at least one of which shall have been in a supervisory capacity.

General Experience Requirement: Experience must have been acquired in one or a combination of the following types of work, one year of which must have been within the last ten years:
  1. Industrial relations management, labor relations, or reconciling grievances. or
  2. Negotiation or preparation of labor agreements, or interpretation and settlement of grievances arising under labor agreements including conciliation, mediation, or arbitration of disputes. or
  3. Professional level work in the investigation and/or settlement of complaints regarding violation of State or Federal laws or regulations.

Position Description

00109504 - DEPUTY LABOR COMMISSIONER III

Holds investigatory hearings, examines witnesses, takes affidavits, collects other evidence, makes and directs investigations to determine the extent of compliance with, and to resolve disputes arising under State labor laws and Industrial Welfare Commission orders; assesses and collects civil penalties, or initiates civil or criminal action; files various court actions and legal documents; meets with employers and employees and their representatives to advise them of, and to secure compliance with, requirements; inspects places of employment and employers' records to determine the extent of compliance with the provisions of the Labor Code and Orders of the Industrial Welfare Commission.

In addition to the above, holds hearings on CAL/OSHA discrimination complaints, or appeals from citations assessing civil penalties for violations of child labor laws, and on claims for wages and benefits; makes decisions deemed to be final orders of the Labor Commissioner that are entered as judgments in Superior Court; may act as Deputy in Charge of a small office.

In addition to the duties described above, plans, organizes, directs and coordinates the work of a district office; may administer a special statewide program of the division; participates in selection and training of staff; makes equitable case load assignments; evaluates staff performance and takes or recommends appropriate action; interprets and applies divisional administrative policies; determines the need for, recommends and justifies new positions, additional equipment and space requirements. This is the first full supervisory level.

Special Personal Characteristics

A sympathetic understanding of labor problems; sound judgment; reliability; impartiality; tact; firmness; patience; neat personal appearance; and willingness to travel and work irregular hours.

For information regarding position location(s), please refer to the Eligible List Information section.

Examination Information

We recommend using Chrome, Firefox, or Edge for optimal performance when accessing the examination.

This examination consists of the following component(s):

Component OrderComponent TypeComponent DuePercentage of Final Score
1CalHR Online ExamN/A100%

A final score of 70% must be attained to be placed on the eligible list.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of:
  1. State and related Federal labor laws
  2. Orders of the Industrial Welfare Commission
  3. Principles, practices, and terminology of labor relations work
  4. Purposes, organizations, and trends of employee and employer organizations
  5. Terminology used in various occupations
  6. Labor and employment conditions and trends in California
  7. Industrial occupations and their requirements and employment procedures
  8. The law of contracts as it applies to the field of labor relations
  9. Court procedure and rules of evidence
  10. Principles and theories of administrative law and judicial review of administrative actions
  11. Legal terms and forms in common use
  12. Programs, policies, and procedures of the Division of Labor Standards Enforcement and the Department of Industrial Relations
  13. Principles of personnel management, training, and supervision
  14. A manager’s/supervisor’s responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment that is free of discrimination and harassment
Ability to:
  1. Interpret and apply State and related Federal labor laws, and orders of the Industrial Welfare Commission
  2. Analyze testimony and other types of evidence and draw correct conclusions
  3. Hold investigatory hearings and resolve disputes
  4. Deal tactfully, effectively, and impartially with employers
  5. Conduct difficult and involved investigations of alleged violations of labor laws and Industrial Welfare Commission orders
  6. Deal with law enforcement problems tactfully but effectively
  7. Analyze situations accurately and take effective action
  8. Analyze data
  9. Communicate effectively
  10. Make accurate summaries of evidence, prepare reasons for decisions, orders, or awards, and make findings based on such facts
  11. Conduct fair and impartial hearings in a manner that will obtain all pertinent evidence and win the confidence and respect of the parties
  12. Direct the work of a small office
  13. Plan, organize, direct, and coordinate the work of others
  14. Interpret and apply established policies and procedures of the Division of Labor Standards Enforcement and the Department of Industrial Relations
  15. Effectively promote equal opportunity in employment and maintain a work environment that is free of discrimination and harassment

Eligible List Information

A Departmental Open eligible list for the DEPUTY LABOR COMMISSIONER III Classification will be established for:

  • Department of Industrial Relations

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 12 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Resulting Eligibility List(s) will be used to fill vacancies throughout the State of California.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

  • A veteran who has been dishonorably discharged or released.
  • A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

Deputy Labor Commissioner III Training and Experience Examination Preview

Instructions:
Rate your experience performing specific job-related tasks.

Respond to each of the following statements by indicating how the statement applies to you. You are required to respond to every question and provide relevant examples. Also, indicate the references who can verify the information provided.

In responding to each statement, you may refer to your WORK EXPERIENCE, whether paid or volunteer, your EDUCATION, and/or FORMAL TRAINING COURSES you have completed.

PLEASE NOTE: This examination is designed to gain an overall assessment of your education, training, and experience as it directly relates to the duties and the knowledge, skills and abilities required for this position. Possession of specific education is not required to be successful in this examination; however, such achievements may substitute for desirable levels of experience. All components of this examination have been carefully validated by tying them directly to job requirements and documenting their relevance to the position.
  1. Conduct difficult and involved investigations of alleged violations of labor laws and Industrial Welfare Commission orders.
  2. Ability to evaluate cases to determine the necessary tasks to conduct a thorough investigation.
  3. Apply investigative techniques (e.g., following up on leads, researching records, reconstructing events) to obtain pertinent information from individuals.
  4. Obtain and apply information, evidence, and resources needed for an investigation.
  5. Interpret and apply established policies and procedures of the Division of Labor Standards Enforcement and the Department of Industrial Relations.
  6. Knowledge of State and related federal labor laws as it applies to the field of labor relations.
  7. Interpret and apply related State and federal labor laws, orders of the Industrial Welfare Commission and relevant case law.
  8. Prepare reasons for written decisions, orders, or awards ,including accurate summaries of evidence, and make factual findings and legal conclusions to justify application of law to those facts.
  9. Conduct fair and impartial hearings in a manner that will obtain all pertinent evidence and win the confidence and respect of the parties.
  10. Prepare and present evidence for administrative hearings.
  11. Develop, organize, prioritize, and manage case investigation activities, multiple case investigations, work plans, and other activities in a timely manner.
  12. Perform mathematical computations (e.g., averages, ratios, decimals, proration, percentages) to perform calculations and analyze numerical data.
  13. Use spreadsheet software to create, compile, compute, organize, and present data and statistics for use in reports, presentations, tracking, and other activities.
  14. Edit written documents to ensure proper use of grammar, punctuation, sentence structure, and spelling.
  15. Write correspondence (e.g., letters, memoranda, e-mail) to communicate with various audiences effectively.
  16. Advise others on labor related issues to resolve disputes and convey information consistent with departmental policy.
  17. Communicate effectively in person to staff, management, the public, and other stakeholders.
  18. Facilitate meetings in a manner that ensures the discussion stays focused on the topic and encourages active participation by all attendees.
  19. Listen to different viewpoints to support effective communication and facilitate shared understanding.
  20. Communicate and negotiate department or State position which might conflict with personal opinion.
  21. Knowledge of training techniques (e.g., on the job, classroom, coaching, mentoring) to educate staff on topics relating to job tasks to improve performance and productivity, and promote career development.
  22. Knowledge of the role of a manager/supervisor in promoting equal opportunity in hiring and employee development and promotion.
  23. Plan, organize, direct, assign, and coordinate the work of others to ensure the Department/Unit operates smoothly.
  24. Knowledge of State recruitment and selection procedures to conduct hiring interviews with candidates to meet departmental staffing needs.
  25. Knowledge of conflict resolution techniques to address and deal with conflicts and issues that may arise in the department.
  26. Knowledge of succession planning methods to support leadership continuity and knowledge transfer, and meet the needs of the department.
  27. Knowledge of team-building principles and techniques to promote a positive, cooperative, and professional work environment.
  28. Identify logistical needs to propose positions, equipment, contractual services, and other resources necessary to accomplish the department objectives.
  29. Foster respect for cultural, race, and gender diversity, as well as differences amongst individuals.
  30. Lead and motivate others in the completion of program and work activities.
  31. Perform oversight on projects ensuring that end products or services are delivered on schedule, within the established budget, and in compliance with applicable laws, regulations, and policies.
  32. Establish goals and objectives to ensure clarity and direction for the department staff.
  33. Lead by positive example in managing the staff of the department.
  34. Maintain high ethical standards in completing all assignments and projects.
  35. Strategic planning principles and concepts to perform (long-term and short-term) planning activities to ensure the goals and objectives of the department are achieved.
  36. Knowledge of the mission, vision, and goals of the department to align work products and effectively represent the organization.
  37. Adapt to changes in priorities and assignments to address changing business needs.
  38. Work independently on assigned projects with minimal supervision.
  39. Perform project management to establish realistic timelines and resources (e.g., people, tools} required to complete projects
  40. Manage multiple programs/projects simultaneously to address changing needs, timeframes, priorities, and barriers to completion.
  41. Evaluate program performance and achievements to demonstrate progress towards departmental goals.
  42. Collaborate and coordinate program activities with others to ensure effective program and project implementation.
  43. Be impartial and effective when applying laws, regulations, and policies of State and federal programs and/or dealing with employers.
  44. Maintain the confidentiality of information in accordance with attorney/client privilege, deliberative staff process, privacy requirements, and departmental policies.
  45. Maintain a high degree of honesty, professionalism, integrity, ethics, and personal accountability.
  46. Knowledge of training methods, techniques, and visual aids to develop and provide training programs and presentations to various individuals.
  47. Stay current with changes made to pertinent laws, regulations, manuals, policies, and/or procedures.
  48. Analyze legal statutes, Industrial Welfare Commission orders, and relevant case law to appropriately apply the law to specific facts.
  49. Monitor and evaluate the work of subordinate staff to ensure that it meets quality, quantity, and timeliness standards.
  50. Determine and establish priorities and expectations for staff to meet both long-term objectives and the short-term demands of the department/agency.

Testing Departments

  • Department of Industrial Relations

Contact Information

Technical questions regarding this examination should be directed to:

California Department of Human Resources
CalCareer Service Center
1810 16th Street
Sacramento, CA 95811
Phone: (866) 844-8671
CalCareer@calhr.ca.gov

Administrative questions regarding this examination should be directed to:

Department of Industrial Relations
2180 Harvard Street, Suite 160
Sacramento, CA 95815
Phone: (800) 564-0771

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Drug Free Statement

It is an objective of the State of California to achieve a drug-free State work place. Any applicant for State employment will be expected to behave in accordance with this objective, because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.

General Information

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

Department of Industrial Relations reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.
Application Methods:
Electronic (Your CalCareer Account)