Training And Experience Examination Preview
Instructions:
Rate your knowledge and experience performing specific job-related tasks.
Tasks:
1: Transcribing a variety of difficult reports (e.g., medical, psychiatric, legal, and forensic, etc.) and/or correspondence to include in medical records.
2: Prioritizing reports to complete assignments within established timelines/deadlines.
3: Compiling dictated reports using various established computerized forms (e.g., medical, psychiatric, legal, etc.) and/or reports.
4: Reviewing and/or editing transcribed reports for spelling, grammar, clarity, and proper terminology without changing contextual meaning.
5: Translate abbreviations into their expanded form as needed.
6: Operating the digital dictation system using functions and/or features (e.g., pedal, headsets and transcribing machines/software, etc.).
7: Troubleshooting with departmental staff to resolve various technical problems (e.g., server, printer, log-on, etc.).
8: Distributing transcribed reports through various channels (e.g., fax, mail, electronic mail, etc.) to the dictating clinicians and/or designated departments.
9: Monitoring the workflow to meet the operational needs of the department by distributing assignments under general supervision.
10: Responding to various communications (e.g., telephone, email, visitors, etc.) regarding inquiries and/or the completion of dictated reports.
11: Contacting the author to seek clarification of information utilizing various communications and/or appropriate resources/reference materials.
12: Maintaining records, logs, computer files and/or databases of material transcribed for tracking purposes.
13: Preparing and submitting transcription status report to the Director for review.
14: Assisting staff in the operation of the dictation system and/or procedures.
15: Assisting new employees to familiarize them with current staff, procedures, and policies by reviewing current tasks and tools.
16: Perform mathematical computations to ensure the accuracy of information by using various electronic tools and/or computer software.
17: Participating in staff meetings to collaborate/share knowledge with co-workers, seek assistance and clarification, resolve problems, and/or increase productivity.
18: Maintaining completion of all current required training in order to meet facility quality assurance standards.
Knowledge, Skill, or Ability:
1: Knowledge of a wide variety of medical and/or technical terms (e.g., medical, psychiatric, legal, forensic, psychology, neurological, etc.). and abbreviations in order to accurately transcribe dictated material.
2: Knowledge of accepted grammatical protocols regarding punctuation, sentence structure and word use in the English language to write, review, and edit written documents.
3: Knowledge of business English and correspondence to communicate in a professional manner.
4: Knowledge of modern office methods (i.e., word-processing programs), supplies and/or equipment.
5: Knowledge of various forms and reports (e.g., medical, psychiatric, legal, forensic, etc.) and their processing.
6: Knowledge of digital dictation systems to carry out duties as they pertain to the job class or assignment.
7: Knowledge of security policies and/or procedures of internet email systems.
8: Skill to transcribe difficult dictation involving a variety of terms (e.g., medical, psychiatric, legal, forensic, etc.) and/or formats to accurately produce transcribed reports.
9: Ability to appropriately edit, revise and clarify reports without altering the meaning of the dictation.
10: Ability to read and write English at a level required for successful job performance.
11: Ability to accurately transcribe at a speed of not less than 45 words per minute in order to complete the dictation in a timely manner.
12: Ability to utilize appropriate references, manuals, online tools, etc. in order to check transcribed reports for inconsistencies, discrepancies and/or inaccuracies.
13: Ability to understand different accents in order to transcribe accurate reports.
14: Ability to perform other clerical work (e.g. data entry, filing, answering phones, etc.) in order to complete necessary tasks.
15: Ability to manage time in order to work comfortably and efficiently under given deadlines.
16: Ability to work independently without close supervision or detailed instructions.