Job Posting: Information Technology Associate

State Air Resources Board

JC-172861
-
Information Technology Associate
INFORMATION TECHNOLOGY ASSOCIATE

$4,013.00 - $7,108.00 per Month

Final Filing Date: 9/25/2019

Job Description and Duties

This is a Permanent Intermittent position and may work at a maximum of 1500 hours per calendar year.

The California Air Resources Board (CARB), referred to as "The Board", is a dynamic and innovative leader in setting and implementing controls to protect and improve air quality for the citizens of California.  The Board's scientific and technical programs rely extensively on web-based information systems.  The mission of the Office of Information Services (OIS) is to leverage effective Information Technology (IT) to achieve CARB's program goals.

The IT Operations and Support Branch (ITOSB) is responsible for the implementation, enhancement, and maintenance of the CARB's office automation computer systems and supporting infrastructure. CARB's network, desktop, telecom and enterprise systems support more than 1,600 end users in Sacramento, El Monte and other remote sites. ITOSB provides Technical Support services of IT assets; IT communications (service desk, email support, telecom); IT Administration (IT acquisitions, IT training, IT asset management , IT Budget, IT HR, IT Directory) to all CARB staff. In addition to these roles, ITOSB works closely with the Systems Development Branch and the Security Operations Center (SOC) to successfully and securely deliver mission-critical business applications and support services to CARB programs and external stakeholders.

Within ITOSB, IT Communications Support Section (ITCSS) provides desktop computers and printers, email/calendaring support, Service desk support, and serves as a resource center support to all CARB staff.  ITCSS also supports all CARB voice, video and data communications services, and manages CARB's network wiring infrastructure.  In addition to these roles, ITCSS is responsible for providing support for Central Communications, Mobile Computing, and Enterprise Services.  

 

INFORMATION TECHNOLOGY DOMAINS:

___ Business Technology Management

___ Information Security Engineering

___ IT Project Management

___ Software Engineering

_X_ Client Services

_X_ System Engineering

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
JC-172861
Position #(s):
673-860-1401-910
Working Title:
Information Technology Associate
Classification:
INFORMATION TECHNOLOGY ASSOCIATE
$4,013.00 - $7,108.00
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent Intermittent - 1500 Hours

Department Information

The California Air Resources Board (CARB) is charged with protecting the public from the harmful effects of air pollution and developing programs and actions to fight climate change. From requirements for clean cars and fuels to adopting innovative solutions to reduce greenhouse gas emissions, California has pioneered a range of innovative approaches that have set the standard for effective air and climate programs for the nation, and the world.

CARB values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive.  CARB believes the diversity of our employees collectively make up one of the world’s most respected environmental organizations.  Join CARB and help us improve the lives of all Californians.

Department Website: http://www.arb.ca.gov

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/25/2019

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Air Resources Board
Attn: Elizabeth Vargas
1001 I Street, 20th Floor
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Elizabeth Vargas
1001 I Street, 20th Floor
Sacramento, CA 95814
08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    Answer the following questions in cohesive paragraphs regarding your relevant work experience pertaining to this position.  The responding paragraph must specifically address the questions listed below, be numbered in the same order as listed, be no more than two pages in length, and no less than 10-point font.

    1)   How do you define Customer Service and how do you relate it to IT Service Desk support?  

    2)   What are the three most important factors when describing teamwork?

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Desirable qualifications include: 1) writing and documentation skills; 2) an in-depth understanding of how computing systems operate internally; 3) excellence in customer service; 4) an understanding of computer hardware components, drives, boards, memory, motherboard, etc., and software up to and including the operating system; 5) a positive and professional attitude; 6) organizational skills; and 7) the ability to manage time effectively and work independently.  Highly desirable qualifications include: 1) experience working with ticketing systems and application data handling; 2) an understanding of network and data communications, including interoperability of different computer systems; and 3) an ongoing desire to learn.

Recommended:  Resume, and copy of Transcripts or Degree

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.arb.ca.gov
Human Resources Contact:
Elizabeth Vargas
(916) 440-8273
Elizabeth.vargas@arb.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Beverly Bueno
(916) 323-7053
EEOP@arb.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information on Who May Apply

For this vacancy, CARB will not consider Training and Development assignments.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off