This is not a timed exam. If you request a Reasonable Accommodation your account will be locked and you will not be able to proceed with the exam until the request is processed.

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

• SUPERVISING SPECIAL INVESTIGATOR I - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 9 months:

Exam Code(s):

2798

For SUPERVISING SPECIAL INVESTIGATOR I , once you have participated in any of the following examinations, you may not recompete for 9 months:

Exam Code(s):

• EX-02798

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.

This examination consists of the following component(s):

A final score of 70% must be attained to be placed on the eligible list.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of:

1. Investigation techniques and procedures, and directing others in the performance of investigatory work
2. Rules of investigatory work
3. Rules of evidence and court procedure
4. Principles of identification, preservation, and presentation of evidence
5. Sources of information used in locating persons
6. Laws of arrest, search and seizure, service of legal process, and the legal rights of citizens
7. Interviewing techniques
8. Duties of Federal, State, and local law enforcement agencies
9. Interpreting and applying to specific cases the provisions of the laws, rules, or regulations enforced or administered
10. Principles and techniques of personnel management and supervision and supervising a staff of investigators
11. A manager's/supervisor's responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment that is free of discrimination and harassment
12. Communication and active listening skills
13. Behaviors indicative of potential hostility
14. Techniques for effective interaction with diverse communities
15. How to approach problems with cultural awareness and sensitivity
16. Cultural differences and similarities
17. Implicit and explicit biases
18. Community engagement and strategies and the benefits of effective community engagement
19. Reporting obligations when biased behavior or misconduct is observed
20. Characteristics protected under the Racial and Identity Profiling Act

Skill in:

1. Planning, organizing, and directing investigations.

Ability to:

1. Direct others in the performance of investigatory work
2. Interpret and apply to specific cases the provisions of the laws, rules, or regulations enforced or administered
3. Supervise a staff of investigators
4. Gather, analyze, and prepare effective evidence
5. Dictate correspondence and prepare reports
6. Communicate effectively
7. Establish and maintain cooperative relations with Federal, State, and local law enforcement agencies
8. Analyze situations accurately
9. Think and act quickly in emergencies and adopt an effective course of action
10. Effectively promote equal opportunity in employment and maintain a work environment that is free of discrimination and harassment
11. Be open-minded, flexible, and willing to learn and understand other cultures
12. Social and cultural perceptiveness
13. Seek clarifying questions to get a better understanding of the issue(s)
14. Maintain neutrality
15. Identify effective ways to communicate and/or provide support
16. Work cooperatively with various cultural backgrounds and others in the community
17. Defuse, negotiate, and resolve conflicts
18. Recognize and respect diversity through words and actions
19. Effectively investigate allegations of misconduct pursuant to departmental policy
20. Treat all people with respect and in an unbiased and unprejudiced manner
21. Recruit qualified individuals who understand and demonstrate respect for diverse communities
    

A Servicewide Open eligible list for the SUPERVISING SPECIAL INVESTIGATOR I Classification will be established for:

• State of California

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 12 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

• A veteran who has been dishonorably discharged or released.
• A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

Rate your experience performing specific job-related tasks.   

Respond to each of the following statements by indicating how the statement applies to you. You are required to respond to every question and provide relevant examples. Also, indicate the references who can verify the information provided.   

In responding to each statement, you may refer to your WORK EXPERIENCE, whether paid or volunteer, your EDUCATION, and/or FORMAL TRAINING COURSES you have completed.  

PLEASE NOTE: This examination is designed to gain an overall assessment of your experience as it directly relates to the duties and the knowledge, skills, and abilities required for this position. All components of this examination have been carefully validated by tying them directly to job requirements and documenting their relevance to the position.

Tasks 

1. Directing departmental personnel in methods of investigation.  
2. Determining correct actions and procedures at the scene of an incident to ensure the situation is handled correctly.  
3. Conducting comprehensive or confidential field investigations with little or no supervision.  
4. Preparing a variety of reports (e.g., performance evaluations, criminal or administrative investigations, operational plans).  
5. Conducting meetings and/or briefings to disseminate pertinent information to interested parties.  
6. Taking appropriate action when a client or citizen complaint or grievance is received.  
7. Advising subordinates as to the meaning and consequences of organizational policies and ensuring adherence to these policies.  
8. Identifying training needs of subordinate staff to ensure proper performance of their duties.  
9. Developing and maintaining effective working relationships with Federal, State, and local law enforcement agencies.  
10. Resolving conflicts between employees or members of the public while remaining calm, courteous, and professional.  
11. Prioritizing staff work activities to ensure work is completed in a timely and efficient manner.  
12. Identifying employee performance problems and taking corrective action as necessary.

• State of California

Questions regarding this examination should be directed to:

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

State of California reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.