Exam Bulletin - Health Facilities Evaluator Manager II

Department of Public Health

Exam Code: EX-2699

Examination Plans Included:

  • HEALTH FACILITIES EVALUATOR MANAGER II - Open

Final Filing Date: Applications are accepted on a continuous basis.

Bulletin Updates

  • Continuous filing dates have been added.
  • Continuous filing dates have been added.
  • Continuous filing dates have been added.
  • Continuous filing dates have been added.

Classification Details

HEALTH FACILITIES EVALUATOR MANAGER II: $8,826.00 - $10,966.00 per Month

View the HEALTH FACILITIES EVALUATOR MANAGER II classification specification.

Application Instructions

Upcoming Filing Cutoff Dates:

  • 1/20/2025
  • 4/21/2025
  • 6/30/2025
  • 10/20/2025

Examination/Employment Application (STD 678) must be received or postmarked by the filing date indicated above. Applications postmarked, personally delivered or received via interoffice mail after the filing date will be processed in the next group.

Testing is considered continuous as dates can be set at any time. Applications will be reviewed to ensure the minimum requirements for participation in this exam are met. Possession of the entrance requirements does not assure a place on the eligible list. Once you have taken the examination, you may not retest for 12 months from the established list date.

Applications must be submitted by the filing dates indicated below. Applications postmarked, personally delivered, or received via interoffice mail after the final filing date, will be held for the next administration of the exam.

Who Should Apply:

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

  • HEALTH FACILITIES EVALUATOR MANAGER II - Open

Persons who meet the minimum qualifications as stated on this announcement may take this competitive examination.

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

    2699

For HEALTH FACILITIES EVALUATOR MANAGER II, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

  • EX-02699

How To Apply:

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

You may apply by mail to:

  • Human Resources Division
    Department of Public Health
    Examination Services Unit
    P.O. Box 997378 MS 1700 – 1702
    Sacramento, CA 95899-7378

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678).

You may drop off your application and any applicable or required documents at:

  • Department of Public Health
    Examination Services Unit
    1615 Capitol Avenue
    Sacramento, CA 95814
    8:00 AM - 5:00 PM
    CDPHExamUnit@cdph.ca.gov

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678). All applicants must provide proof of identification. Accepted forms of identification are: 1) a photo identification card or 2) two forms of signed identification.

To apply for this examination, please complete and return the following:

 

STANDARD STATE APPLICATION (FORM 678)

 

COPY OF UNOFFICIAL/OFFICIAL COLLEGE TRANSCRIPTS SUPPLEMENTAL RESPONSES

The following items must be submitted with your Examination/Employment Application form. Failure to submit these items may result in rejection of your application.

  • Transcript (Official or Unofficial)
  • Other - Supplemental Questions

Special Testing Arrangements:

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

Minimum Qualifications

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

00107993 - HEALTH FACILITIES EVALUATOR MANAGER II

Possession of a master's degree in a recognized health field, i.e., microbiology, laboratory technology, nursing, physical therapy, psychology, medical social work, or other health related field from a recognized school may be substituted for one year of the required general experience.

Either One

One year of experience performing the duties of a Health Facilities Evaluator Manager I or Health Facilities Evaluator Specialist in the California state service.

 

Or Two

Two years of experience performing the duties of a Health Facilities Evaluator II or Health Facilities Evaluator II (Supervisor) in the California state service.

 

Or Three

Equivalent to graduation from a four-year college or university in a recognized health field, i.e., microbiology, laboratory technology, nursing, physical therapy, psychology, medical social work, or other health related field. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)

 

AND

Experience: Four years of increasingly responsible professional administrative or clinical experience requiring definition and implementation of operational program policy including or supplemented by two years of professional administrative or clinical experience as a supervisor or consultant in a health facility planning, licensing, certification, or general health administration program. (Experience in California state service applied toward this requirement must include one year at a level of responsibility equivalent to the Health Facilities Manager I or Health Facilities Evaluator Specialist levels.)

Position Description

00107993 - HEALTH FACILITIES EVALUATOR MANAGER II

Health Facilities Evaluator Manager II, plan, organize, and direct either (1) the operation of a large district office defined as those offices with a minimum of 40 professional and clerical staff; (2) a statewide program of licensing, inspection, investigation, and/or certification of health facilities under public medical care legislation; (3)direct the administrative appeal hearing activities statewide; supervise appeal hearing staff, Health Facilities Evaluator Specialists; hear the most complex health facilities appeals; and serve as senior program consultant to the Department’s legal staff and the Attorney General’s Office on the most controversial and sensitive enforcement issues involving licensing actions pursues through arbitration or court litigation; or (4) organize, plan, coordinate, and direct the activities of

 

Health Facilities Evaluator Managers I engaged in providing policy direction, procedural development, and related support.

TYPICAL TASKS

Health Facilities Evaluator Manager II, plan, organize, and direct either (1) the operation of a large district office defined as those offices with a minimum of 40 professional and clerical staff; (2) a statewide program of licensing, inspection, investigation, and/or certification of health facilities under public medical care legislation; (3)direct the administrative appeal hearing activities statewide; supervise appeal hearing staff, Health Facilities Evaluator Specialists; hear the most complex health facilities appeals; and serve as senior program consultant to the Department’s legal staff and the Attorney General’s Office on the most controversial and sensitive enforcement issues involving licensing actions pursues through arbitration or court litigation; or (4) organize, plan, coordinate, and direct the activities of Health Facilities Evaluator Managers I engaged in providing policy direction, procedural development, and related support.

For information regarding position location(s), please refer to the Eligible List Information section.

Examination Information

This examination consists of the following component(s):

Component OrderComponent TypeComponent DuePercentage of Final Score
1Supplemental ReportWith Application100%

Components that are due with your application will be scored and will count toward your final examination result. Failure to submit these items may result in disqualification or elimination from the examination.

A final score of 70% must be attained to be placed on the eligible list.

The examination will consist of seven Supplemental Questions that are weighted 100%. Applicants are required to respond to the following seven supplemental items. These supplemental items are designed to identify job achievement in specific areas that demonstrates the ability to successfully perform at the Health Facilities Evaluator Manager II level. Responses to the supplemental items will be assessed based on predetermined job-related rating criteria. In appraising the relative qualifications of candidates, consideration will be given to the extent and type of pertinent experience and education over and above that is required under the minimum qualifications.

The Department of Public Health reserves the right to revise the examination plan to better meet the needs of the service if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

SUPPLEMENTAL APPLICATION INSTRUCTIONS

Each applicant for this examination must complete and submit his/her responses to all seven supplemental items that follow. Applications received without responses to the supplemental items will be rejected and your exam will not be scored.

INSTRUCTIONS: When responding to the supplemental items, please follow these guidelines:

  1. Your responses must be typewritten on 8½” X 11” paper.
  2. Your font should be no smaller than “12” point font.
  3. Your responses must be limited to one page per item.
  4. Identify each page with your full name.
  5. Make sure your responses are complete, specific, clear, and concise.
  6. Answer each numbered item separately, indicating the corresponding item number for each response. (You may include multiple responses on a single page.)
  7. Include place of employment, pertinent dates, duties performed, etc., when responding to items.
  8. In the event that one particular job contained responsibilities applicable to several items, separate the different functions of the job in order to respond to all items completely.
  9. Please return your STD application (678) and two copies of the Supplemental Items to the address listed on the front of the bulletin.

 

NOTE: Resumes, letters, and other materials will not be evaluated or considered as responses to the supplemental items.

 

SUPPLEMENTAL ITEMS

 

  1. Describe an experience where you organized and motivated groups and/or employees in order to achieve a common goal.

 

  1. Describe your experience in planning, organizing, and prioritizing the work of multidisciplinary professionals and administrative staff.

 

  1. Describe your experience overseeing health facilities and agencies to ensure compliance with State and Federal laws, rules, and regulations.

 

  1. Describe a time when you applied clinical knowledge of current nursing practices and standards.

 

  1. Describe a time when you reviewed staff workload and performance to assure that required licensing and certification activities are performed in accordance with mandated policies and procedures.

 

  1. Describe a time when you responded to another’s need, problem, or concern to convey information in a professional manner.

 

  1. Describe a situation when you identified and successfully handled a sensitive or complex problem.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of:

  1. Budgeting practices as applied to management of a major health facilities program of the Department.
  2. Department's Affirmative Action Program processes and objectives.
  3. A manager's role in the Affirmative Action Program and the processes available to meet affirmative action objectives.
  4. Principles of effective supervision and techniques to implement affirmative action processes and objectives.
  5. Principles, practices, and techniques used in the administration of the licensing and certification program.
  6. Principles and practices of effective supervision and personnel relations.
  7. State and Federal laws, regulations, and rules governing evaluating and supervision of public and private health facilities.
  8. Health facility organizations, operations, and procedures to accurately monitor and evaluate subordinate staffs work.
  9. Functions and techniques of health facility management, services, organizations, and standards for patient care.
  10. Investigative methods and techniques and rules of evidence.
  11. Types and usage of modern health facility buildings, furnishings, and equipment.
  12. Clinical nursing practices and standards of clinical care to effectively monitor and audit staffs workload.
  13. Leadership principles and methods to motivate and maintain the productivity of employees in accomplishing program objectives.
  14. Equal Employment Opportunity (EEO) when hiring, promoting, and maintaining a work environment that is free of discrimination and harassment.
  15. Information security and privacy laws/policies, as well as appropriate procedures to manage confidential data.
  16. Quality Assurance/Quality Control methods and procedures to comply with industry standards.
  17. Federal and State performance standards and the monitoring of workload to meet identified objectives.
  1. Labor and Union State and Federal laws, rules, and regulations to ensure staff is in compliance.

 

Skills to:

 

  1. Communicate effectively (orally and in writing) in dealing with the public and/or other employees.
  2. Maintain knowledge related to regulatory process of both State and Federal law, survey methodologies, tools, and equipment.
  3. Keep well organized schedules, delegating duties and working within limited time frames to achieve departmental goals.
  4. Maintain accurate electronic logs, which detail all aspects of work for tracking purposes.
  5. Objectively identify all facts and implications related to a situation before drawing a conclusion.
  6. Exercise sound judgement and common sense when making decisions.
  7. Recognize the ramification and possible impact of decisions and/or actions in an effort to select the most appropriate course of action.
  8. Provide advice and assistance to staff and external constituents concerning implementation or application of new and existing policies and procedures.
  9. Recognize and communicate the need to shift priorities, staffing, and/or resources to maximize the department’s operational goals and objectives.

Ability to:

  1. Plan, organize, and direct the operation of a health facilities program involving the licensing, inspection, investigation, and certification of health facilities under public medical care legislation, or related administrative appeal.
  2. Communicate and consult with legal staff for civil case litigations pertaining to health facilities.
  3. Effectively contribute to the Department's affirmative action processes and objectives to meet departmental goals.
  4. Participate effectively in conferences and training sessions regarding health facilities.
  5. Establish and maintain cooperative relationships with personnel in the health facility industry, within the Department, and with other community social and health agencies.
  6. Interpret and apply pertinent State and Federal laws, regulations, and rules.
  7. Analyze problems arising out of field operations to properly evaluate a facility.
  8. Produce clear, accurate, and concise reports when evaluating a facility.
  9. Utilize and apply technical knowledge when evaluating facilities.
  10. Present statement of facts, laws arguments, and findings clearly and logically in oral and written form.
  11. Exercise a high degree of judgment in applying pertinent laws, rules, and regulations; provides assistance to legal staff for civil case litigations.
  12. Use good time management when keeping schedules, delegating duties and working within limited time frames to achieve departmental goals.
  13. Implement progressive discipline to document and correct employee’s performance issues and misconduct.
  14. Use tact, discretion, and diplomacy when responding to the needs, problems, or concerns of others to convey information in a professional manner.
  15. Facilitate meetings with staff to communicate and exchange information.
  16. Think critically using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  17. Handle conflict with staff and/or the public and resolve differences in ways that build trust and confidence.
  1. Review, proofread, and finalize licensing/citation survey reports.
  1. Provide guidance to field and support staff on correct survey processes for all licensing and certification activities.

 

Eligible List Information

A Departmental Open eligible list for the HEALTH FACILITIES EVALUATOR MANAGER II Classification will be established for:

  • Department of Public Health

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 24 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Resulting Eligibility List(s) will be used to fill vacancies throughout the State of California.

Possession of the entrance requirement does not assure a place on the eligible list. In order to obtain a position on the eligible list, a minimum rating of 70% must be attained. Names of successful competitors are merged into the open eligible list established for use by the Department of Public Health in order of final scores regardless of testing date. Eligibility expires 24 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

  • A veteran who has been dishonorably discharged or released.
  • A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

Testing Departments

  • Department of Public Health

Contact Information

Questions regarding this examination should be directed to:

Department of Public Health
Examination Services Unit
Department of Public Health
1615 Capitol Avenue Suite 73-430
P.O. Box 997378 MS 1700-1702
Sacramento, CA 95899-7378
Phone: (916) 445-0983
CDPHExamUnit@cdph.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Drug Free Statement

It is an objective of the State of California to achieve a drug-free State work place. Any applicant for State employment will be expected to behave in accordance with this objective, because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.

General Information

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

Department of Public Health reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.

Application Methods:
Electronic (Your CalCareer Account)
By Mail
In Person (see bulletin for details)
Alternate Application Process

While we recommend that you utilize your CalCareer Account to take advantage of all the tools available, you may choose to apply for this examination without using your account. In this case, print and complete the Exam Application Package Checklist and include it if you submit a hard copy application.

Exam Application Package Checklist

Blank Application Form (STD678)

Accommodation Request (STD679)