Exam Bulletin - Medical Assistant

California Correctional Health Care Services

Multiple Testing Departments. Please see list of Departments.

Exam Code: EX-3342

Examination Plans Included:

  • MEDICAL ASSISTANT - Open

Final Filing Date: Applications are accepted on a continuous basis.

Bulletin Updates

  • The exam preview section has been updated.

Classification Details

MEDICAL ASSISTANT: $3,820.00 - $5,024.00 per Month

View the MEDICAL ASSISTANT classification specification.

Application Instructions

Applications are accepted on a continuous basis.

Who Should Apply:

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

  • MEDICAL ASSISTANT - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 3 months:

Exam Code(s):

    3342

For MEDICAL ASSISTANT, once you have participated in any of the following examinations, you may not recompete for 3 months:

Exam Code(s):

  • EX-03342

How To Apply:

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

Special Testing Arrangements:

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

Minimum Qualifications

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.

00107374 - MEDICAL ASSISTANT

Possession of a valid certificate from an agency approved by the Department of Consumer Affairs, Medical Board of California to practice as a Medical Assistant.

Applicants possessing the required license/certificate at the time of application must show the number, title, and expiration date on their Examination Application (Std. Form 678).

Special Personal Characteristics: Must demonstrate emotional stability, patience, tact, and alertness.

For incumbents at the California Department of Corrections and Rehabilitation (CDCR):  Willingness to treat patients in a correctional facility in a professional, ethical and thoughtful manner; follow institutional safety and security policies; work around peace officers armed with chemical agents/weapons; undergo random drug testing and annual tuberculosis screening.

Special Physical Characteristics:  Incumbents appointed to these positions must possess and maintain sufficient strength, agility, and endurance to perform during physically, mentally, and emotionally difficult emergency situations without endangering their health and well-being, or that of their fellow employees, patients, incarcerated patients, or the public.

Incumbents at CDCR will have substantial contact and responsibility for incarcerated patients and requires the ability to respond to emergencies and protect the public.

State Civil Service Out of Class Experience:  A completion of an “out-of-class (OOC) assignment memorandum”, dated within one year of assignment completion, is required to use OOC experience to meet the minimum qualifications for examination purposes.  Employees may obtain this documentation from their Classification and Pay Analyst or institutional Personnel Liaison.  OOC experience without the required documentation cannot be considered for examination purposes.


Position Description

00107374 - MEDICAL ASSISTANT

Under the clinical supervision of a licensed physician and surgeon, psychiatrist, or podiatrist, Medical Assistants provide basic medical support to patients with mental or physical disabilities, and to medically ill or infirm patients; and also perform basic administrative and clerical support, as well as other related work. Medical Assistants also work under assigned administrative supervision when working under the clinical supervision of a non-supervisory or managerial physician and surgeon, psychiatrist, or podiatrist.

Positions exist statewide. 

Examination Information

This examination consists of the following component(s):

Component OrderComponent TypeComponent DuePercentage of Final Score
1Online ExamContinuous100%

A final score of 70% must be attained to be placed on the eligible list.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of:

  1. Fundamentals of medical assisting including administration;
  2. Medical and mental health procedures and techniques involved with patient care;
  3. Principals used when caring for individuals who are immobile;
  4. Medical and mental health terminology;
  5. General clinical routines;
  6. Proper use of medical and office equipment, including various generic software;
  7. General correctional facility routines (for CDCR incumbents only).

Ability to:

  1. Apply Medical Assistant procedures as regulated by certification;
  2. Observe and document symptoms and behavior;
  3. Maintain accurate records and prepare reports;
  4. Gain the respect and cooperation of patients;
  5. Work effectively with patients and the interdisciplinary treatment team;
  6. Function effectively in an emergency situation;
  7. Practice universal precautions.

Eligible List Information

A Servicewide Open eligible list for the MEDICAL ASSISTANT Classification will be established for:

  • State of California

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 12 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Resulting Eligibility List(s) will be used to fill vacancies throughout the State of California.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

  • A veteran who has been dishonorably discharged or released.
  • A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

Preview the Medical Assistant Exam

It is important that you read the instructions and definitions carefully. This is not a timed process. Using the rating scales provided, you will be asked to rate your experience performing specific job-related tasks. You will be asked how often/frequently you have performed the task, and then, your level of skill in performing the task. Respond to the statements by indicating how the statement applies to you. You are required to respond to every statement by marking one option for both of the two scales provided in order to receive credit for your response. You may refer to your WORK EXPERIENCE, whether paid or volunteer, your EDUCATION, and/or FORMAL TRAINING COURSES you have completed.

1. Administer basic life support to patients and/or personnel. 

2. Administer skin injections (e.g., intradermal, subcutaneous, intramuscular) and performed skin tests on patients. 

3. Answer telephone calls from health care providers, offices, clinical personnel, and other hospitals to provide medical and/or mental health information on patients. 

4. Change a patient's wound dressings. 

5. Clean and sanitize treatment rooms and patient rooms (e.g., exam tables, medical instruments, clinics) to prevent the spread of bacteria and disease. 

6. Communicate with patients and relevant medical providers (e.g., physicians, psychiatrists, nurses), both orally and in writing, to gather information. 

7. Compose documents (e.g., emails, forms, progress notes) either by hand or electronically. 

8. Dispose of contaminated supplies to prevent the spread of disease. 

9. Escort patients to the treatment, examination, and/or appointment room. 

10. Explain treatment plans, procedures, and other health care interventions, and instructions (e.g., diets, medications) to patients to ensure their understanding as per the direction of the medical provider (e.g., physicians, psychiatrists, nurses). 

11. Interview a patient to determine their chief complaint, gather relevant medical history, confirm they are taking their medications, etc.

12. Maintain patient confidentiality and protected patient privacy in compliance with the Health Insurance Portability and Accountability Act (HIPPA). 

13. Measure a patient's vital signs (e.g., height, weight, blood pressure, respiration). 

14. Observe and document changes in a patient's status (e.g., lab results, chief complaint, medication side effects) and notify the relevant medical provider (e.g., physicians, psychiatrists, nurses). 

15. Operate various office equipment (e.g., copiers, scanners, computers, phones, printers). 

16. Perform inventory and order supplies (e.g., medical, lab, office, equipment). 

17. Practice universal precautions to maintain infection control. 

18. Properly collect and label patient lab specimens (e.g., blood, urine, tissue). 

19. Provide concise verbal patient history (e.g., name, age, diagnoses, medications) to relevant medical providers (e.g., physicians, psychiatrists, nurses). 

20. Provide reasonable accommodation and effective communication to patients with disabilities (e.g., speech impaired, vision impaired, hearing impaired) and to patients who's first language is not English. 

21. Record occurrences (e.g., patient attendance at medical appointments, lab values) into an appropriate log and/or documentation system. 

22. Schedule patient appointments with relevant medical providers (e.g., physicians, psychiatrists, nurses). 

23. Set up medical laboratory equipment and supplies to assist relevant medical providers (e.g., physicians, psychiatrists, nurses) in performing procedures, tests, and/or examinations. 

24. Transcribe verbal information from patients and relevant providers (e.g., physicians, psychiatrists, nurses) to clearly and concisely summarize information. 

25. Use and set up medical equipment [e.g., electrocardiogram (EKG), blood pressure monitors, syringes, stethoscopes]. 

26. Utilize and operate various software programs (e.g., Word, Outlook, Excel).

Testing Departments

  • California Correctional Health Care Services
  • State of California

Contact Information

Questions regarding this examination should be directed to:

California Correctional Health Care Services
Examination Services Section
PO Box 588500, Personnel D-1
Elk Grove, CA 95758
Phone: (916) 691-5894
CPHCSSelectionServices@cdcr.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Drug Free Statement

It is an objective of the State of California to achieve a drug-free State work place. Any applicant for State employment will be expected to behave in accordance with this objective, because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.

General Information

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

California Correctional Health Care Services reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.

Application Methods:
Electronic (Your CalCareer Account)