In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Excellent written and oral communication skills
• Strong analytical skills and experience resolving complex problems or issues
• Ability to develop and maintain excellent customer service
• Excellent IT Project Management
• Excellent staff management skills
• Ability to communicate diplomatically and effectively, both orally and in writing
• Ability to coach and mentor staff
• Experience working in a team-oriented, collaborative environment
• California Department of Technology Statewide Information Management Manual (SIMM) policies
• California Department of General Services State Administration Manual (SAM)
• Strong knowledge of the various cloud computing technology platforms (e.g., Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS)
• Strong knowledge of Network and Network Security troubleshooting, techniques, and concepts
• Strong knowledge of LAN/WAN technology protocols and processes (e.g., DNS, DHCP, and TCP/IP)