In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:
KNOWLEDGE OF:
1. The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
2. Report and citation writing procedures.
ABILITY TO:
1. Recognize various crimes (e.g., elder abuse, theft, vehicular theft, assault, trespass).
2. Communicate with Department of Justice (DOJ) personnel, witnesses, victims and/or suspects to accurately respond to emergency or unusual situations.
3. Observe facility traffic in addition to perimeter activity (i.e., normal daily foot or vehicle traffic versus unusual occurrences).
4. Remain calm in emergency or high-stress situations.
5. Multi-task in emergency or high-stress situations, including communication and responsiveness.
6. Wear 30 lbs. of equipment for extended periods of time.
7. Rapidly respond to situations despite extended periods without physical activity.
8. Read and understand information and ideas presented in writing.
9. Work independently or under minimal supervision.
10. Work cooperatively with individuals with a variety of backgrounds and capabilities.
11. Effectively manage time and complete work assignments within designated timelines.
12. Follow directions given by supervisors and managers.
13. Recognize changes in human behavior (e.g., tone of voice, behavioral patterns) to determine potential threats.
14. Sit, stand, and/or walk for extended periods of time in a variety of environments.
15. Identify unusual circumstances (e.g., sounds, smoke, noxious fumes, suspicious objects) and determine the source to maintain a safe environment.
16. Operate communication devices and video equipment (e.g., radios, surveillance system).
SKILL IN:
1. Determining the appropriate verbal and/or physical response based upon the individual's behavior, body language, tone, andbverbal responses.
2. Diffusing situations that may include frustrated, angry and/or disruptive individuals.
3. Assessing potential threats (e.g., suspicious objects, pattern recognition of vehicle routes, attack indicators).
4. Basic clerical functions (e.g., file retention).
5. Managing multiple tasks simultaneously on a consistent basis.
6. Maintaining a positive rapport with external organizations and agencies.
7. Recognizing the general features of authorized and unauthorized personnel (e.g., former employees, vendors, visitors) and their identification to prohibit entrance to unauthorized persons.
8. Operating various computer programs.