• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.

Testing is considered continuous as dates can be set at any time. Applications will be reviewed to ensure the minimum requirements for participation in this exam are met. Possession of the entrance requirements does not assure a place on the eligible list. Once you have taken the examination, you may not retest for 12 months from the established list date.

Applications must be submitted by the filing dates indicated below. Applications postmarked, personally delivered, or received via interoffice mail after the final filing date, will be held for the next administration of the exam.

Upcoming Filing Cutoff Dates:

• 1/20/2025
• 3/7/2025
• 5/8/2025
• 7/10/2025
• 9/9/2025
• 11/7/2025

Examination/Employment Application (STD 678) must be received or postmarked by the filing date indicated above. Applications postmarked, personally delivered or received via interoffice mail after the filing date will be processed in the next group.

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

• HEALTH FACILITIES EVALUATOR MANAGER I - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

2571

For HEALTH FACILITIES EVALUATOR MANAGER I, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

• EX-02571

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

You may apply by mail to:

• Human Resources Division
  Department of Public Health
  Examination Services Unit
  P.O. Box 997378 MS 1700 – 1702
  Sacramento, CA 95899-7378
  

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678).

You may drop off your application and any applicable or required documents at:

• Department of Public Health
  Examination Services Unit
  1615 Capitol Avenue
  Sacramento, CA 95814
  8:00 AM - 5:00 PM
  CDPHExamUnit@cdph.ca.gov

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678). All applicants must provide proof of identification. Accepted forms of identification are: 1) a photo identification card or 2) two forms of signed identification.

All questions regarding this examination (including the minimum qualifications, applying for the examination, being scheduled for the examination, reasonable accommodations, the examination components, scoring, etc.) may be directed to the Examination Services Unit at:  CDPHExamUnit@cdph.ca.gov

REQUIREMENTS FOR ADMITTANCE TO THE EXAMINATION

It is your responsibility to make sure you meet the education and/or experience requirements stated on this announcement on the date you submit your application. Your signature on your application indicates that you have read, understood, and possess the basic qualifications required.

NOTE: Applications must include “to” and “from” dates (month/day/year), time base, job titles and/or civil service class title(s), and range (if applicable) for all work experience.  College course Information must include title, number of semester or quarter units, name of institution, completion dates, and degree. Applications received without this information will be rejected. Applicants must submit a copy of either official or unofficial transcripts along with the application when using education to meet the entrance requirements for this examination.

The following items must be submitted with your Examination/Employment Application form. Failure to submit these items may result in rejection of your application.

• Transcript (Official or Unofficial)
• Other - STD. 678 State Application

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.

This examination consists of the following component(s):

Components that are due with your application will be scored and will count toward your final examination result. Failure to submit these items may result in disqualification or elimination from the examination.

A final score of 70% must be attained to be placed on the eligible list.

SUPPLEMENTAL APPLICATION INSTRUCTIONS

Each applicant for this examination must complete and submit his/her responses to all six supplemental items that follow. Applications received without responses to the supplemental items will be rejected and your exam will not be scored.

INSTRUCTIONS: When responding to the supplemental items, please follow these guidelines:

1. Your responses must be typewritten on 8½” X 11” paper.
2. Your font should be no smaller than “12” point font.
3. Your responses must be limited to one page per item.
4. Identify each page with your full name.
5. Make sure your responses are complete, specific, clear, and concise.
6. Answer each numbered item separately, indicating the corresponding item number for each response. (You may include multiple responses on a single page.)
7. Include place of employment, pertinent dates, duties performed, etc., when responding to items.
8. In the event that one particular job contained responsibilities applicable to several items, separate the different functions of the job in order to respond to all items completely.
9. Please return your STD application (678) and two copies of the Supplemental Items to the address listed on the front of the bulletin.

NOTE: Resumes, letters, and other materials will not be evaluated or considered as responses to the supplemental items.

SUPPLEMENTAL ITEMS

1. Describe your experience in tracking and analyzing data.
2. Describe a time when you had to utilize effective communication techniques dealing with a difficult employee. What was the outcome?
3. Describe your training and education that you have completed in developing an expertise that will contribute to the success of a leadership team.
4. Describe how you would evaluate employee performance.
5. Describe the steps you would take to prioritize and complete multiple assignments and what was the result?
6. Describe your experience interpreting and applying State and Federal laws and regulations governing health facilities.

The examination will consist of six Supplemental Questions that are weighted 100%. Applicants are required to respond to the following six supplemental items. These supplemental items are designed to identify job achievement in specific areas that demonstrates the ability to successfully perform at the Health Facilities Evaluator Manager I level. Responses to the supplemental items will be assessed based on predetermined job-related rating criteria. In appraising the relative qualifications of candidates, consideration will be given to the extent and type of pertinent experience and education over and above that is required under the minimum qualifications.

The Department of Public Health reserves the right to revise the examination plan to better meet the needs of the service if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of:

1. Principles and purposes of regulations governing health facilities and services.
2. State and Federal laws, regulations and rules administered by the Department governing the planning, licensing, inspection and regulation.
3. Supervision of public and private health facilities (e.g. as hospitals, nursing homes, intermediate care facilities, clinics, adult day-care centers, home health agencies and end stage renal disease facility.)
4. Health facility organization, operation, and procedures.
5. Current clinical nursing practices and standards of clinical care.
6. Functions and techniques of health facility management, services, organizations and standards for patient care.
7. Investigative methods, techniques of health facility management services, organizational and standards for patient care.
8. Quality Assurance/Quality Control methods and procedures.
9. Operations and services affecting patient care.
10. Effective group and individual training techniques and methods.
11. Types and usage of modern health facility buildings, furnishings and equipment.
12. Principles, practices and techniques used in the administration of the licensing and certification program.
13. Principles and practices of effective supervision and personnel relations.
14. Group and individual training methods to accomplish program objectives.
15. Principles of effective supervision and the Department’s Equal Employment Opportunity (EEO) Program objectives.
16. Supervisor’s role in the EEO Program and the processes available to meet affirmative action objectives.
17. The rules of conduct governing quasi-judicial hearing and conduct of proceedings before administrative bodies.
18. Enforcement action procedures against licensed health care facilities.
19. Principles of effective supervision and techniques to implement EEO objectives.
20. Program documentation guidelines (e.g. written formats, documentations of findings/deficiencies.)

 Skills to:

1. Review the administration of treatments and medications by all health care professionals.
2. Review the adequacy and training of nursing personnel and other ancillary health care staff.
3. Evaluate the facility/agency/provider for providing care to patients.
4. Review health care facilities’ Governing Body to determine whether the structure of the organization allows proper deployment of staff to handle all routine and emergency needs.
5. Evaluate the adequacy and scope of rehabilitative nursing services.
6. Review the completeness and appropriateness of medical records and surveys documentation in preparing for hearing, and other legal proceedings.
7. Review and evaluate the scope of psycho-social services provided to patients.
8. Evaluate the competency of the administrator to handle the accountability and responsibility of running a health care facility.
9. Serve as an expert witness in all State, Federal or local criminal or civil actions against health care facilities and testifies as to the adequacy of services available to patients.
10. Analyze survey data and recommend approval or disapproval of initial licensure, initial certification, and recertification of health care facilities and other providers in accordance with Federal and State laws and regulations.
11. Provide clarification to facility administrators regarding deficiencies identified during surveys or Facility Reported Incidents/complaints investigations.
12. Direct facility administrators to refer to Federal and/or State laws and regulations for improvements in facility practices to ensure compliance with the regulations.
13. Coordinate and communicate with field office supervisors in the investigations of health care facilities based upon complaints or on suspected violations of public health laws.
14. Issue citations subject to civil penalties in accordance with appropriate statutory and regulatory provisions.
15. Coordinate personnel when conducting team surveys or during facility evaluations for the purpose of achieving correction of major deficiencies, decertification actions or revocation of health facility license.
16. Secure compliance by gathering evidence against violators, reviewing and preparing reports for testifying in court, at hearing, and other legal proceedings.
17. Participate in in-service training programs related to various aspects of health facilities and patient care evaluation.
18. Participate in the training of all assigned subordinate staff to achieve program objectives.

Ability to:

1. Collect and analyze data when evaluating health facilities’ performance.
2. Participate effectively in conference and training sessions with department staff, other department staff, other departments, and/or public.
3. Analyze problems arising out of field operations to properly evaluate a facility’s performance.
4. Establish and maintain effective working relationships with department staff and other departments.
5. Interpret and apply pertinent State and Federal laws regulations, and rules.
6. Establish and maintain cooperative relationships with personnel in the health facility industry, within the Department and with other community social and health agencies.
7. Implement progressive discipline to document and correct employee’s performance issues and misconduct.
8. Perform quality control review of field staff work, design, develop, conduct and provide a full range of in-service and out service training for Evaluators to include group and individual training techniques and methods.
9. Secure accurate data, and record/report data systematically.
10. Develop and evaluate alternatives for program compliance.
11. Reach logical conclusions and implement effective changes as corrective actions to identified problems.
12. Prepare clear accurate and concise reports to meet program objectives.
13. Analyze situations accurately and take effective actions.
14. Facilitate meetings with staff (and healthcare providers) to communicate and exchange information.
15. Review write-ups and ensure citations are defensible according to surveyor’s findings.

A Departmental Open eligible list for the HEALTH FACILITIES EVALUATOR MANAGER I Classification will be established for:

• Department of Public Health

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 24 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

• A veteran who has been dishonorably discharged or released.
• A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

• Department of Public Health

Questions regarding this examination should be directed to:

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

Department of Public Health reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.