Exam Bulletin - Deputy Labor Commissioner Regional Manager

Department of Industrial Relations

Exam Code: EX-4767

Examination Plans Included:

  • DEPUTY LABOR COMMISSIONER REGIONAL MANAGER - Open

Final Filing Date: Applications are accepted on a continuous basis.

Classification Details

DEPUTY LABOR COMMISSIONER REGIONAL MANAGER: $9,339.00 - $11,195.00 per Month

View the DEPUTY LABOR COMMISSIONER REGIONAL MANAGER classification specification.

Application Instructions

This is not a timed examination. If you request a Reasonable Accommodation, your account will be locked and you will not be able to proceed with the examination until the request is processed.

Applications are accepted on a continuous basis.

Who Should Apply:

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

  • DEPUTY LABOR COMMISSIONER REGIONAL MANAGER - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 9 months:

Exam Code(s):

    4767

For DEPUTY LABOR COMMISSIONER REGIONAL MANAGER, once you have participated in any of the following examinations, you may not recompete for 9 months:

Exam Code(s):

  • EX-04767

How To Apply:

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

Special Testing Arrangements:

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

Minimum Qualifications

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Unless otherwise stated in the Minimum Qualifications, qualifying experience may be combined on a proportionate basis if the requirements stated below include more than one pattern and are distinguished as "Either" 1, "or" 2, "or" 3, etc. For example, applicants possessing qualifying experience amounting to 50% of the required time of Pattern 1 and additional experience amounting to 50% of the required time of Pattern 2 may be accepted to an examination as meeting 100% of the overall experience requirement.

00109499 - DEPUTY LABOR COMMISSIONER REGIONAL MANAGER

For the purposes of meeting the minimum qualifications in this series, “relevant field of work” includes; but is not limited to, interpreting and enforcing labor laws or employment standards; analyzing employee grievances, payroll, or labor-related data; resolving workplace disputes; conducting investigations or audits involving wage and hours issues or employment practices; developing worker outreach or compliance programs; or advocating for labor protections, equity, and fair practices, or professional level work in the investigation and/or complaints regarding violations of state or federal labor laws or regulations.

Equivalent to completion of the 12th grade. And

Either 1

Three years of experience performing analytical or technical duties in a relevant field of work at a level equivalent to or higher than a Deputy Labor Commissioner Supervisor.

Or 2

Five years of experience performing analytical or technical duties in a relevant field of work at a level equivalent to or higher than a Deputy Labor Commissioner II.

Position Description

00109499 - DEPUTY LABOR COMMISSIONER REGIONAL MANAGER

This is the first managerial level. Under general direction, incumbents either plan, organize, and direct the work of multiple district offices within a designated geographical area, or carry out special assignments under the direction of the Chief or Assistant Chief.

In addition to performing the duties described at the lower level, incumbents interpret and implement divisional administrative policies; coordinate and evaluate operations across assigned offices to ensure consistent policy application; prepare statistical reports on performance and outreach efforts; contribute to the development of technological improvements and system enhancements; oversee the implementation of strategic initiatives; provide guidance to subordinate staff on complex or sensitive cases; manage the selection, training, and development of staff; and evaluate staff performance, taking or recommending appropriate action as necessary.

PREFERRED OR DESIRABLE QUALIFICATIONS

Demonstrated understanding of labor-related issues; sound judgment; reliability; impartiality; patience; professionalism; and a willingness to travel and work irregular hours.

For information regarding position location(s), please refer to the Eligible List Information section.

Examination Information

This examination consists of the following component(s):

Component OrderComponent TypeComponent DuePercentage of Final Score
1Online ExamContinuous100%

A final score of 70% must be attained to be placed on the eligible list.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of:
  1. State and related Federal labor laws
  2. Industrial Welfare Commission orders
  3. Principles, practices, and terminology of labor standards enforcement
  4. Terminology and functions of employer and employee organizations
  5. Common occupational classifications and employment practices
  6. California labor market trends and working conditions
  7. Relevant contract law
  8. Court procedures
  9. Rules of evidence relevant to labor investigations.
  10. Principles and theories of administrative law
  11. Judicial review of administrative actions
  12. Commonly used legal terms and forms
  13. Advanced case management techniques for complex, multi-party, or novel legal issues
  14. Departmental policies and procedures
  15. Principles of supervision, personnel management, and staff development
  16. A manager’s/supervisor’s responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment that is free of discrimination and harassment
  17. Departmental and division-wide programs and initiatives
  18. Principles and practices of public administration
  19. Strategic enforcement planning
Ability to:
  1. Interpret and apply State and related Federal labor laws, and Industrial Welfare Commission orders
  2. Conduct investigations
  3. Analyze testimony and records
  4. Draw sound conclusions
  5. Conduct settlement conferences and resolve disputes
  6. Work effectively and impartially with the public, including employers and employees
  7. Manage caseloads and assignments
  8. Summarize and present evidence
  9. Respond to law enforcement situations with balanced and effective action
  10. Conduct negotiations
  11. Analyze data
  12. Prepare findings, orders, and decisions
  13. Organize work efficiently
  14. Communicate effectively, both orally and in writing
  15. Conduct impartial and effective hearings
  16. Elicit relevant evidence and testimony
  17. Gain the confidence and cooperation of hearing participants
  18. Provide subject matter expertise on investigation methodology and industry practice
  19. Train and mentor staff in investigative and adjudicative procedures
  20. Supervise and evaluate staff
  21. Plan and coordinate unit operations
  22. Interpret and apply established departmental policies and procedures consistently
  23. Effectively promote equal opportunity in employment and maintain a work environment that is free of discrimination and harassment
  24. Manage multiple district offices or major initiatives
  25. Implement policy directives
  26. Oversee program operations
  27. Apply emerging technologies to improve program efficiency and service delivery

Eligible List Information

A Departmental Open eligible list for the DEPUTY LABOR COMMISSIONER REGIONAL MANAGER Classification will be established for:

  • Department of Industrial Relations

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 12 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Resulting Eligibility List(s) will be used to fill vacancies throughout the State of California.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

  • A veteran who has been dishonorably discharged or released.
  • A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

Deputy Labor Commissioner Regional Manager Training and Experience Evaluation Preview

Instructions:
Rate your experience performing specific job-related tasks.

Respond to each of the following statements by indicating how the statement applies to you. You are required to respond to every question and provide relevant examples. Also, indicate the references who can verify the information provided.

In responding to each statement, you may refer to your WORK EXPERIENCE, whether paid or volunteer, your EDUCATION, and/or FORMAL TRAINING COURSES you have completed.

PLEASE NOTE: This examination is designed to gain an overall assessment of your education, training, and experience as it directly relates to the duties and the knowledge, skills and abilities required for this position. Possession of specific education is not required to be successful in this examination; however, such achievements may substitute for desirable levels of experience. All components of this examination have been carefully validated by tying them directly to job requirements and documenting their relevance to the position.

Tasks
  1. Applying knowledge of Local, State and Federal labor laws, codes, and regulation pertaining to labor standards in order to ensure compliance.
  2. Applying knowledge of Industrial Welfare Commission Orders to comply with and uphold labor laws pertaining to wages, hours, and working conditions.
  3. Applying knowledge of personnel management, training, and supervision to effectively oversee different programs within the organization.
  4. Promoting equal opportunity in hiring, employee development, and promotions in order to develop staff to provide exceptional service.
  5. Applying training techniques to educate staff on topics relating to labor standards and laws to improve performance, productivity and quality of work product.
  6. Applying knowledge of progressive discipline to determine when disciplinary action is warranted and to recommend or apply appropriate action to ensure such actions are applied timely.
  7. Applying knowledge of Equal Employment Opportunity (EEO) to meet equal employment opportunity objectives in the workplace.
  8. Identifying and preventing sexual harassment to maintain a safe workplace for all employees.
  9. Identifying and preventing conflicts of interest in the workplace to ensure all employees’ activities are consistent with an organization’s policies.
  10. Applying knowledge of the requirements of the Americans with Disabilities Act (ADA) and available measures to ensure compliance.
  11. Evaluating cases related to labor enforcement to determine the necessary tasks to conduct a thorough investigation.
  12. Obtaining and applying information, evidence, and resources needed to conduct a thorough investigation to ensure the conclusion resulting from the investigation is fair and fact based.
  13. Reading and evaluating written documents (e.g. decisions, memorandums, settlement agreements, employers’ records, contracts, or other source documents) of varying complexity to ensure consistency and meets the objectives presented.
  14. Extracting specific, relevant data, and information from a larger body of material to provide clear and concise summaries to individuals and interested parties (e.g. clients, management, and/or staff).
  15. Writing detailed and specific procedures and processes such as guides and instructions outlining the steps to follow in completing a program and/or project tasks in order to provide accurate procedures for staff to follow.
  16. Preparing and delivering oral presentations to audiences with varying levels of understanding to present information related to labor standards in a clear and concise manner (e.g. such as meetings, seminars, and outreach training).
  17. Facilitating meetings in a manner that ensures the discussion stays focused on the topic and encourages active participation by all attendees.
  18. Communicating legal rights clearly (e.g. in hearings, conferences, public information, and field activities) to provide detailed services to the public, clients, colleagues, interested parties, and/or stakeholders.
  19. Handling and analyzing a large variety of detailed data to make sound recommendations supported by evidence.
  20. Planning, organizing, directing, assigning, and coordinating the work of others to ensure the office or offices operate efficiently.
  21. Monitoring, tracking, and documenting staff performance using performance evaluations and/or probationary reports to ensure performance is recorded accurately and meets quality, quantity, and timeliness standards.
  22. Identifying logistical needs to propose positions, equipment, contractual services, and other resources necessary to accomplish projects and maintain a functional workplace.
  23. Maintaining the confidentiality of information related to privacy (e.g. privacy laws and/or personnel policies) to ensure sensitive or confidential information are confined within each project.
  24. Mentoring, and/or training staff in order to facilitate the transfer of specific knowledge and/or skills for upward mobility and to improve job performance.
  25. Developing training programs for staff in order to provide updated and standardized information to improve consistency, efficiency, and quality of processes and procedures.
  26. Analyzing, reviewing, and approving investigative reports by staff to ensure reports are accurate, fair, and fact based.

Testing Departments

  • Department of Industrial Relations

Contact Information

Technical questions regarding this examination should be directed to:

California Department of Human Resources
CalCareer Service Center
1810 16th Street
Sacramento, CA 95811
Phone: (866) 844-8671
CalCareer@calhr.ca.gov

Administrative questions regarding this examination should be directed to:

Department of Industrial Relations
2180 Harvard Street, Suite 160
Sacramento, CA 95815
Phone: (800) 564-0771

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Drug Free Statement

It is an objective of the State of California to achieve a drug-free State work place. Any applicant for State employment will be expected to behave in accordance with this objective, because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants.

General Information

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

Department of Industrial Relations reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.
Application Methods:
Electronic (Your CalCareer Account)