Job Posting: Business Services Technician

Department of Financial Protection and Innovation

JC-429145
-
Business Services Technician
OFFICE TECHNICIAN (GENERAL)

$3,543.00 - $4,573.00 per Month

Final Filing Date: 5/10/2024

Job Description and Duties

The Department of Financial Protection and Innovation (DFPI) is recruiting for one permanent, part-time Office Technician (General) in the Business Operations Office (BOO) within the General Services Unit (GSU). This position will be responsible for the day-to-day mail room operations; including but not limited to receiving incoming mail, operating mail equipment, and coordinating with external vendors for equipment maintenance and repairs.

The position is located in the San Diego office and may require the incumbent to be in the office five days a week. If you possess strong customer service skills and have a passion to help people, then this position may be for you.

You will find additional information about the job in the Duty Statement.

Working Conditions

San Diego Location:

The San Diego office is located in the heart of Mission Valley, within walking distance to many shops and restaurants.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
JC-429145
Position #(s):
410-114-1138-XXX
Working Title:
Business Services Technician
Classification:
OFFICE TECHNICIAN (GENERAL)
$3,543.00 - $4,573.00
# of Positions:
1
Work Location:
San Diego County
Telework:
In Office
Job Type:
Permanent, Part Time - 1/2 Time

Department Information

The Department of Financial Protection and Innovation (DFPI) protects consumers and oversees financial service providers and products. The DFPI supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DFPI licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. The DFPI offers benefit packages, competitive salary, a robust training program and opportunities for advancement.  
Department Website: https://dfpi.ca.gov/

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/10/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Financial Protection and Innovation
Attn: Sue Yslas
Human Resources Office
2101 Arena Blvd.
Sacramento, CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Financial Protection and Innovation
Sue Yslas
Human Resources Office
2101 Arena Blvd.
Sacramento, CA 95834
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Supplemental Application - SEE SUPPLEMENTAL QUESTION
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Six months of experience with mail-room operations.
  • Six months of experience creating inventory systems, receiving purchases, and    coordinating with external vendors for equipment maintenance and repairs. 
  • Six months of experience in a customer service working environment.
  • Experience with handling multiple changing priories in a fast-paced environment
  • Experience or familiarity with FI$CAL.
  • Experience or familiarity with Microsoft Suite such as Word, Excel, and Outlook.
  • Strong interpersonal skills.
  • Dependable with good attendance.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://dfpi.ca.gov/
Human Resources Contact:
Sue Yslas
(916) 776-7246
Sue.Yslas@dfpi.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Angelina Endsley
(916) 576-4938
eeo@dfpi.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

SUPPLEMENTAL QUESTION

  • Describe your experience in the mailroom.

Application packages received without completing the (Supplemental Question), may not be considered. Resumes, and cover letters, do not take the place of the Supplemental Question.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off