In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:
Knowledge of:
1. Federal Aviation Administration and other regulations governing aircraft operation and maintenance (e.g., Part 135 operators, United States Forest Service, Department of the Interior, Military) to effectively maintain aircraft.
2. Parts certification requirements to ensure Department compliance with industry standards.
3. Aircraft operations to ensure proper maintenance procedures are followed.
4. Necessary qualifications (e.g., airframe and powerplant certificate [A&P], inspection authorization [IA]) to enhance knowledge and skills in accordance with Federal and State regulations.
5. Department policies and procedures governing aircraft operation and maintenance to effectively maintain aircraft.
6. Department aircraft operations manual (e.g., CAL FIRE 8300 Handbook, Part 145 repair station) to maintain aircraft maintenance standards.
7. Chain of Command to effectively operate within the organization.
8. Department Code of Conduct to professionally represent the Department.
9. Proper grammar (e.g., spelling, punctuation, sentence structure) to ensure that written materials are complete, concise, and error-free.
10. Equal Employment Opportunity (EEO) policies and procedures to ensure employees are protected from discrimination in the workplace.
11. The Department’s safety procedures and programs (e.g., Injury and Illness Prevention Program, Violence in the Workplace, Workers’ Compensation Program, California Occupational Safety Health Administration [CAL/OSHA]) to achieve workplace safety.
12. Practical application of aircraft maintenance practices and procedures to provide guidance in maintaining State-operated aircraft.
13. Resources for aircraft design modifications to ensure current or future modifications comply with industry best practices.
14. Aircraft accident investigation procedures to participate in aircraft accident investigations for the Department or allied agencies.
15. Department policies, procedures, and strategies to understand and accomplish the mission of the Department.
16. The Department’s progressive discipline policies to ensure personnel are in compliance with Department standards.
17. Motivational techniques to ensure staff are performing at their best abilities to ensure Program efficiency.
18. Mediation techniques to resolve potential personnel conflicts to ensure Program maintains highest level of performance.
19. Research and application of approved technical data (e.g., aircraft maintenance publications, diagrams, drawings) to ensure effectiveness of Program.
20. Aviation maintenance trends and advancements to ensure program efficiency.
21. Operational Safety and Health Agency and Department requirements (e.g., Personal Protective Equipment [PPE], Material Safety Data [MSD]) to ensure personal and personnel safety.
22. Interagency relationships (e.g., Federal, State, county, city governments) to ensure harmonious working relations.
23. Training requirements to ensure readiness of maintenance personnel.
24. Various logistical methods (e.g., sourcing, inventory control, planning) to ensure operational readiness of Program.
25. Mathematics (e.g., arithmetic, algebra, geometry, statistics) to complete various Department projects (e.g., new modifications, read drawings, create drawings).
26. Potential work hazards (e.g., ladders, propellers, wing walks) encountered during performance of duties for personal and personnel safety.
27. The Department’s Employee Support Services (ESS) Program (e.g., Employee Assistance Program [EAP], Peer Counseling, Critical Incident Stress Management [CISM], Substance Abuse Assistance Program [SAAP]) to encourage health and wellbeing of staff in accordance with Department policies and procedures.
28. Aviation maintenance tracking software (e.g., Aviation Information Management System [AIMS], Aviation Management Unit system) to properly schedule maintenance of State-operated aircraft.
29. Inventory control procedures to maintain appropriate stock levels in multiple locations.
30. State procurement methods to ensure compliance when ordering parts or services.
31. State contracting procedures to ensure compliance with Department of General Services regulations.
32. Department accounting procedures to ensure proper coding of contractual or procurement invoices.
33. Computer software (e.g., Microsoft Office Suite, Aviation Information Management System [AIMS], Aviation Management Unit system) to generate necessary data, documents, and correspondence.
34. Available vendors according to the Department of General Services supply chain to maintain compliance.
35. The selection and hiring process (e.g., develop interview questions, participate in panels) to ensure qualified candidates are selected.
36. Personnel and services contracts to ensure personnel compliance and appropriate enforcement.
37. Training techniques (e.g., classroom and online instruction, on-the-job training) and resources to ensure readiness of maintenance personnel.
38. Incident Command System to coordinate operational readiness.
39. Hiring practices to ensure fair and equitable treatment of applicants.
Skill to:
1. Communicate effectively with personnel at the technical level required to perform the duties of the job.
2. Read, write, speak, and understand English to effectively apply Federal and inter-agency regulations, Department policies, and other publications in accordance with Federal Aviation Regulations.
3. Manage employees effectively (e.g., progress discipline, mentoring, counseling, clear communication) to ensure Program needs are met.
4. Provide oversight of multiple programs simultaneously to maintain effective and efficient operations.
5. Mentor subordinates on a professional level to promote career advancement to maintain institutional knowledge in accordance with Department policies and procedures.
6. Operate basic office equipment (e.g., fax machine, copier, scanner, computer) to perform the duties of the job.
7. Perform mathematical computations (e.g., algebra, arithmetic) to perform the duties of the job.
8. Operate information technology devices (e.g., smartphones, computers, tablets) for correspondence, effective job performance, and communication.
9. Effectively coordinate adequate inventory stock levels at multiple locations throughout the State to ensure operational readiness.
10. Operate computer software (e.g., Microsoft Office Suite, Aviation Information Management System [AIMS], Aviation Management Unit system) to electronically compile and analyze data, produce reports, and manage operations.
11. Operate machinery (e.g., electric cart, ramp equipment, cranes) to support facility operations.
12. Operate digital camera equipment to support aviation activities (e.g., accidents investigation, inspections).
Ability to:
1. Provide technical guidance to maintenance personnel to ensure airworthiness of State-operated or contracted aircraft.
2. Plan, organize, and direct the work of others in maintenance of State-operated aircraft to ensure operational readiness.
3. Provide technical guidance to other cooperative agencies (e.g. counties, United States Forest Service, Department of the Interior) to ensure operational readiness.
4. Read, write, and understand English to communicate effectively.
5. Interpret and extrapolate information from technical data (e.g., graphs, tables, charts, specifications, manuals, drawings) for maintaining State-operated and contracted aircraft.
6. Think and act independently, in the absence of supervision, to respond in a timely manner to the needs of the Department.
7. Manage time to effectively perform the duties of the job.
8. Prioritize multiple projects and deadlines to maintain operational readiness.
9. Schedule required maintenance on State-operated aircraft to ensure operational readiness.
10. Prepare accurate, clear, and concise reports and correspondence for effective job performance.
11. Motivate subordinates to ensure smooth operation of Program.
12. Develop corrective action plans to ensure operational readiness.
13. Work with diverse groups of individuals with varying levels of education and skills to accomplish daily tasks.
14. Work independently with minimal supervision for an effective job performance.
15. Diagnose mechanical irregularities to ensure operational readiness.
16. Identify hazards and risks associated with maintenance activities.
17. Apply mediation techniques to resolve interpersonal conflicts within the Unit.
18. Operate electronic communication devices (e.g., smartphone, tablet, computer) to communicate effectively in a timely manner.
19. Maintain positive stakeholder relationships to enable a cohesive working environment.
20. Use technical vernacular to properly communicate with maintenance personnel and cooperative agencies.
21. Speak in public to effectively communicate Program needs.
22. Coordinate multiple personnel and activities to ensure effective operation of Program.
23. Identify facility deficiencies (e.g., safety report, operational hazard report) for necessary improvements to maintain effective operations.
24. Read and understand reference manuals, training materials, data, and correspondence to acquire knowledge essential to the performance of the job.
25. Maintain positive relationships with cooperating agencies to promote a cohesive and productive work environment.
26. Follow oral and written directions for an effective job performance.
27. Apply mitigations to hazards and/or risks identified with maintenance activities to reduce operational exposure.
28. Compose technical reports (e.g., standard inspection activity, investigation) to accurately report and summarize findings.
29. Assist in personnel functions (e.g., hiring, performance management, training) to meet the Department’s mission, vision, and values.
30. Identify root causes of problems to ensure long-term solutions for the effective management of the Program.
31. Schedule maintenance Functional Check Flights in accordance with Department procedures.
32. Analyze situations and recommend an effective course of action for fire suppression and effective job performance in accordance with the Department’s mission.
