Job Posting: Program Support Analyst

Department of Public Health

JC-429624
-
Program Support Analyst
STAFF SERVICES ANALYST

$3,640.00 - $5,916.00 per Month

Final Filing Date: 5/20/2024

Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by maintaining a proactive culture of quality improvement and leveraging data and technology to enhance services such as efficiencies in recruitments, contracting, and staff/manager support, ultimately improving the quality and timeliness of program delivery.

 

Under supervision, the Staff Services Analyst (SSA) performs a variety of complex administrative, technical, project management, and contract support duties. Strong analytical skills and organization are expected when performing duties and during meetings, webinars, and hybrid meeting equipment scheduling, assisting with formatting publications and related communications, and tracking and supporting drills to ensure accurate and timely completion.

 

The incumbent maintains confidentiality and has strong attention to detail while performing duties, as the responsibilities include work that is time-sensitive and confidential. The incumbent works under the supervision of the Public Health Medical Officer III, Chief of the Maternal Infant Health Branch.



The attached duty statement indicates whether this position is eligible for telework. All employees who telework are required to be California residents in accordance with Government Code 14200, and may be required to report to a CDPH office, when needed. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/CDPHRecruitment

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-429624
Position #(s):
580-520-5157-909
Working Title:
Program Support Analyst
Classification:
STAFF SERVICES ANALYST
$3,640.00 - $4,561.00 A
$3,941.00 - $4,933.00 B
$4,726.00 - $5,916.00 C
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by maintaining a proactive culture of quality improvement and leveraging data and technology to enhance services.

Are you looking to join an exciting, dedicated team of professionals who work to improve the health and well-being of women, infants, children, and adolescents in California? To accomplish its mission, the Maternal, Child, and Adolescent Health Division (MCAH) maintains various partnerships, contracts, and agreements with state, federal, and local agencies in both public and private sectors. MCAH hosts an array of programs and initiatives to serve the state's diverse populations, providing important resources, information, and data about the health and well-being of infants, children, adolescents, and families as well as reproductive health, pregnancy, birth outcomes, and more. Most programs and initiatives within MCAH are funded by the 1935 Social Security Act's Title V Block Grant or state funds.

Per Cal. Code Regs., tit. 2, § 599.673 – New-to-state candidates will be hired at the minimum salary of the classification (or the minimum of the lowest alternate range when applicable).

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (429624) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

 

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/20/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Public Health
Attn: Classification & Certification Unit
P.O. Box 997378
MS 1700-1702
Sacramento, CA 95899-7378

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Public Health
Classification & Certification Unit
1615 Capitol Avenue Suite 73.430
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -

    Please see Statement of Qualifications instructions below at end of posting.  Applications received without an SOQ may be rejected.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Ability to work both independently and with others.
  • Ability to communicate effectively with all levels of staff.
  • Ability to think strategically, develop and evaluate alternatives, analyze data, report, and present ideas/information effectively.
  • Excellent attendance and dependability.
  • Experience in identifying or inspiring innovative approaches.
  • Experience interpreting laws and regulations to develop internal policies and procedures. Ability to interpret federal, state, and departmental guidelines and administrative manuals.
  • Demonstrated ability to develop high-level writings, reports, proposals, issues memos, analyses, policies, and other work products.
  • Ability to organize and prioritize multiple assignments and meet deadlines.
  • Ability to work effectively under pressure and execute sound judgement.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Human Resources Division
(916) 445-0983
apply@cdph.ca.gov
Hiring Unit Contact:
MCAH Personnel Liasion
(916) 650-0300
MCAHPersonnelLiasion@cdph.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 445-0938
CivilRights@Cdph.CA.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

Statement of Qualifications (SOQ): Applicants must provide a separate response to each statement below. Each response is limited to one (1) page. Responses must be numbered, and the document must have 1-inch margins and be typed in 12-point Arial font. Applications that do not include an SOQ will not be considered.

• Explain how your education and/or experience makes you qualified for this position.

• Describe your experience coordinating and facilitating complex work projects. Include your experience working with external and internal partners.

• Describe your experience interpreting state-wide/departmental policies, laws, and regulations, completing State forms/processes (e.g., travel, procurement, recruitments) and developing internal policies, proposals, business processes and tracking systems.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job