• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.
• Continuous filing dates have been added.

Upcoming Filing Cutoff Dates:

• 3/31/2025
• 4/30/2025
• 5/30/2025
• 6/30/2025
• 7/31/2025
• 8/29/2025
• 9/30/2025
• 10/31/2025
• 11/28/2025
• 12/31/2025

Examination/Employment Application (STD 678) must be received or postmarked by the filing date indicated above. Applications postmarked, personally delivered or received via interoffice mail after the filing date will be processed in the next group.

Persons who meet the minimum qualifications as stated on this announcement may apply to take this examination.  Applications must include: specific “to” and “from” dates (month/day/year), specific hours worked and civil service class title(s), for all work experience.  Resumes will not be accepted in lieu of a State Application (STD 678).

Continuous testing cut-off dates will be the last business day of each month no later than 11:59 p.m. Pacific Time on the final filing date specified on the examination announcement.

Persons who meet the minimum qualifications as stated on this announcement may apply to take this examination. Applications must include: specific “to” and “from” dates (month/day/year), specific hours worked and civil service class title(s), for all work experience. Resumes will not be accepted in lieu of a State Application (STD 678).

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

• SUPERVISING FRAUD INVESTIGATOR I, DEPARTMENT OF INSURANCE - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

3265

For SUPERVISING FRAUD INVESTIGATOR I, DEPARTMENT OF INSURANCE, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

• EX-03265

EMAILED APPLICATIONS ARE PREFERRED.  Submit your completed EXAMINATION/EMPLOYMENT APPLICATION (STD 678)  along with any required educational documentation (if applicable) via email at CDIExaminations@insurance.ca.gov Application must include Exam Code EX-3265, SUPERVISING FRAUD INVESTIGATOR I and your current email address.

Applications may also be delivered in person or by mail. Incomplete applications will not be accepted. Once your application has been verified as meeting the requirements for admittance to the examination, you will receive the Training and Experience Assessment test link and instructions by email only. Please be sure to include your current email address on your application.  

The Examination/Employment Application (STD. 678) is available through your CalCareer Account or the internet at https://jobs.ca.gov/pdf/STD678.pdf.

EMAIL SUBMISSION:

SUBJECT LINE: EX-3265 SUPERVISING FRAUD INVESTIGATOR

EMAIL ADDRESS: CDIExaminations@insurance.ca.gov

Submitted no later than 11:59 p.m. Pacific Time by the cut-off date specified on this examination announcement.  

FAILURE TO SUBMIT ANY OF THE REQUIRED DOCUMENTATION LISTED ABOVE MAY RESULT IN DISQUALIFICATION FROM THIS EXAMINATION

Applications will be accepted on a continuous basis. Do not submit applications to the California Department of Human Resources (CalHR.).  If you are personally delivering your application, you must do so between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday, excluding holidays to the same street address as listed above.

Completed applications and all required documents must be received or postmarked by the cut-off date in order to be considered for the current month. If an application is received after the cut-off date with a late or missing postmark, the application is considered late and will be included in the next cut-off date for processing. It is the applicant’s responsibility to submit their application on time and to ensure the envelope is postmarked if applying by way of U.S. mail or contains proof of timely deposit with a parcel delivery or courier service. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the United States Postal Service (USPS), are not considered postmark dates for the purpose of determining timely filing of an application.

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

You may apply by mail to:

• Examinations
  Department of Insurance
  California Department of Insurance
  Human Resources Management Division
  300 Capitol Mall, 13th Floor
  Sacramento, CA 95814
  

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678).

You may drop off your application and any applicable or required documents at:

• Department of Insurance
  California Department of Insurance
  Human Resources Management Division
  300 Capitol Mall, 13th Floor
  Sacramento, CA 95814
  8:00 AM - 5:00 PM

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678). All applicants must provide proof of identification. Accepted forms of identification are: 1) a photo identification card or 2) two forms of signed identification.

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

All Levels

Applicants may be admitted into the examination without meeting all of the requirements in this section, but the applicant must meet those requirements prior to appointment.

Must meet the peace officer selection standards developed by the Commission on Peace Officer Standards and Training per Penal Code section 13510(a) and in accordance with existing law; and

Firearm Conviction Disqualification: Anyone who is restricted for employment-related purposes from accessing, possessing, carrying, receiving, or having under their control a firearm or ammunition under all applicable State or Federal laws is ineligible for appointment to any position in these classifications; and

Either I

Experience: One year of experience in the California state service performing the duties of an Investigator, Range B.

Or II

Experience: Three years of experience in an investigative assignment performing criminal investigations (as a Peace Officer as defined by the California Penal Code, Chapter 4.5, Sections 830.1, 830.2, 830.3, and 830.8) in a government agency, one year of which must have been at a level comparable to the classification of Investigator, Range B. and

Education: Equivalent to completion of two years of college (60 semester units) with a major in law enforcement, criminal justice, administration of justice, police science, or criminology, and possession of, or eligibility for, the Peace Officer's Standards and Training Specialized Supervisory Certificate within 24 months of appointment. Additional experience may be substituted for the required education on a year-for-year basis. (Applicants who are being considered for positions assigned as "Peace Officer" status, as defined by California law, must possess the educational equivalent of completion of the 12th grade.)

This examination consists of the following component(s):

A final score of 70% must be attained to be placed on the eligible list.

The examination consists solely of a Training and Experience Evaluation. To obtain eligibility, a minimum score of 70% must be received. Applicants will receive their score within 2-4 weeks after submission date.

Instructions on how to complete the Training and Experience Evaluation will be emailed out to each candidate who meets the minimum qualifications. Written notifications will be emailed within 2 weeks after receipt of your application.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of:

1. Criminal investigative techniques and procedures.
2. Rules of evidence and court procedures.
3. Laws of arrest, search and seizure.
4. Service of legal process and the legal rights of citizens.
5. Interview and interrogation processes and procedures.
6. Provisions of the California Penal Code, Insurance Code and related statutes in Federal law.
7. The securing and preservation of evidence.
8. The use and capabilities of the Insurance Fraud Information System (IFIS) and California Law Enforcement Telecommunications System (CLETS) computers.
9. Principles and techniques of supervision (Progressive Discipline Process and Effective Case Management & Analysis)
10. Advanced training techniques and methods as applied to police officer training.
11. Department’s Equal Employment Opportunity (EEO) Program objectives.
12. A supervisor’s role in the EEO Program and the processes available to meet EEO objectives.

Ability to:

1. Plan and conduct less complex investigations into insurance fraud and embezzlement cases.
2. Apply laws and rules of evidence to specific situations.
3. Gather and analyze facts and evidence.
4. Write effective reports of case investigation for prosecutors, both State and Federal.
5. Analyze situations accurately and take effective action.
6. Conduct interviews of witnesses and interrogate suspects.
7. Effectively participate in, or direct, undercover and surveillance assignments.
8. Establish and maintain effective working relations and be able to speak effectively before groups.
9. Photograph crime scenes and use sophisticated evidence gathering equipment.
10. Properly prepare and execute search warrants.
11. Make felony arrests.
12. Testify in court and appear as an expert witness.
13. File criminal complaints.
14. Use and maintain Bureau authorized firearms.
15. Properly utilize emergency service vehicles.
16. Serve subpoenas.
17. Transcribe and dictate reports of surreptitious recordings.
18. Develop and control confidential informants.
19. Operate the Bureau’s IFIS and CLETS computers.
20. Plan and conduct the most difficult and complex criminal investigations.
21. Effectively supervise the work of a team of criminal investigators and other investigative personnel.
22. Provide high level technical advice and training to law enforcement agencies and insurance industry personnel.
23. Independently supervise a special project or assignment in a region or statewide.
24. Competently conclude background and internal affairs investigations.
25. Effectively contribute to the Department’s EEO objectives

A Departmental Open eligible list for the SUPERVISING FRAUD INVESTIGATOR I, DEPARTMENT OF INSURANCE Classification will be established for:

• Department of Insurance

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 12 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

• A veteran who has been dishonorably discharged or released.
• A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

• Department of Insurance

Questions regarding this examination should be directed to:

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

Department of Insurance reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.