Job Posting: Communications and Content Strategy Manager

State Teachers' Retirement System

JC-372303
-
Communications and Content Strategy Manager
STAFF SERVICES MANAGER III

$8,759.00 - $9,945.00 per Month

Final Filing Date: 6/7/2023

Job Description and Duties

The CalSTRS Communications Division is seeking a highly motivated individual to work as a Staff Services Manager III, (Managerial), on the Communications and Content Strategy Team.

The Communications Division provides strategic communications, targeted messaging and CalSTRS benefits information through a variety of delivery channels focused on creating increased awareness among members, employers, employees, and various other stakeholders. Communications offers the following services to create clear, engaging communications: digital signage, webinars, writing and editing, graphic design, internal and external communications, media/press relations, external relations, publications, building signage, email newsletters, television/video services and broadcast, social media, and website content. Communications also regularly assesses the reputation and organizational risk environment pertaining to issues where CalSTRS has potential exposure to develop effective mitigation strategies and action plans.

Under general direction of the Director of Communications (CEA B), the Staff Services Manager lll (SSM lll) operates as the Communications and Content Strategy Manager and supports the development of strategic system-wide communications plans for CalSTRS. The SSM III is responsible for implementing and reporting on external communications and marketing strategies to support CalSTRS’ mission and communicate effectively with members, stakeholders, the investment industry, and the public. The incumbent oversees external communications across multiple channels including web and digital content, social media, photography, video and live streaming, print and digital publications, and written content for publication and speaking engagements.


The ideal candidate will possess the following skills: 

  • Experience developing or leading strategic communications plans or projects using an integrated approach with multiple tactics across multiple channels.
  • Experience in graphic design and/or video production or leading and reviewing the work of graphic designers and/or video producers.
  • Experience in writing for public relations, marketing or communications programs, or experience leading and reviewing the work of writers.
  • Knowledge of best practices for web and other digital communications, including accessibility standards.
  • Knowledge of best practices in government or financial communications or public relations.
  • Exhibits professional demeanor, and the ability to establish and maintain cooperative relations.
  • Ability to create a clear vision, set goals and expectations, and motivate at all levels.


Telework Information: We offer a hybrid approach including in-office and remote work solutions with staff working on-site at our Headquarters in West Sacramento 3 days per week.


Does this opportunity seem right for you? If so, see the Application Instructions section below and apply now.

You will find additional information about the job in the Duty Statement.

Working Conditions

All staff of CalSTRS are employees of the State of California and subject to California employment taxes and withholdings. Upon appointment, staff are required to provide a current California address to CalSTRS Human Resources to be used as a remote work location.

 

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.

 

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-372303
Position #(s):
815-820-4802-001
Working Title:
Communications and Content Strategy Manager
Classification:
STAFF SERVICES MANAGER III
$8,759.00 - $9,945.00
# of Positions:
1
Work Location:
Yolo County
Job Type:
Permanent, Full Time

Department Information

The California State Teachers' Retirement System (CalSTRS) is the largest educator-only pension fund in the world. CalSTRS proudly provides retirement, disability and survivor benefits to California’s 949,000 public school educators and their families.

We encourage you to join our world-class financial services institution and state agency. Our headquarters and member service centers located across the state feature sustainable construction, plenty of natural lighting and functionally-designed work spaces. At our LEED Platinum headquarters in West Sacramento, enjoy the full service cafe, free onsite fitness center, bicycle library and walks along the Sacramento River. In addition to state-of-the-art amenities, we offer thriving wellness and sustainability programs, an award-winning employee recognition program, and ongoing learning and development opportunities.

Learn more about CalSTRS culture on LinkedIn

Special Requirements

Statement of Qualifications

Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to an on-site interview. When completing the SOQ, please include all relevant experience, education, and training, as applicable, and explain all answers thoroughly.

1. Describe how your education, experience, and background have prepared you to perform the job duties of this position.

2. Describe your experience managing or planning and implementing a multi-disciplinary communication or marketing program with a team of professionals.

3. Describe your experience in proactively developing and implementing strategic communications plans, measuring their success, and continually adapting them to align with your organization’s actions and priorities.

Exam

This position requires a current Staff Services Manager III Exam. If you need to take the exam or if your score has expired, click here to gain list eligibility.

Background Investigation

Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

CalSTRS Disclosure Requirements 

This position may be subject to disclosure and disqualification requirements concerning economic conflict of interest in government work, including the Conflict of Interest Code that applies to CalSTRS team members and the Political Reform Act, which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a Statement of Economic Interest (Form 700).

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/7/2023

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Teachers' Retirement System
Attn: Recruitment
P.O. Box 15275, MS 31
Sacramento, CA 95851-0275

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

State Teachers' Retirement System
CalSTRS, Attn: Recruitment
100 Waterfront Place
West Sacramento, CA 95605
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - A Statement of Qualifications is required. Please see the Special Requirements section of the job posting for detailed instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

CalSTRS offers a competitive pay schedule and a work-life-balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit and conditions of employment. Some benefits include:

  • Alternative work schedules
  • Flexible work hours
  • Remote work options
  • Medical benefits, including health, dental and vision insurance
  • Paid holidays and a defined benefit retirement program
  • More than four weeks of vacation/sick leave for leaders
  • More than three weeks of vacation/sick leave for staff
  • Health insurance in retirement
  • Employee Assistance Program
  • Loan forgiveness under the federal Public Service Loan Forgiveness Program

For the latest information on the benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Recruitment
(916) 414-4990
Recruitment@calstrs.com

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 414-4933
EEOMailbox@calstrs.com
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Instructions

  • Electronic applications through your CalCareer account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail or drop off a hard copy of your application packet. Please provide the following information on your application: 815-820-4802-001, RPA: 6364, JC-372303
  • If education is being used to meet the minimum qualifications, please submit a copy of your transcripts/degree.

  • Training and development (T&D) assignments may be considered for this position. If you are applying as a T&D, please indicate this in the eligibility section of your application.

  • Candidate may be selected by application packet review only.
  • Multiple positions may be filled from this recruitment.

Additional Salary Information

All civil service positions have salary ranges with minimum and maximum pay rates. Typically, employees who are new to civil service are appointed at the minimum rate of the salary range for the position. Special provisions for appointments above the minimum exist to meet special recruitment needs and to accommodate employees who transfer into a position from another civil service position and are already receiving salaries above the minimum.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job