Upcoming Filing Cutoff Dates:

• 7/8/2024
• 9/9/2024
• 11/8/2024

Examination/Employment Application (STD 678) must be received or postmarked by the filing date indicated above. Applications postmarked, personally delivered or received via interoffice mail after the filing date will be processed in the next group.

Testing is considered continuous as dates can be set at any time. Applications will be reviewed to ensure the minimum requirements for participation in this exam are met. Possession of the entrance requirements does not assure a place on the eligible list. Once you have taken the examination, you may not retest for 12 months from the established list date.

Applications must be submitted by the filing dates indicated below. Applications postmarked, personally delivered, or received via interoffice mail after the final filing date, will be held for the next administration of the exam.

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

• HEALTH FACILITIES EVALUATOR II (SUPERVISOR) - Open

Persons who meet the minimum qualifications as stated on this announcement may take this competitive examination.

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

2695

For HEALTH FACILITIES EVALUATOR II (SUPERVISOR), once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

• EX-02695

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

You may apply by mail to:

• Human Resources Division
  Department of Public Health
  Examination Services Unit
  P.O. Box 997378 MS 1700 – 1702
  Sacramento, CA 95899-7378
  

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678).

You may drop off your application and any applicable or required documents at:

• Department of Public Health
  Examination Services Unit
  1615 Capitol Avenue
  Sacramento, CA 95814
  8:00 AM - 5:00 PM
  CDPHExamUnit@cdph.ca.gov

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678). All applicants must provide proof of identification. Accepted forms of identification are: 1) a photo identification card or 2) two forms of signed identification.

To apply for this examination, please complete and return the following:

STANDARD STATE APPLICATION (FORM 678)

COPY OF UNOFFICIAL/OFFICIAL COLLEGE TRANSCRIPTS SUPPLEMENTAL RESPONSES

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Possession of a master's degree in a recognized health field, i.e., microbiology, laboratory technology, nursing, physical therapy, psychology, medical social work, or other health related field from a recognized school may be substituted for one year of the required general experience.

Either One

Two years of experience performing the duties of either (1) a Health Facilities Evaluator I, or (2) a Health Facilities Evaluator Nurse in the California state service.

Or Two

Equivalent to graduation from a four-year college or university with a degree in a recognized health field, i.e., microbiology, laboratory technology, nursing, physical therapy, psychology, medical social work, or other health related field. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)

AND

Three years of professional administrative experience requiring definition and implementation of operational program policy in the direction of a health facility program involving patient care or in a public health activity directly related to health facility management or operations.

This examination consists of the following component(s):

Components that are due with your application will be scored and will count toward your final examination result. Failure to submit these items may result in disqualification or elimination from the examination.

A final score of 70% must be attained to be placed on the eligible list.

The examination will consist of five Supplemental Questions that are weighted 100%. Applicants are required to respond to the following five supplemental items. These supplemental items are designed to identify job achievement in specific areas that demonstrates the ability to successfully perform at the Health Facilities Evaluator II (Supervisor) level. Responses to the supplemental items will be assessed based on predetermined job-related rating criteria. In appraising the relative qualifications of candidates, consideration will be given to the extent and type of pertinent experience and education over and above that required under the minimum qualifications.

The Department of Public Health reserves the right to revise the examination plan to better meet the needs of the service if the circumstances under which this examination was planned change.

Such revision will be in accordance with civil service law and rules and all competitors will be notified.

Each applicant for this examination must complete and submit his/her responses to all five supplemental items that follow. Applications received without responses to the supplemental items will be rejected and your exam will not be scored.

INSTRUCTIONS: When responding to the supplemental items, please follow these guidelines:

·       Your responses must be typewritten on 8½” X 11” paper.

·       Your font should be no smaller than “12” point font.

·       Your responses must be limited to one page per item.

·       Identify each page with your full name.

·       Make sure your responses are complete, specific, clear, and concise.

·       Answer each numbered item separately, indicating the corresponding item number for each response. (You may include multiple responses on a single page.)

·       Include place of employment, pertinent dates, duties performed, etc., when responding to items.

·       In the event that one particular job contained responsibilities applicable to several items, separate the different functions of the job in order to respond to all items completely.

·       Please return your state application (678) and two copies of the Supplemental Items to the address listed on the front of the bulletin.

NOTE: Resumes, letters, and other materials will not be evaluated or considered as responses to the       supplemental items.

SUPPLEMENTAL ITEMS

1.     Describe your experience in leadership, supervisory or team building in planning, conducting, and documenting facility surveys.

2.     How would you ensure equal employment opportunities and a harassment free work environment?

3.     Describe your experience interacting effectively with a variety of individuals, organizations, state agencies and local governments.

4.     Describe your experience in using various methods of data collection and analysis making assessments of staff performance and facility performance. Give examples of the methods and/or resources used. Give the reasons why you chose those methods/or resources.

5.     Describe your experience in planning, organizing, directing, coaching as well as mentoring and training of others. Give examples of your specific role and the outcome.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of:

1. Principles and purposes of regulations governing health facilities and services.
2. State and Federal laws, regulations and rules administered by the Department governing the planning, licensing, inspection and regulation.
3. Supervision of public and private health facilities (e.g. as hospitals, nursing homes, intermediate care facilities, clinics, adult day-care centers, home health agencies and end stage renal disease facility.)
4. Health facility organization, operation and procedures.
5. Current clinical nursing practices and standards of clinical care.
6. Functions and techniques of health facility management, services, organizations, and standards for patient care.
7. Investigative methods, techniques of health facility management, services, organizations and standards for patient care.
8. Quality Assurance/Quality Control methods and procedures.
9. Operations and services affecting patient care.
10. Effective group and individual training techniques and methods.
11. Types and usage of modern health facility buildings, furnishings and equipment.
12. Principles, practices and techniques used in the administration of the licensing and certification program.
13. Principles and practices of effective supervision and personnel relations.
14. Group and individual training methods to accomplish program objectives.
15. Principles of effective supervision and the Department’s Equal Employment Opportunity (EEO) Program objectives.
16. Supervisor’s role in the EEO Program and the processes available to meet affirmative action objectives.
17. The rules of conduct governing quasi-judicial hearing and conduct of proceeding before administrative bodies.
18. Enforcement action procedures against licensed health care facilities.
19. Principles of effective supervision and techniques to implement EEO objectives.
20. Program documentation guidelines (e.g. written formats, documentations of finding/deficiencies.)

Ability to:

1. Collect and analyze data when evaluating health facilities’ performance.
2. Participate effectively in conference and training sessions with department staff, other departments, and/or public.
3. Analyze problems arising out of field operations to properly evaluate a facility’s performance.
4. Establish and maintain effective working relationships with department staff and other departments.
5. Interpret and apply pertinent State and Federal laws regulations, and rules.
6. Establish and maintain cooperative relationships with personnel in the health facility industry, within the Department and with other community social and health agencies.
7. Implement progressive discipline to document and correct employee’s performance issues and misconduct.
8. Perform quality control review of field staff work, design, develop, conduct and provide a full range of in-service and out-service training for Evaluators to include group and individual training techniques and methods.
9. Secure accurate data, and record/report data systematically.
10. Develop and evaluate alternatives for program compliance.
11. Reach logical conclusions and implement effective changes as corrective actions to identified problems.
12. Prepare clear accurate and concise reports to meet program objectives.
13. Analyze situations accurately and take effective actions.
14. Facilitate meetings with staff (and healthcare providers) to communicate and exchange information.
15. Review write-ups and ensure citations are defensible according to surveyor’s findings.

A Departmental Open eligible list for the HEALTH FACILITIES EVALUATOR II (SUPERVISOR) Classification will be established for:

• Department of Public Health

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 24 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

• A veteran who has been dishonorably discharged or released.
• A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

• Department of Public Health

Questions regarding this examination should be directed to:

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

Department of Public Health reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.