All applicants must meet the minimum qualifications for this examination by the cut-off date.

Upcoming Filing Cutoff Dates:

• 9/1/2026
• 10/1/2026
• 11/2/2026
• 12/1/2026
• 1/4/2027
• 2/1/2027
• 3/1/2027
• 4/1/2027
• 5/3/2027
• 6/1/2027
• 7/1/2027

Examination/Employment Application (STD 678) must be received or postmarked by the filing date indicated above. Applications postmarked, personally delivered or received via interoffice mail after the filing date will be processed in the next group.

Note: Check back periodically as cut-off dates may be added in the future. Additionally, cut-off dates are subject to change or be cancelled at any time. Such changes or cancellations will be in accordance with civil service laws and rules.

Results notices will be sent in 6-7 weeks following each cut-off date. Please contact Examination Services Unit at (279) 223-2700 if you have not received your notice after 7 weeks.

The information below will help you determine which classification(s) is(are) appropriate for you. Applicants must meet the Minimum Qualifications as stated on this bulletin to compete in this examination.

Open and Open, Non-Promotional Examination(s):

• COMMUNITY RESOURCES MANAGER - Open

For all Classifications, once you have participated in any of the following examinations, you may not recompete for 9 months:

Exam Code(s):

5444

For COMMUNITY RESOURCES MANAGER, once you have participated in any of the following examinations, you may not recompete for 9 months:

Exam Code(s):

• EX-05444

All applicants must complete and submit an Examination Application (STD. 678) and Qualifications Assessment.

NOTE: Applications submitted by mail or in person must be signed.

Submit an Examination/Employment Application (STD 678) to apply for this examination.

Electronic applications can be submitted through your account at www.CalCareers.ca.gov.

You may apply by mail to:

• Department of Corrections and Rehabilitation
  Executive Appointments and Examination Services
  Examination Services Unit
  P.O. Box 942883
  Sacramento, CA 94283-0001
  

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678).

You may drop off your application and any applicable or required documents at:

• Department of Corrections and Rehabilitation
  Executive Appointments and Examination Services
  Examination Services Unit
  9825 Goethe Road, Suite 200
  Sacramento, CA 95827-3565
  8:00 AM - 5:00 PM
  (Drop off not available on weekends and holidays)

Indicate the Examination Code and Classification(s) on your Examination/Employment Application (STD 678). All applicants must provide proof of identification. Accepted forms of identification are: 1) a photo identification card or 2) two forms of signed identification.

If you require assistance or alternative testing arrangements due to a disability, indicate on your application that you need reasonable accommodation. You will be contacted by a representative of the testing department to make the necessary arrangements. If you have not been contacted by the time you receive notification of testing, please contact the testing department listed in the Contact section of this bulletin.

If you are unable to submit your application or complete the test due to a disability, please contact the testing department listed in the Contact section of this bulletin.

All applicants must meet the education and/or experience requirements as stated on this exam bulletin to be accepted to the examination.

Two years of experience in 1) developing an understanding of rehabilitative programs, 2) developing and implementing community service programs, or 3) serving as a liaison to community-based organizations or service groups. Experience must include at least one year with the level of responsibility 1) as a supervisor or 2) for the management of a specific program.

Experience must have been gained in any one or more of the following areas:

1. Criminal Justice, Criminology, Public Administration, Administration of Justice, or Justice Studies.
2. Law Enforcement, Corrections, Probation, or Security.
3. Government, including Local, County, State, Federal, Judicial, and Legislative.
4. A multiservice program such as non-profit organizations, educational support programs, rehabilitative programs, social services programs, victim’s rights organizations, or residential programs.
5. Social work or Sociology.
6. Psychology or Mental Health programs.
7. Media/Public Relations (Marketing Communications Coordinator, Station Manager).

Equivalent to college graduation may be substituted for one year of the required experience. Education cannot substitute for the one-year experience as a supervisor or the management of a specific program.

OUT-OF-CLASS EXPERIENCE: A “completion of an out-of-class assignment” memorandum, dated within one year of assignment completion, is required to use as out-of-class experience to meet the minimum qualifications for examination purposes. Employees may obtain this documentation from his/her Institutional Personnel Officer/Personnel Liaison. Out-of-class experience without required documentation will not be considered for examination purposes.

This examination consists of the following component(s):

Components that are due with your application will be scored and will count toward your final examination result. Failure to submit these items may result in disqualification or elimination from the examination.

A final score of 70% must be attained to be placed on the eligible list.

Qualifications Assessment for Community Resources Manager is available from the CDCR website at: Community Resources Manager.

In addition to evaluating the applicant's relative knowledge, skill and ability as demonstrated by quality and breadth of education/experience, emphasis in each test component will be on measuring competitively, relative to job demands, each applicant's:

Knowledge of:

1. Principles and methods of administration, organization, and management.
2. The working relationship between a correctional institution and the community to establish and development partnership in support of the Department’s mission.
3. Modern principles and practices in correctional administration and criminology.
4. Modern principles and practices of correctional institutions’ programmatic and rehabilitative needs.
5. Provisions of religious services within the correctional setting to ensure legislative and constitutional compliance.
6. Current theory and practice regarding volunteer outreach, training, supervision, retention, and evaluation.
7. The use of contracted services and staff to support any program needs within an institution setting.
8. Training methods, presentation development, and delivery techniques to provide training and information presentations to staff, volunteers, and community outreach.
9. Principles and techniques of public relations to create effective working relationships with the community.
10. Establishing collaborative partnerships to gain support from internal and external stakeholders.
11. Program evaluation and reporting methodology to determine sustainability of institutional programs.
12. Current practice regarding community organizations, facilities, and services.
13. Board of Parole Hearings processes to support incarcerated persons in appropriate programs.
14. Principles of budget and cost allocations to manage program expenditures.
15. Principles of developing correction action plans to comply with audit deficiencies.
16. Contract management oversight within any level of government contractual agreements to be in compliance with the appropriate laws, rules, and regulations.
17. Impact of current and proposed legislation pertaining to programming for departmental compliance with the current laws, rules, and regulations.
18. Supervisory principles, practices, and techniques to plan, oversee, and direct the work activities of both staff and volunteers.
19. Principles and techniques for effective supervision and training.
20. The supervisor’s role in the EEO/Sexual Harassment Prevention Policy to promote and provide a harassment-free working environment.

Ability to:

1. Manage and lead rehabilitative staff and programs related to religion, community outreach, self-help groups, and volunteers.
2. Establish and maintain cooperative working relations with officials, departmental programs, public agencies, local education agencies, Citizen Advisory Committees, victim service organizations, religious groups, and civic groups.
3. Gather data in order to evaluate programs accurately to determine continued use.
4. Write clearly and concisely in order to communicate effectively.
5. Articulate Department’s mission through presentations to internal and external stakeholders.
6. Develop new programs to enhance rehabilitation and public safety.
7. Conduct staff volunteer training and orientation programs in order to meet operational needs.
8. Manage staff, self-help sponsors, contractors, and volunteers to include supervision, recruitment, interviewing, screening, training and retention to plan and direct the work activities of staff in accordance with applicable memorandums of understanding.
9. Effectively promote equal opportunity in employment and maintain a work environment free of discrimination and harassment in order to create and maintain a fair and equitable work environment.

A Servicewide Open eligible list for the COMMUNITY RESOURCES MANAGER Classification will be established for:

• State of California

The names of successful competitors will be merged onto the eligible list(s) in order of final score regardless of test date. Eligibility expires 12 months after it is established. Applicants must then retake the examination to reestablish eligibility.

Veterans' Preference will be granted for this examination. Veterans' Preference is an assistance program for veterans, veteran widows and widowers, and spouses of 100% disabled veterans who seek employment with the state. Veterans' Preference is also extended to currently serving military members nearing their retirement or separation date.

You are not eligible for Veteran's Preference if you are:

• A veteran who has been dishonorably discharged or released.
• A veteran, widow or widower of a veteran, or spouse of a 100 percent disabled veteran who currently has permanent civil service status. (Permanent civil service status is the status of an employee who is lawfully retained in his/her position after completion of the applicable probationary period. This does not include limited term).

Veterans' Preference is codified in Government Code Sections 18973 – 18979.

Veteran status is verified by the California Department of Human Resources (CalHR). Directions to apply for Veterans' Preference are on the Veterans' Preference Application (Std. Form 1093), which is available at www.CalCareers.ca.gov, and the Department of Veterans Affairs.

Career Credits are not granted for examination(s) administered on an Open basis or a Promotional basis.

CDCR and CCHCS are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities.

CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department.

• Department of Corrections & Rehabilitation
• State of California

Questions regarding this examination should be directed to:

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination and/or Employment Application (STD 678) forms are available at the California Department of Human Resources, local offices of the Employment Development Department, and through your CalCareer Account (www.CalCareers.ca.gov).

If you meet the requirements stated on this examination bulletin, you may take this examination, which is competitive. Possession of the entrance requirements does not assure a place on the eligible list. Your performance in the examination described in this bulletin will be rated against a predetermined job-related rating, and all applicants who pass will be ranked according to their scores.

Department of Corrections & Rehabilitation reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all applicants will be notified.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required.

Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin.

High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways: 1) passing the General Education Development (GED) Test; 2) completion of 12 semester units of college-level work; 3) certification from the State Department of Education, a local school board, or high school authorities that the competitor is considered to have education equivalent to graduation from high school; or 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis.

Accepted applicants must provide proof of identification at each in-person test session. Acceptable identification consists of a photo identification card or two forms of signed identification.