Exam Bulletin

Department of State Hospitals

Multiple Testing Departments. Please see list of Departments.

Exam Code: EX-2538

Examination Plans Included:

  • CLOTHING CENTER MANAGER - Open

Final Filing Date: Applications are accepted on a continuous basis.

Classification Details

CLOTHING CENTER MANAGER: $4,192.00 - $5,249.00 per Month

View the CLOTHING CENTER MANAGER classification specification.

Application Instructions

Upcoming Filing Cutoff Dates:

  • 6/21/2024
  • 7/5/2024
  • 7/19/2024
  • 8/2/2024
  • 8/16/2024
  • 9/6/2024
  • 9/20/2024
  • 10/4/2024
  • 10/18/2024
  • 11/1/2024
  • 11/15/2024
  • 12/6/2024
  • 12/20/2024

Examination/Employment Application (STD 678) must be received or postmarked by the filing date indicated above. Applications postmarked, personally delivered or received via interoffice mail after the filing date will be processed in the next group.

Who Should Apply:

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

  • CLOTHING CENTER MANAGER - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 6 months:

Exam Code(s):

    2538

For CLOTHING CENTER MANAGER, once you have participated in any of the following examinations, you may not recompete for 6 months:

Exam Code(s):

  • EX-02538

How To Apply:

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

You may apply by mail to:

  • Department of State Hospitals
    Selection Services Unit
    1215 O Street, MS 14
    Sacramento, CA 95814

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678).

You may drop off your application and any applicable or required documents at:

  • Department of State Hospitals
    Selection Services Unit
    1215 O Street, MS 14
    Sacramento, CA 95814
    8:00 AM - 5:00 PM

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678). All applicants must provide proof of identification. Accepted forms of identification are: 1) a photo identification card or 2) two forms of signed identification.

Special Testing Arrangements:

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

Minimum Qualifications

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.

00102066 - CLOTHING CENTER MANAGER

Either I:

Two years of experience in the California state service performing the duties of a Senior Psychiatric Technician I or of a supervisory custodial or domestic services class at a level of responsibility equivalent to Laundry Supervisor I, Supervising Housekeeper II or Janitor Supervisor II.

Or II:

Experience: Three years of experience in one or a combination of the following:


1. Selection, purchasing, fitting, repairing, marking or alteration of shoes or clothing items. or


2. Purchasing, selection, storage, receiving and issuance of a variety of merchandise.

Position Description

00102066 - CLOTHING CENTER MANAGER

Plans, organizes and directs a hospital patient clothing program designed to assist in improving the personal appearance and mental well-being of patients; coordinates the patient clothing program with other hospital business services departments and hospital treatment services; supervises a patient clothing center where patients select clothing and sundry items; supervises and trains a staff engaged in the selection, fitting, alteration, manufacturing and marking of patient clothing; confers with the hospital social service department concerning the clothing needs of patients on family care leave from the hospital and arranges for clothing selection and shipment to patients; assists the hospital rehabilitation services department in the vocational training of patients assigned to the clothing center; confers with clothing manufacturers and retail clothing distributors concerning the planning and selection of clothing from private and State sources; assists in negotiating and maintaining dry-cleaning contracts; supervises the receiving, checking and storing of clothing center items; orders clothing items, keeps inventory records and maintains supplies; prepares reports; assists in the preparation of the annual budget for the clothing center.

Special Personal Characteristics:

Sympathetic understanding of the problems of mental patients.

Additional Desirable Qualification:

Education equivalent to completion of the twelfth grade.


For information regarding position location(s), please refer to the Eligible List Information section.

Examination Information

Applicants must submit their exam application AND complete the exam during the same cut-off period. For example, if you submit your exam application on July 8, 2024 (which is after the July 5, 2024 cut-off) you must complete the exam by July 19, 2024. Filing Cut-Off Dates are listed at the beginning of the exam bulletin.

This examination consists of the following component(s):

Component OrderComponent TypeComponent DuePercentage of Final Score
1Supplemental ReportWith Application100%

Components that are due with your application will be scored and will count toward your final examination result. Failure to submit these items may result in disqualification or elimination from the examination.

A final score of 70% must be attained to be placed on the eligible list.

Complete and submit the following items with your application. These will be scored and count toward your final examination result. Failure to submit these items will result in disqualification from the examination.

Click the above link to take the exam after you have submitted your application. Exam responses must be received with the corresponding cut-off date as your application.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of: Selection and purchasing of clothing items; principles, practices and problems involved in managing a patient clothing program in a hospital and integrating, evaluating and coordinating it with other programs of the institution; principles, practices and technique of supervision; financial record keeping and fiscal controls; modern storekeeping methods and practices, including the keeping of receiving and inventory records, proper methods of storing clothing items; department's Affirmative Action Program goals and objectives.

 

Ability to: Read and write English at a level required for successful job performance; plan, organize, direct and evaluate the work of others; understand the attitudes, problems and behavior of the mentally or physically handicapped; secure and maintain the respect and cooperation of hospital officials, employees and patients; work effectively with members of the medical and ancillary professions; analyze problems and take effective action; prepare reports; effectively implement department's affirmative action objectives.

Eligible List Information

A Servicewide Open eligible list for the CLOTHING CENTER MANAGER Classification will be established for:

  • State of California

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 12 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Resulting Eligibility List(s) will be used to fill vacancies in

    Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

    You are not eligible for Veteran's Preference if you are:

    • A veteran who has been dishonorably discharged or released.
    • A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

    Veterans' Preference is codified in Government Code Sections 18973 – 18979.

    Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

    Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

    Training and Experience Examination Preview

    Instructions:

    Rate your knowledge and experience performing specific job-related tasks.

    Task:

    1. Establish daily operations to organize a program (e.g. business, non-profit, store, public service etc.).

    2. Supervise staff to ensure customers receive clothing and other miscellaneous items as needed.

    3. Supervise staff engaging with customers in the selection, alteration, and identification of clothing.

    4. Confer with manufacturers and distributors for procurement of items.

    5. Assist with negotiations of contracts to maintain operational needs.

    6. Supervise the receiving and storing of items to maintain inventory and ensure quality control.

    7. Order supplies and materials to maintain consistent inventory of needed items.

    8. Prepare or supervise the preparation of reports to share information or update status by maintaining databases and monitoring inventory levels, etc.

    9. Assist in the preparation of the program budget to ensure sufficient funding of inventory, equipment, and staff by providing appropriate financial, material, and personnel data.

    10. Evaluate and supervise staff by monitoring work activities, assigned tasks, and input from recipients to ensure consistent services and productivity.

    11. Investigate and document all accidents or injuries that occur by promptly following policies and procedures.

    12. Supervise and evaluate employee performance and monitor training completion.

    13. Incorporate changes of rules and guidelines into daily operations to stay current with policies, and procedures.

    14. Supervise staff in maintaining customer/vendor relationships that meet organizational goals and procurement guidelines.

    15. Promote an environment free of sexual harassment following all guidelines according to Equal Employment Opportunity (EEO), State and Federal laws.

    16. Develop, track and maintain reconciliation of stock reports to ensure needs are properly represented in the budget.

    17. Coordinate the purchasing of inventory (e.g. merchandise, etc.) using a procurement process to maintain consistent availability.

    18. Recognize all safety and security measures in order to safely respond to emergency situations.

    19. Maintain professional rapport with organizations by utilizing open communication in order to promote teamwork and a safe environment.

    Knowledge, Skill, or Ability:

    1. Knowledge of fiscal record keeping and inventory controls to accurately track funds and materials.

    2. Knowledge of the Equal Employment Opportunity (EEO) laws and guidelines to provide a work environment that is free from discrimination and harassment.

    3. Knowledge of basic computer usage to compose emails, maintain electronic inventory, etc.

    4. Knowledge of effective supervisory principles and practices to appropriately and effectively plan and direct the work activities of subordinate employees.

    5. Knowledge of laundering methods to safely maintain standards.

    6. Ability to communicate effectively both orally and in writing at a level required to perform the job successfully.

    7. Ability to effectively maintain the respect and cooperation of professional staff and customers.

    8. Ability to analyze problems to take effective action.

    9. Ability to work with and provide feedback to vendors in order to obtain desired results.

    10. Ability to prioritize by determining necessary tasks and establishing reasonable deadlines.

    11. Ability to inspect a shipment to determine accuracy and ensure that enclosed products meet standards.

    Testing Departments

    • Department of State Hospitals
    • State of California

    Contact Information

    Questions regarding this examination should be directed to:

    Department of State Hospitals
    Department of State Hospitals - Sacramento
    Human Resources Office
    1215 O Street, MS 14
    Sacramento, CA 95814
    Phone: (916) 654-2351

    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    Drug Free Statement

    It is an objective of the State of California to achieve a drug-free State work place. Any applicant for State employment will be expected to behave in accordance with this objective, because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.

    General Information

    Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

    If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

    Department of State Hospitals reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

    General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

    Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

    High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

    Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.

    Application Methods:
    Electronic (Your CalCareer Account)
    By Mail
    In Person (see bulletin for details)
    Alternate Application Process

    While we recommend that you utilize your CalCareer Account to take advantage of all the tools available, you may choose to apply for this examination without using your account. In this case, print and complete the Exam Application Package Checklist and include it if you submit a hard copy application.

    Exam Application Package Checklist

    Blank Application Form (STD678)

    Accommodation Request (STD679)