FINAL FILING DATE: MONDAY, NOVEMBER 18, 2024.

Upcoming Filing Cutoff Dates:

• 11/18/2024

Examination/Employment Application (STD 678) must be received or postmarked by the filing date indicated above. Applications postmarked, personally delivered or received via interoffice mail after the filing date will be processed in the next group.

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Promotional Examination(s):

• DISABILITY INSURANCE SPECIALIST I - Promotional

In addition to meeting the Minimum Qualifications, competition is limited to individuals who meet at least one of the following filing criteria:

• 1. Have a permanent civil service appointment with a promotional testing department (see Testing Departments), or
• 2. Are current or former employees of the legislature for 2 or more years as defined in Government Code 18990, or
• 3. Are current or former non-elected exempt employees of the executive branch for 2 or more consecutive years as defined in Govt. Code 18992, or
• 4. Are persons retired from the United States military honorably discharged from active duty with a service disability or honorably discharged from active duty as defined in Government Code 18991. Applicants must provide a copy of discharge papers (DD 214) for verification purposes at the time of application.

Under certain circumstances other employees may be allowed to compete under provisions of Rules 234, 235 and 235.2. California Code of Regulations Rules 233, 234, 235.2 and 237 contain provisions regarding civil service status and eligibility for promotional examinations.

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 3 months:

Exam Code(s):

3848

For DISABILITY INSURANCE SPECIALIST I, once you have participated in any of the following examinations, you may not recompete for 3 months:

Exam Code(s):

• EX-03848

This is a DEPARTMENTAL PROMOTIONAL EXMAINATION for the Employment Development Department (EDD).

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

You may apply by mail to:

• Employment Development Department
  Attention: DIS I Exam
  Human Resource Services Division, MIC 54
  P.O. Box 826880
  Sacramento, CA 94280-0001
  

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678).

You may drop off your application and any applicable or required documents at:

• Employment Development Department
  Attention: DIS I Exam
  Human Resource Services Division, MIC 54
  751 N Street, 6th Floor Solar Building
  Sacramento, CA 94280-0001
  8:00 AM - 4:30 PM

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678). All applicants must provide proof of identification. Accepted forms of identification are: 1) a photo identification card or 2) two forms of signed identification.

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.

Either I

Two years of experience in the California state service performing as a Disability Insurance Program Representative, one year of which must be at Range

C.

(Candidates who are within six months of completing the required experience will be admitted to the examination, but they must complete the required experience before they can be considered eligible for appointment.)

Or II

Three years performing technical work in the field of claims eligibility determinations or adjustments under public or private insurance or health and welfare benefit plans. Two years of the required experience must have been in an analytical staff capacity.

(Experience in the California state service applied toward this pattern must include at least two years of experience performing the duties of a class with a level of responsibility equivalent to that of Disability Insurance Program Representative, Range C.)

This examination consists of the following component(s):

A final score of 70% must be attained to be placed on the eligible list.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of: Interviewing techniques; principles of insurance payments programs, public administration; provisions of the California Unemployment Insurance Code; the rules, regulations, policies, and procedures of the Employment Development Department; precedent decisions of the California Unemployment Insurance Appeals Board relating to the disability insurance program; medical terminology and common medical references used in interpreting medical findings; employment practices and conditions and physical demands of occupations in industrial, domestic, professional, commercial, and agricultural employment in California; workers' compensation and employer liability laws affecting California workers and provisions of State and Federal laws affecting disability insurance programs; practices followed by insurance companies in California in underwriting disability insurance coverage and by other states in their disability insurance program; principles and practices of public administration and personnel management; and office management principles and practices.

Ability to: Gather and analyze data; reason logically and accurately; comprehend written material, and interpret and apply rules and instructions; communicate effectively; establish and maintain cooperative relations with others; analyze situations accurately and take effective action; develop, instruct, and evaluate in-service training programs; analyze operations; evaluate suggestions; and develop standards, policies, and procedures for disability insurance programs.

A Departmental Promotional eligible list for the DISABILITY INSURANCE SPECIALIST I Classification will be established for:

• Employment Development Department

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 24 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Veterans' Preference is not granted for promotional examinations.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

• Employment Development Department

Questions regarding this examination should be directed to:

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

Employment Development Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.