Job Posting: Assistant Director of Crisis Communications & Media Relations

California Governor's Office of Emergency Services

JC-425948
-
Assistant Director of Crisis Communications & Media Relations
C. E. A.

$9,755.00 - $11,807.00 per Month

Final Filing Date: 5/8/2024

Job Description and Duties

Cal OES is a dynamic and fast-paced organization with a problem-solving mentality. The department takes pride in being innovative, agile and taking bold action to advance our mission of protecting Californians from hazards of all types. The office of Crisis Communications and Media relations is seeking a leader and experienced communicator with media relations expertise, a passion for team and state development, commitment to equity and the organizational skills to help drive the team forward.

The Public Information and Media Relations Division holds a high-level responsibility for the security and integrity of publicly displayed information about disasters. Under the direction of the Deputy Director of Crisis Communications & Media Relations, the Assistant Director, CEA will plan, organize, and direct the day-to-day communications and media relations efforts on behalf of the Governor’s Office of Emergency Services (Cal OES).  The incumbent supervises personnel and advises Cal OES management and executive staff on the public relations implication of the department activities.

If you would like to join this dynamic team and help California stand ready to respond and recover from the next major emergency, please submit your application package.

This bulletin has been extended to 5/08/2024.

You will find additional information about the job in the Duty Statement.

Working Conditions

  • DMV Pull Program - Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver’s License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
  • Conflict of Interest - This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.
  • All hires may be subject to a criminal background check.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

    Additional Documents

    Position Details

    Job Code #:
    JC-425948
    Position #(s):
    163-119-7500-001
    Working Title:
    Assistant Director of Crisis Communications & Media Relations
    Classification:
    C. E. A.
    $9,755.00 - $11,807.00 A
    # of Positions:
    1
    Work Location:
    Sacramento County
    Telework:
    In Office
    Job Type:
    Career Executive Assignment - Non Tenured, Full Time

    Department Information

    The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

    Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.

    In the event of an emergency:
    As an employee, you may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

    More information may be found here: Our Cal OES Crisis Communication Team | Cal OES News

    Department Website: http://www.caloes.ca.gov

    Special Requirements

    The Standard State Application (STD 678) including the employment history section must be completed. Please do not note "see attached resume" in the duties performed section. Applicants who fail to follow the Statement of Qualifications guidelines and provide the required application package documents will be eliminated from this examination process.  

    When preparing your Statement of Qualifications, you are required to follow these guidelines:
    • Responses to the Statement of Qualifications statements must be addressed and numbered in the same order as is listed on the bulletin. Individual responses must be provided.
    • Information provided must be complete and presented in a clear and concise manner.
    • The Statement of Qualifications must be typed, single spaced, with an Arial font size no smaller than 11 pt.
    • Responses must be limited to three (3) single sided pages.
    • One-inch margins must be used.
    • Specific examples must be provided.
    Note: Resumes do not take the place of the Statement of Qualifications.

    Statement of Qualifications
    In addition to the Standard State Applications (STD. 678) and resume, all interested applicants are required to submit a Statement of Qualifications. The Statement of Qualifications serves as documentation of each candidate's ability to present information clearly and concisely in writing. The Statement of Qualifications should describe a narrative of your knowkedge and experience relevant to each of the factors listed below; examples must be provided to justify the experience described. You must provide individual responses, numbered and in the following order:

    1.) Describe leadership skills and experience you have developed at a senior management level that have prepared you to supervise a large, multi-skillset communications team.

    2.) Describe your experience developing and supervising the implementation of communications strategies and/or campaigns to promote public awareness amongst diverse audiences, including social media and website communication strategies.

    3.) Describe your crisis communication experience, including your experience serving as an organizational spokesperson and point-of-contact for news media.

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 5/8/2024

    Who May Apply

    Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    California Governor's Office of Emergency Services
    Attn: CEA Examinations - Erica Cardenas
    Human Resources Examinations
    10370 Peter A McCuen Boulevard
    Mather, CA 95655

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    California Governor's Office of Emergency Services
    CEA Examinations - Erica Cardenas
    Human Resources Examinations
    10370 Peter A McCuen Boulevard
    Mather, CA 95655
    This excludes weekends and holidays.
    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is required and must be included.
    • Statement of Qualifications - Please refer to the Special Requirements section of this bulletin for the filing instructions and the Statement of Qualificaitons questions. Applications submitted without the Statement of Qualifications will not be considered.
    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Examination Qualification Requirements

    All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

    Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

    Minimum Qualifications

    CEA examinations are open to all applicants who possess the knowledge and abilities, and any other requirements as descried in the examination bulletin. Eligibility to take a CEA examination does not require current permanent status in civil service.

    General Qualifications

    State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

    Knowledge and Abilities

    Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

    (1) Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department's or agency's Equal Employment Opportunity Program Objectives; and a manager's role in the Equal Employment Opportunity Program.

    (2) Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department's or agency's Equal Employment Opportunity objectives.

    These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

    CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

    CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

    CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
    • Model leadership competencies such as integrity, reliability, flexibility, adaptability, empowerment, and encouragement of others to act.
    • Excellent written and verbal communication and negotiation skills, with the ability to maintain open, honest, consistent, confident, and professional communication always.
    • Ability to positively drive change management.
    • Foster and develop a culture that supports diversity, equity, and inclusion.
    • Ability to collaborate effectively with internal and external staff, stakeholders, and clients.
    • Comfortable making public presentations and establishing a level of credibility and trust with those being addressed.
    • Ability to be flexible, adaptable, and to thrive in a high volume, demanding environment with multiple priorities.
    • Outstanding organizational skills with attention to detail while still maintaining a big picture perspective.
    • Exceptional interpersonal skills; able to establish and earn the trust of those they are working with.
    • Collaborative approach; a team player who proactively connects with internal and external stakeholders.
    • Flexible and adaptable; works well in a high volume, demanding environment with multiple priorities.
    • Action oriented and results driven; able to get things done working with others.

    Examination Information

    The examination process will consist of a Standard State Application (form STD 678), Resume, and Statement of Qualifications evaluation. The Statement of Qualifications will be used to evaluate your experience and may also serve as documentation of each candidate's ability to present information clearly and concisely in writing since this is a critical factor to successful job performance. The Application, Resume, and Statement of Qualifications may be the only basis for your final score and rank on the eligible list. The most qualified candidates may be scheduled for an interview as part of the examination process if it is deemed necessary in order to make a decision.

    If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

    A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

    The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

    Hiring interviews for the Job may be conducted with the most qualified candidates.

    The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

    Special Testing Arrangements

    If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.

    Benefits

    Benefit information can be found on the CalHR website and the CalPERS website.

    Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:
    • Free Parking
    • On-site Gym and Locker room
    • Electric Carport
    • Excellent CalPERS state pension plan
    • 401(k) and 457(b) Plans
    • Flexible Schedules
    • Generous paid time off
    • Health, dental & vision insurance for the employee or the employee's family
    • Investment in careers development
    • Located near many local eateries, financial institutions, and the Light Rail Station and Mather Sports Facility Complex.

    Contact Information

    The Human Resources Contact is available to answer questions regarding the position or application process.

    Department Website: http://www.caloes.ca.gov
    Human Resources Contact:
    Erica Cardenas
    (916) 845-8329
    Examinations@caloes.ca.gov

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    EEO Officer
    (916) 845-8527
    EEO@CalOES.ca.gov
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    Application Methods:
    Electronic (Using your CalCareer Account)
    By Mail
    Drop-off
    Print Job