• Mailing address, drop-off address, and Department contact information has been updated.

Upcoming Filing Cutoff Dates:

• 12/18/2024
• 3/18/2025
• 6/18/2025

Examination/Employment Application (STD 678) must be received or postmarked by the filing date indicated above. Applications postmarked, personally delivered or received via interoffice mail after the filing date will be processed in the next group.

Note: Check back periodically as cut-off dates may be added in the future. Additionally, cut-off dates are subject to change or be cancelled at any time. Such changes or cancellations will be in accordance with civil service laws and rules.

Results notices will be sent in 6-7 weeks following each cut-off date. Please contact Talent Acquisition at (279) 223-2700 if you have not received your notice after 7 weeks.

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

• COMMUNITY RESOURCES MANAGER, DEPARTMENT OF CORRECTIONS - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

3687

For COMMUNITY RESOURCES MANAGER, DEPARTMENT OF CORRECTIONS, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

• EX-03687

All applicants must complete and submit an Examination Application (STD. 678) and Qualifications Assessment.
 

NOTE: Applications submitted by mail or in person must be signed.

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

You may apply by mail to:

• Department of Corrections and Rehabilitation
  Talent Acquisition - Examination Services Unit
  P.O. Box 942883
  Sacramento, CA 94283-0001
  

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678).

You may drop off your application and any applicable or required documents at:

• Department of Corrections and Rehabilitation
  Talent Acquisition - Examination Services Unit
  10000 Goethe Road, Suite C-1
  Sacramento, CA 95827-3553
  8:00 AM - 5:00 PM

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678). All applicants must provide proof of identification. Accepted forms of identification are: 1) a photo identification card or 2) two forms of signed identification.

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.

Either 1

Broad and extensive experience, at least five years, which shall have developed an understanding of correctional institution programs, including incarcerated person custody and classification within the Department of Corrections and Rehabilitation. This experience must have included at least two years in the California state service performing duties at the level of responsibility of a Correctional Counselor 2 (Supervisor) or Correctional Lieutenant.

Or 2

Experience: Three years of managerial or second level supervisory experience in developing and implementing community service programs or serving as a liaison to community based organizations or service groups in one or more of the following areas:

1. Criminal Justice or
2. Law Enforcement or
3. Government or
4. A multi-service program

(Experience in the California State Service applied toward this requirement must include at least two years performing duties at the level of responsibility of a Correctional Counselor 2 (Supervisor) or Correctional Lieutenant)

And

Education: Equivalent to graduation from college. (Additional qualifying experience may be substituted on a year for year basis.)

OUT-OF-CLASS EXPERIENCE: A “completion of an out-of-class assignment” memorandum, dated within one year of assignment completion, is required to use as out-of-class experience to meet the minimum qualifications for examination purposes. Employees may obtain this documentation from his/her Institutional Personnel Officer/Personnel Liaison. Out-of-class experience without required documentation will not be considered for examination purposes.

NOTE: Equivalent to graduation from college refers to a Bachelor’s degree. Applicants must have the number of semester or quarter credits, as well as the required coursework necessary to be awarded a four year Bachelor’s degree. When education and/or specific course work is required, provide a copy of unofficial transcripts along with your application.

This examination consists of the following component(s):

Components that are due with your application will be scored and will count toward your final examination result. Failure to submit these items may result in disqualification or elimination from the examination.

A final score of 70% must be attained to be placed on the eligible list.

Qualifications Assessment for Community Resources Manager, DOC is available from the CDCR website at: Community Resources Manager, DOC.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Scope: Emphasis in the examination will be on measuring competitively, relative to job demands, each candidate’s:

Knowledge of:

1. The dynamic relationship between a correctional institution and the community.
2. Modern principles and practices in penal administration and criminology.
3. Provisions of religious services within the correctional setting.
4. Current theory and practice in regard to volunteer recruitment, training, supervision, retention, and evaluation.
5. The role of citizen advisors in corrections.
6. Use of contracted services for incarcerated person/family-related issues.
7. Training methods and planning and conducting in-service training programs.
8. Community organizations, facilities, and services, both volunteer and non-volunteer.
9. Principles and techniques for developing effective public relations.
10. Dynamics of interpersonal relationships and behavior.
11. Survey methods.
12. Analytical techniques.
13. Influencing public opinion.
14. Victims and victim rights groups' needs.
15. Effective fund-raising techniques.
16. Contractual requirements for services for incarcerated persons/families.
17. Institution administration and program personnel.
18. Institutional programs both custody and non-custody, regulations, and functions of the CDCR and the Board of Parole Hearings.
19. Principles of audits and corrective action plans.
20. Successful program monitoring methods.
21. Development and application of strategic plans and key business objectives.
22. Principles of budget and cost allocations.
23. Contract management requirements in State service.
24. The structure and functions of nonprofit organizations and Board of Directors.
25. Mission of all major departmental programs.
26. Impact of current and proposed legislation on Department programming.
27. Rules and regulations governing religion, Arts in Corrections, services to communities, volunteer services, gifts and donations, and service contracts.
28. Current and pending litigation and/or court mandates relative to all areas of responsibility.
29. Principles of effective supervision.
30. Supervisory responsibilities under the Ralph C. Dills Act.
31. Supervisor's role in promoting equal opportunity in hiring, development, and promotion of employees and for maintaining a work environment which is free of discrimination and harassment.

Ability to:

1. Formulate, plan, organize, and direct community-based programs for incarcerated persons related to religion, art, services to communities, self-help groups, and volunteers.
2. Supervise in-prison programs for art and religion.
3. Develop, allocate, coordinate, and control all community resources within a correctional institution.
4. Establish and maintain cooperative working relations with elected officials, staff members, public agencies, local education agencies, Citizen Advisory Committees, victim service organizations, art- related organizations, religious organizations, and civic groups.
5. Develop and implement activities for funds and services.
6. Analyze and evaluate highly sensitive program areas and situations accurately and take effective action.
7. Collect and interpret data.
8. Write clear and concise reports.
9. Effectively articulate resource needs by making verbal presentations to small and large community groups.
10. Design and implement new programs.
11. Develop and conduct training and orientation programs.
12. Keep abreast of trends and dynamic issues in the field.
13. Provide liaison between major Department community programs.
14. Coordinate and/or conduct formal audits
15. Plan, organize, direct, and evaluate the work of employees.
16. Assess the training needs of employees.
17. Develop staff.
18. Understand and fulfill supervisory responsibilities under the Ralph C. Dills Act.
19. Effectively promote equal opportunity in employment and maintain a work environment which is free of discrimination and harassment.

A Departmental Open eligible list for the COMMUNITY RESOURCES MANAGER, DEPARTMENT OF CORRECTIONS Classification will be established for:

• Department of Corrections & Rehabilitation

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 12 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

• A veteran who has been dishonorably discharged or released.
• A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

The California Department of Corrections and Rehabilitation (CDCR) and the California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.

• Department of Corrections & Rehabilitation

Questions regarding this examination should be directed to:

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

Department of Corrections & Rehabilitation reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.