Job Posting: Policy Analyst

Department of Social Services

Policy Analyst

$5,684.00 - $7,114.00 per Month

Final Filing Date: 6/17/2024

Job Description and Duties

This is a 12-month Limited-Term position and may be extended to a maximum of 24-months and/or may become permanent based on operational needs.

Under the direction of the Staff Services Manager I (SSM I), Associate Governmental Program Analyst (AGPA) / Staff Services Analysts (SSA), performs complex analytical activities to support the mission of the Program Policy and Quality Assurance Branch.

The Analyst will provide policy expertise and support to one or more of the Housing and Homelessness programs within the Housing and Homelessness Division. These housing and homelessness mitigation programs are integrated social service programs such as cash and food assistance, disability benefits, and protective and supportive services. The responsibilities of the Analyst also include administrative duties and other internal Branch support. The Analyst will apply skills and expertise to policy development, implementation, quantitative and qualitative data analysis, and stakeholder engagement, and will work closely and cooperatively with others and in teams.

Benefits: The state offers comprehensive benefits including health, dental, vision, long­ term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details. 

Need help understanding the examination and hiring process? Do you have a question about CDSS? We’d love to hear from you! Please contact us at Please include the job classification and job control number in the subject line.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position may be eligible for Hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Social Services policies.  Headquarter location will be designated based on the selected candidate's primary residence location, and/or the closest CDSS location. 

This position can be filled in the following locations:


Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Policy Analyst
$5,684.00 - $7,114.00 A
$3,640.00 - $4,561.00 A
$3,941.00 - $4,933.00 B
$4,726.00 - $5,916.00 C
# of Positions:
Work Location:
United States
Job Type:
12 Month Limited Term - Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals?  Do you set high standards for yourself and enjoy a collaborative and challenging work environment?  The California Department of Social Services (CDSS) serves, aids, and protects needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility, and foster independence.  CDSS employees are our most important resource in serving California’s needy and vulnerable children and families.

The vision of the California Department of Social Services, Housing and Homelessness Division is to empower communities to end homelessness and promote housing stability for all Californians. The Division currently oversees seven Housing and Homelessness programs serving children and families, older adults, and adults with disabilities.

Our mission is to work with stakeholders to:

• Integrate social services with housing support services
• Share best practices and creative solutions
• Increase access to benefits and client-centered services
• Ensure any instance of homelessness is rare, brief, and non-recurring.

CDSS Culture

CDSS’ goal is to foster a culture that values diversity, equity, and inclusion within our department, that actively invites the contribution and participation of all people and is representative of the varied identities and different perspectives in California. In our role as public administrators, our charge is to ensure that our programs and our workplaces provide all Californians the opportunity to thrive.

Special Requirements

The Statement of Qualifications (SOQ) must be submitted along with the Application/Standard Form (STD) 678 in CalCareers. Application packages received without specific responses to the supplemental questionnaire will not be considered.

In not more than two double-spaced pages, 12-point, Arial font, please address the following:

Describe your interest in working for the Housing and Homelessness Division. Please describe how your experience and education qualify you for this position. Additionally, please include relevant experience interpreting policy or regulations, and any experience you possess working with families receiving public assistance benefits.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the recruitment process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are considered limited term, 12 months, and may be extended up to 24 months or become permanent.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/17/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services
Attn: Pool Hire Unit - MS 8-15-58 JC-435847
P.O.Box 944243
Sacramento, CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services
Pool Hire Unit - MS 8-15-58 JC-435847
744 P Street, MS 8-15-58
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    (SOQ) is required: Please see the Special Requirements section for SOQ instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Dedication to the mission of the Housing and Homelessness Division
• Commitment to advancing racial, economic, and LGBTQ equity and understanding of the drivers of inequity in the State of California
• Critical thinking and analysis skills
• Excellent written and verbal communications with diverse groups
• Demonstrated ability to review and interpret data, regulations, legislation, or other technical documents
• Demonstrated ability to work independently and in collaboration with others
• Attention to detail and high quality of work
• Positive, “no task too large or small” attitude and approach to work, and a willingness to learn and grow
• Experience in one or more areas of social services and/or housing services (e.g. child welfare, adult protective services, housing programs), including direct service experience
• Experience developing written policies and procedures, such as regulations and official program guidance
• Experience conducting quantitative data management and analysis using Excel, Tableau, and/or other data
analysis platforms
• Background in grant-making and grantee support
• Background in legislative analysis and the budget development processes

Note: We do not expect applicants to bring all of these areas of expertise and encourage a diverse pool of applicants with multiple skillsets and interests to apply.


There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.




• Public transit (mass transit) passes.

o 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).

o 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.

• Vanpool drivers and riders

o 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Click here to view all the attractive benefits available to state employees!

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Nicole Johnson
(916) 247-4721

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 657-2326
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

Those interested in obtaining employment with the California Department of Social Services must apply and compete through the State recruitment process. Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions.

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:

CalCareers Exam/Assessment Search

If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. For questions regarding the examination process and/or career opportunities with the California Department of Social Services, please contact the Examination Unit at

Applicant Survey

Please let us know how you learned about this career opportunity by taking the brief survey that follows:  Recruitment Survey

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail