Instructions:
Rate your knowledge and experience performing specific job-related tasks.
Task:
1. Uphold safety principles, maintaining a secure and hazard free environment for staff, patients, and visitors.
2. Determine priorities for a multidisciplinary team (e.g., janitorial, laundry, transportation, procurement, property management, and more).
3. Distribute tasks equitably among staff members.
4. Utilize data analysis for departmental functioning (e.g., purchase estimates from vendors, printing requests, material requests, etc.).
5. Provide oversight of the procurement process for purchase orders and contracts.
6. Evaluate staff progress within a general services operation.
7. Cultivate a skilled general services’ team (i.e., strategic staff selection, providing effective supervision, guidance, evaluation of performance, and/or ongoing professional growth opportunities).
8. Ensure accuracy in the completion of mandatory reports.
9. Analyze staffing requirements of a general services team.
10. Advise upper management on aspects of the general services operation of the facility.
11. Implement policies and/or procedures for the general services operation.
12. Utilize historical data, software tracking, etc. to improve upon services rendered within a general services operation.
13. Prepare and/or review various comprehensive reports, statistical data and/or spreadsheets.
14. Ensure efficient and accurate facility inventory control (i.e., supervising the procurement process, establishing critical stock quantities, investigating and resolving inventory discrepancies, and tracking equipment inventory).
15. Prepare budget estimates for general services expenditures.
Knowledge, Skill, or Ability:
1. Knowledge of principles and practices of personnel management of a multidisciplinary general services staff.
2. Knowledge of materials, equipment, methods, and occupational classifications used in the general services function of a facility.
3. Knowledge of management principles.
4. Knowledge of safety principles to maintain a secure environment for staff, patients and visitors.
5. Knowledge of State and Federal laws and rules affecting the general services operation.
6. Knowledge of principles, procedures and techniques of administering a large complex of service support functions.
7. Knowledge of correct methods for controlling the spread of pathogens.
8. Knowledge of hospital organization.
9. Ability to supervise the work of a large multidisciplinary staff/team of general services personnel.
10. Ability to analyze situations accurately and take effective action.
11. Ability to work independently in identifying the need for and implementing changes in delivery of services.
12. Ability to establish and maintain production standards and schedules.
13. Ability to guide departmental operations (i.e., develop standards, procedures, and/or policies).
14. Ability to maintain accurate and detailed records (e.g., work-related activities, accounting functions).
15. Ability to forecast/project expenses and resource needs based on historical data.
16. Ability to analyze and evaluate data accurately (e.g., numerical, graphical, charted, tabulated, etc.) with minimal errors to apply information, formulate conclusions and appropriate courses of action.
17. Ability to negotiate agreements with stakeholders (i.e., vendors and management).
18. Ability to actively contribute to promoting diversity, fostering an inclusive work environment.
19. Ability to demonstrate professional interactions with patients and maintain therapeutic boundaries.
20. Ability to have a sympathetic understanding of the problems of hospital patients and clients.
