In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:
Knowledge of:
1. The procedures for writing investigative reports (i.e., executive summary, methodology, analysis and conclusion, recommendations, and exhibits).
2. The types, elements, and severity of a variety of crimes (e.g., felonies, misdemeanors, infractions).
3. Federal, state, county, and city regulations regarding lawful investigations (e.g., arrest, search and seizure).
4. Warrant execution, including timeframes, points of contact, and limitations.
5. Suspect's Miranda Rights.
6. General and specialized court proceedings to testify in court.
7. Officer safety policies and procedures (e.g., incident reporting).
8. Weaponless defensive tactics (i.e., use of force/de-escalation) to manage physical confrontations with the lowest possible level of support.
9. Defensive tactical responses involving lethal and less lethal weapons.
10. Interrogation and interview techniques to effectively obtain information from informants, victims, witnesses and/or suspects.
11. Structure and content of the English language (i.e., meaning and spelling of words, rules of composition, and grammar) to ensure that written materials are complete, concise, and free of mechanical errors.
Skill in:
1. Effectively eliciting needed information from individuals (e.g., victims, witnesses, suscepts) during interviews or interrogations.
2. Detecting changes in verbal patterns (e.g., tone and volume) to identify irregular or suspicious behavior.
3. Maintaining consistent observation of single or multiple subjects during enforcement actions.
4. Surveillance to identify persons involved in criminal activity and/or potential threats.
5. Developing interview questions specific to a variety of complex investigations (e.g., multi-jurisdictional, criminal, civil).
6. Obtaining relevant case information from law enforcement and demographic databases.
7. Clearly and concisely recording and documenting observations or statements from witnesses, suspects, or complainants.
8. Using basic office software programs (e.g., Microsoft Office Suite).
9. Determining an appropriate physical or verbal response to interact with or calm emotionally heightened individuals.
10. Filtering irrelevant information while prioritizing important information.
11. Writing various documents (i.e., reports, warrants, subpoenas) during an investigation.
Ability to:
1. Adapt to changes in high stress situations, environments, human behavior, and types of shifts during the course of an investigation.
2. Adapt to changes in organizational structure, department policies, and procedures.
3. Communicate to others in a clear, concise, and effective manner deemed appropriate for the situation, both orally and in writing.
4. Read and understand relevant job materials and documents.
5. Work cooperatively with a variety of individuals from a range of backgrounds, including criminals.
6. Effectively lead a team of agents to complete an investigation.
7. Follow directions from supervisors and management utilizing administrative procedures to ensure accurate work completion.
8. Actively listen to employees, witnesses, victims, or suspects to obtain information.
9. Manage multiple tasks simultaneously to meet competing deadlines.
10. Conduct oneself in a professional manner under a variety of circumstances.
11. Work independently or under minimal supervision to complete work tasks.
12. Direct professional staff (e.g., office technicians, Crime Analysts, investigative auditors) to ensure accurate work task completion.
13. Effectively testify in court.
14. React and engage based on an individual’s non-verbal communication cues.
15. Analyze a subject's verbal response to identify elements of inconsistency during the interview process.
16. Actively build and maintain professional relationships with allied agencies and industry partners to develop resources, contacts, informants, and experts.
