Exam Bulletin - Employment Development Specialist I

Employment Development Department

Exam Code: EX-3753

Examination Plans Included:

  • EMPLOYMENT DEVELOPMENT SPECIALIST I - Promotional

Final Filing Date: Applications are accepted on a continuous basis.

Classification Details

EMPLOYMENT DEVELOPMENT SPECIALIST I: $4,437.00 - $6,680.00 per Month

View the EMPLOYMENT DEVELOPMENT SPECIALIST I classification specification.

Application Instructions

FINAL FILING DATE: MONDAY, OCTOBER 28, 2024

Upcoming Filing Cutoff Dates:

  • 10/28/2024

Examination/Employment Application (STD 678) must be received or postmarked by the filing date indicated above. Applications postmarked, personally delivered or received via interoffice mail after the filing date will be processed in the next group.

Mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were mailed/filed.  Applications not sent through the U.S. Postal Service, parcel delivery or courier service (i.e., hand carried to the Human Resource Services Division) must be RECEIVED BY 4:30 P.M. ON THE FINAL FILING DATE.  Use of EDD metered mail, interoffice mail (e.g., red or gold bag), and faxed applications are prohibited

Who Should Apply:

This is a DEPARTMENTAL PROMOTIONAL EXAMINATION for the Employment Development Department (EDD).

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Promotional Examination(s):

  • EMPLOYMENT DEVELOPMENT SPECIALIST I - Promotional

In addition to meeting the Minimum Qualifications, competition is limited to individuals who meet at least one of the following filing criteria:

  • 1. Have a permanent civil service appointment with a promotional testing department (see Testing Departments), or
  • 2. Are current or former employees of the legislature for 2 or more years as defined in Government Code 18990, or
  • 3. Are current or former non-elected exempt employees of the executive branch for 2 or more consecutive years as defined in Govt. Code 18992, or
  • 4. Are persons retired from the United States military honorably discharged from active duty with a service disability or honorably discharged from active duty as defined in Government Code 18991. Applicants must provide a copy of discharge papers (DD 214) for verification purposes at the time of application.

Under certain circumstances other employees may be allowed to compete under provisions of Rules 234, 235 and 235.2. California Code of Regulations Rules 233, 234, 235.2 and 237 contain provisions regarding civil service status and eligibility for promotional examinations.

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

    3753

For EMPLOYMENT DEVELOPMENT SPECIALIST I, once you have participated in any of the following examinations, you may not recompete for 12 months:

Exam Code(s):

  • EX-03753

How To Apply:

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

You may apply by mail to:

  • EDS I EXAM
    Employment Development Department
    Human Resources Services Division, MIC 54
    P.O. Box 826880
    Sacramento, CA 94280-0001

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678).

You may drop off your application and any applicable or required documents at:

  • Employment Development Department
    Human Resources Services Division, MIC 54
    751 N st 6th floor solar building
    Sacramento, CA 94280-0001
    8:00 AM - 5:00 PM

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678). All applicants must provide proof of identification. Accepted forms of identification are: 1) a photo identification card or 2) two forms of signed identification.

Note: All applicants must provide a current, valid email address on their application. The Training and Experience (T&E) examination link will be sent to the email address provided. Failure to provide a current and valid email address may result in non-receipt of examination information, in a timely manner, which could result in disqualification from the examination. All examination notifications (except the final results notice) will be sent by email.

Applications must also contain the following information: "to" and "from" dates (month/day/year) of employment, time base, civil service class title(s), and range, if applicable. In addition, college course information must include: title, semester or quarter credits, name of institution, completion dates, and degree (if applicable). Applications received without this information may be rejected. Applications must include each class title for which the applicant wishes to participate. Applicants will be considered only for the examination(s) specified on their application.

The following items must be submitted with your Examination/Employment Application form. Failure to submit these items may result in rejection of your application.

  • Transcript (Official or Unofficial)

Special Testing Arrangements:

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

Minimum Qualifications

All applicants must meet the education and/or experience requirements for this examination by the final filing date, October 28, 2024.

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.

00109204 - EMPLOYMENT DEVELOPMENT SPECIALIST I

Two years of experience in the California state service performing the duties of an Employment Program Representative or Employment Program Counselor.

 

(Candidates who are within six months of the required experience will be admitted to the examination, however, they must complete all of the required experience before being considered eligible for appointment.)

Or II

 

Education: Completion of 60 semester units or 90 quarter units of college course work including 18 semester units or 27 quarter units in at least three of the following subjects: English, business administration, information technology, economics, public administration, sociology, psychology, ethnic studies. and

 

Experience: Two years of public contact experience providing services or information.

 

(Experience in the California state service applied toward this pattern must include at least two years of experience performing the duties of an Employment Program Representative.)

PROOF OF EDUCATION

Applicants qualifying under ANY pattern of the Minimum Qualifications requiring Education must submit evidence/proof of completion of the education requirement with their Examination Application. The proof provided must be copies of college transcripts or a diploma. You may email an electronic copy of proof of education to EDDExaminations@edd.ca.gov. Please list the examination title in the subject line or mail to the address listed on this bulletin. Transcripts may also be submitted electronically through CalCareers. 

 

NOTE: If submitting proof of education via U.S. mail, please clearly mark your transcripts with your name and the exam for which you are applying.

 

FOREIGN DEGREES

Applicants with foreign degrees must provide an official foreign transcript evaluation that indicates that his/her foreign course work is equivalent to a degree from an accredited U.S. college or university. EDD accepts foreign transcript evaluations that are completed by one of the agencies approved by the California Commission on Teacher Credentialing. Agencies accredited by the Commission for Foreign Transcription Evaluation may be found on the Commission’s website: www.ctc.ca.gov.

Some assignments may require travel.

Position Description

00109204 - EMPLOYMENT DEVELOPMENT SPECIALIST I

This is the recruitment, training, and first working level in the series. Under close supervision, incumbents develop analytical skills, participate in policy and procedure formulation; gather and analyze data; consult with field and other departmental personnel in disseminating and securing necessary information; prepare reports and correspondence on technical Unemployment Insurance or Job Services issues, problems, and concerns. Work on the development of guidelines, training courses and other tools and materials to assist Field Office Management in the administration of the Department's Unemployment Insurance and Job Services Programs. This classification may be used in the field offices to act in a lead capacity and train, monitor and direct staff and office operations; may serve as a technical specialist in a major program or technical area, such as, determinations, appeals, overpayments, or call processing (regional center).

For information regarding position location(s), please refer to the Eligible List Information section.

Examination Information

This examination consists of the following component(s):

Component OrderComponent TypeComponent DuePercentage of Final Score
1Supplemental ReportAfter Acceptance100%

A final score of 70% must be attained to be placed on the eligible list.

It is anticipated that candidates who meet the minimum qualifications for this examination will be sent an email the week of November 25, 2024, to the email address provided on their application. The email will contain the instructions and the link to complete the online Training and Experience (T&E) examination.

 

PLEASE NOTE: Candidates have 7 days to complete the T&E from the date emailed. The T&E will not be accessible after 5:00pm on the 7th day.

It is the candidate’s responsibility to contact the Human Resource Services Division at EDDExaminations@edd.ca.gov if they have not received an email with the T&E linby December 2, 2024. Please monitor your email account's SPAM, Junk, Bulk, etc. folder(s) as the examination email may be filtered depending on your specific account settings.

COMPETITORS WHO DO NOT COMPLETE THE TRAINING & EXPERIENCE EXAM OR DO NOT SUBMIT IT BY THE DUE DATE WILL BE DISQUALIFIED FROM THE EXAMINATION PROCESS.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of: Provisions of the Unemployment Insurance Code; Department of Labor and State rules, regulations, policies, and procedures of the Job Services and Unemployment Insurance programs; and principles and practices of program administration and support services.

 

Ability to: Gather and analyze data; communicate effectively, prepare and make presentations; reason logically and think creatively; develop and maintain cooperative relationships with Field Office management and staff as well as other contacts both inside and outside the Department; and think analytically.

Eligible List Information

A Departmental Promotional eligible list for the EMPLOYMENT DEVELOPMENT SPECIALIST I Classification will be established for:

  • Employment Development Department

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 24 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Resulting Eligibility List(s) will be used to fill vacancies throughout the State of California.

COMPETITORS MAY COMPETE ONLY ONCE IN ANY CONSECUTIVE 12-MONTH PERIOD

Veterans' Preference is not granted for promotional examinations.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

Testing Departments

  • Employment Development Department

Contact Information

Questions regarding this examination should be directed to:

Employment Development Department
Human Resource Services Division, MIC 54
P.O. Box 826880
Sacramento, CA 94280-0001
Phone: (916) 654-6059
David.Diaz@edd.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Drug Free Statement

It is an objective of the State of California to achieve a drug-free State work place. Any applicant for State employment will be expected to behave in accordance with this objective, because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.

General Information

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

Employment Development Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.

Application Methods:
Electronic (Your CalCareer Account)
By Mail
In Person (see bulletin for details)
Alternate Application Process

While we recommend that you utilize your CalCareer Account to take advantage of all the tools available, you may choose to apply for this examination without using your account. In this case, print and complete the Exam Application Package Checklist and include it if you submit a hard copy application.

Exam Application Package Checklist

Blank Application Form (STD678)

Accommodation Request (STD679)