Exam Bulletin

Department of State Hospitals

Multiple Testing Departments. Please see list of Departments.

Exam Code: EX-2596

Examination Plans Included:

  • HOSPITAL GENERAL SERVICES ADMINISTRATOR I - Open

Final Filing Date: Applications are accepted on a continuous basis.

Bulletin Updates

  • Continuous filing dates have been added.
  • Continuous filing dates have been added.
  • Any editable section on the Exam Bulletin has been updated.

Classification Details

HOSPITAL GENERAL SERVICES ADMINISTRATOR I: $5,271.00 - $6,523.00 per Month

View the HOSPITAL GENERAL SERVICES ADMINISTRATOR I classification specification.

Application Instructions

Upcoming Filing Cutoff Dates:

  • 1/3/2025
  • 2/7/2025

Examination/Employment Application (STD 678) must be received or postmarked by the filing date indicated above. Applications postmarked, personally delivered or received via interoffice mail after the filing date will be processed in the next group.

Who Should Apply:

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

  • HOSPITAL GENERAL SERVICES ADMINISTRATOR I - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 6 months:

Exam Code(s):

    2596

For HOSPITAL GENERAL SERVICES ADMINISTRATOR I, once you have participated in any of the following examinations, you may not recompete for 6 months:

Exam Code(s):

  • EX-02596

How To Apply:

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

You may apply by mail to:

  • Department of State Hospitals
    Selection Services Unit
    1215 O Street, MS 14
    Sacramento, CA 95814

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678).

You may drop off your application and any applicable or required documents at:

  • Department of State Hospitals
    Selection Services Unit
    1215 O Street, MS 14
    Sacramento, CA 95814
    8:00 AM - 5:00 PM

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678). All applicants must provide proof of identification. Accepted forms of identification are: 1) a photo identification card or 2) two forms of signed identification.

Special Testing Arrangements:

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

Minimum Qualifications

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

00104755 - HOSPITAL GENERAL SERVICES ADMINISTRATOR I

Experience: One year of supervisory experience in the area of janitorial/housekeeping, laundry, transportation, clothing center management, procurement, property and equipment, warehousing, or business services. (Additional education in hospital or health care administration, or a one year internship in a hospital or its equivalent, may be substituted for the required experience on a year-for-year basis.) And,

Education: Equivalent to graduation from college. (Additional qualifying experience may be substituted for the required education on the basis of one year of experience for two years of education.)

Position Description

00104755 - HOSPITAL GENERAL SERVICES ADMINISTRATOR I

Assists in planning and coordinating the scheduling and operation of a group of general services functions; makes operational, organizational or production studies for those services for which the position is responsible; evaluates and implements new service methods; cooperates with the Industrial Therapist in the work placement of patients and clients to ensure that such placements are in accordance with medical objectives; analyzes data; dictates correspondence and prepares reports.

Special Personal Characteristic:

Sympathetic understanding of the problems of hospital patients and clients.

For information regarding position location(s), please refer to the Eligible List Information section.

Examination Information

Applicants must submit their exam application AND complete the exam during the same cut-off period. For example, if you submit your exam application on July 8, 2024 (which is after the July 5, 2024 cut-off) you must complete the exam by August 2, 2024.

This examination consists of the following component(s):

Component OrderComponent TypeComponent DuePercentage of Final Score
1Supplemental ReportWith Application100%

Components that are due with your application will be scored and will count toward your final examination result. Failure to submit these items may result in disqualification or elimination from the examination.

A final score of 70% must be attained to be placed on the eligible list.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of: Materials, equipment, methods, and occupational classifications used in the general services function of a State hospital; principles, procedures and techniques of assisting in the administration of a large complex of service support functions; principles and practices of personnel management, effective supervision and staff development; safety principles; record keeping and reporting procedures; State and Federal law and rules affecting the general services operation of a State hospital; licensing and certification requirements which affect State hospital operation and administration; hospital organization; department's affirmative action objectives; a manager's role in the affirmative action program and the processes available to meet affirmative action objectives.

Ability to: Plan, organize, direct and evaluate the work of general services personnel; identify the need for and implement changes in delivery of services; maintain production standards and schedules; analyze situations accurately and take effective action; effectively contribute to the department's affirmative action objectives.

Eligible List Information

A Servicewide Open eligible list for the HOSPITAL GENERAL SERVICES ADMINISTRATOR I Classification will be established for:

  • State of California

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 12 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Resulting Eligibility List(s) will be used to fill vacancies throughout the State of California.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

  • A veteran who has been dishonorably discharged or released.
  • A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

Training and Experience Examination Preview

Instructions:

Rate your knowledge and experience performing specific job-related tasks.

Task:

1. Oversee warehouse activities and the use of equipment to ensure compliance and safe and proper operation.

2. Use Microsoft Office to create various documents, such as Word and Excel, to provide information, submit requests for approval, write justifications, and track and document information.

3. Analyze written documents (such as contracts, invoices, service orders, specifications, etc.) for accuracy and completeness, track information, and/or grant authorization.

4. Create statistical data and spreadsheets using projected expense reports to track and monitor the budget.

5. Research product information and write justifications to submit to appropriate personnel for procurement process approval.

6. Track the acquisition value of all components for each purchase (such as description, serial numbers, model numbers, location, and assigned reporting unit) when receiving capitalized assets and sensitive equipment.

7. Maintain equipment inventory by keeping track of the purchasing process and investigating and resolving errors.

8. Determine vendor costs by evaluating vendor price, service, timeframe, product availability, and business qualifications to award the purchase to the most qualified vendor.

9. Review and collect vendor purchase estimates and/or printing requests to perform cost analyses and make decisions.

10. Revise and update schedules, resource requirements, and other task-related information to document project information.

11. Make sure mandatory reports are completed within the required timelines by evaluating their content, quality, and format.

12. Determine whether repairs are routine maintenance, minor capital expenditures, or special repairs based on policies, procedures, governing rules, mandates, and laws.

13. Analyze and document contracted vendor performance in comparison with service contracts for a variety of facility contracts and service calls.

14. Ensure budgetary compliance by auditing maintenance equipment, purchases, and contract invoices.

15. Provide direction and achieve objectives by delegating work to staff based on the functional areas involved, workload levels, and individual expertise and skill.

16. Assist in the hiring process by conducting interviews and evaluating candidates for appointment to fill identified vacant positions.

17. Oversee training and development of staff to expand their knowledge and ensure efficiency and compliance with established rules and regulations.

18. Evaluate employee performance utilizing the progressive discipline process to address and/or correct performance deficiencies.

Knowledge, Skill, or Ability:

1. Knowledge of materials, equipment, methods, and occupational classifications.

2. Knowledge of principles, procedures and techniques of assisting in the administration of a large complex of service support functions

3. Knowledge of principles and practices of personnel management to effectively supervise and develop staff.

4. Knowledge of State and Federal laws pertaining to general services operation to ensure compliance.

5. Knowledge of contracting principles, practices, rules, and regulations to develop and review specifications and create service agreements.

6. Knowledge of safety principles.

7. Knowledge of project management principles to manage the progress of a variety of administrative programs and project activities.

8. Knowledge of a supervisor’s role in the Equal Employment Opportunity (EEO) program in hiring and employee development to maintain a work environment that is free of discrimination and harassment.

9. Knowledge of record keeping and reporting principles.

10. Knowledge of licensing and certification requirements which affect facility operation and administration.

11. Knowledge of a hospital organization.

12. Knowledge of Equal Employment Opportunity (EEO) objectives.

13. Ability to plan, organize, direct, and evaluate the work of personnel.

14. Ability to identify the need for and implement changes in delivery of services.

15. Ability to effectively promote equal opportunity in employment and hiring.

16. Ability to maintain accurate and detailed records of work-related activities and accounting functions.

17. Ability to communicate information clearly and concisely in writing.

18. Ability to orally communicate clearly, in person or by telephone, to a variety of audiences (e.g., vendors, contractors, stakeholders) of varying abilities.

19. Ability to develop standards, procedures, and/or policies.

20. Ability to maintain attention to detail and accuracy when counting, reviewing work, balancing monies, and documenting transactions.

21. Ability to read and comprehend written materials (e.g., reports, memos and letters).

22. Ability to use word processing and spreadsheet software (e.g., Microsoft Word and Excel) to develop and format documents.

23. Ability to analyze situations accurately and take effective action.

24. Ability to effectively contribute to the department’s Equal Employment Opportunity (EEO) objectives.

Testing Departments

  • Department of State Hospitals
  • State of California

Contact Information

Questions regarding this examination should be directed to:

Department of State Hospitals
Department of State Hospitals - Sacramento
Human Resources Office
1215 O Street, MS 14
Sacramento, CA 95814
Phone: (916) 654-2351

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Drug Free Statement

It is an objective of the State of California to achieve a drug-free State work place. Any applicant for State employment will be expected to behave in accordance with this objective, because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.

General Information

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

Department of State Hospitals reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.

Application Methods:
Electronic (Your CalCareer Account)
By Mail
In Person (see bulletin for details)
Alternate Application Process

While we recommend that you utilize your CalCareer Account to take advantage of all the tools available, you may choose to apply for this examination without using your account. In this case, print and complete the Exam Application Package Checklist and include it if you submit a hard copy application.

Exam Application Package Checklist

Blank Application Form (STD678)

Accommodation Request (STD679)