Job Posting: Managing Director of Operations at Exposition Park

CA Science Center

JC-445303
-
Managing Director of Operations at Exposition Park
STAFF SERVICES MANAGER II (SUPERVISORY)

$7,643.00 - $9,496.00 per Month

Final Filing Date: Until Filled

Job Description and Duties

This position is advertised by the California Science Center on behalf of the Office of Exposition Park Management; two distinct State Departments.


Applications will be reviewed on a rolling basis through September 9, 2024 or until filled.
Please read the job bulletin thoroughly to understand application submission requirements.

Exposition Park seeks a Managing Director of Operations (MDO) who will manage and direct the day-to-day operations of Exposition Park. The MDO will work closely with Office of Exposition Park Management (OEPM) leadership to strategize and develop long-term plans that usher in new levels of productivity, efficiency, and success for Exposition Park. The MDO will lead and oversee analysis, negotiations, budgeting, purchasing, and implementing efficient workflows to maximize Exposition Park's productivity and performance. Representing OEPM with internal and external partners, the MDO will serve as a primary resource and support to staff overseeing administration, operations, business and public affairs, and finance.

Success within this role is contingent on an individual’s ability toward:

Collaboration with leadership and managers in the development of performance goals and long-term operational plans; maximization of efficiency and productivity through extensive process analysis and interdepartmental collaboration; the setting of strategic goals for operational efficiency and increased productivity all whilst working with project managers in the development of financial and budgetary plans and analyzing current operational processes and performance and recommending solutions for improvement where necessary.

The MDO has overall responsibility for assigned operational oversight, staff and programs to ensure efficient coordination, management of workflow, and efficient implementation of Park services.

In summary, Exposition Park seeks an individual who can effectively manage day-to-day operations, support strategic planning and project management and ensure compliance with all relevant policies and regulations, ultimately driving productivity and success for the Office of Exposition Park Management.

Support Exposition Park’s efforts to welcome millions every year as one of Southern California’s most popular destinations. Recognized for its iconic landmarks, world-class museums, sports, entertainment, science and technology, culture, art and history, Exposition Park is a gem in the heart of Los Angeles.  Exposition Park is undergoing an incredible chapter of transformation in its journey toward becoming a premier world destination and host of the LA28 Olympic and Paralympic Games. Join our team to share your passion for the work of Exposition Park and help shape Exposition Park for generations to come.

 

For more information, visit https://expositionpark.ca.gov/

 


You will find additional information about the job in the Duty Statement.

Working Conditions

PLEASE REFER TO DUTY STATEMENT IN THE WORK ENVIRONMENT SECTION.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-445303
Position #(s):
314-601-4801-001
Working Title:
Managing Director of Operations at Exposition Park
Classification:
STAFF SERVICES MANAGER II (SUPERVISORY)
$7,643.00 - $9,496.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Los Angeles County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
9am - 6pm, may vary
Work Week:
Monday - Friday (Weekends as needed)

Department Information

The Office of Exposition Park Management (OEPM) is a state department within the California Natural Resources Agency, under the direction of a General Manager, appointed by the Governor. Exposition Park is a 160-acre state property in the heart of Los Angeles, south of downtown. The Park serves millions of visitors annually and is home to a collection of world-class museums, educational and sport facilities, and entertainment venues and open space publicly accessible to over half a million individuals who live within a three-mile radius, and to the millions of residents in the greater Los Angeles area.

The Office of Exposition Park Management's (OEPM) Mission is to provide long-term executive leadership in the development and implementation of park usage policy and day-to-day management, operation, and promotion of Exposition Park for its tenants and the public. In addition to their park-wide supervisory and administrative role, OEPM is supported by three branches: Department of Public Safety; Business and Public Affairs; and Administration and Operations, including fiscal operations.

Special Requirements

The selected candidate will be required to submit to pre-employment hiring clearances which include the following: Department of Justice Livescan fingerprint and medical testing for tuberculosis, within three business days of receipt of a conditional offer of employment.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

CA Science Center
Attn: State Human Resources
700 Exposition Park Drive
Los Angeles, CA 90037

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

CA Science Center
State Human Resources
700 Exposition Park Drive
Los Angeles, CA 90037
Loading Dock mail attendant in sealed envelope labeled: CONFIDENTIAL/STATE HR
08:00 AM - 03:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other - Cover letter
  • Statement of Qualifications -
    This position requires a Statement of Qualifications (SOQ). Applications submitted without an SOQ or an SOQ that does not answer the items/questions, and/or does not follow formatting instructions will be considered not interested in this position and will be eliminated from the selection process. Resumes and cover letters do not take the place of the SOQ.

    All relevant work experience, skills sets, and professional qualifications must be listed on STD. 678. Applications will be screened based on the information provided on the STD. 678 and not on your resume or SOQ. Failure to include required information on the STD. 678 may result in elimination from the recruitment process.

    The Statement of Qualifications (SOQ) is a screening tool and will be scored based on the applicants ability to follow instructions and writing ability.

    Please see the Statement of Qualifications section for instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • 10+ years of relevant experience in operations, project implementation, business affairs, or management, operations, administration, finance, development or equivalent.
  • Minimum 5 years of supervisory experience, managing a team of full-time staff.
  • BA/BS degree or a combination of education and minimum of 10 years experience.
  • Proven experience developing and implementing initiatives, operations, or projects.
  • Superior verbal and written communication skills in English, and ability to communicate complex ideas in concise, accessible language; proficiency in Spanish is a strong asset.
  • Strong presentation skills and experience drafting and proofing materials, reports, data, etc.
  • Competency with Microsoft Excel, Powerpoint, Outlook; proficiency in business management tools and software (e.g., SAP, ERP, CRM) preferred with a willingness to learn new technologies as required.
  • Strong working knowledge of data analysis and performance metrics.
  • Experience with project management, including managing multiple stakeholders, consultants, vendors, and project-based teams from concept to execution.
  • Detail-oriented, highly organized with a demonstrated ability to work both independently and in collaborative settings to manage multiple tasks efficiently and create efficient processes.
  • Proven ability to plan and manage operational processes for maximum efficiency and productivity.
  • Experience supervising, hiring, training, mentoring, and guiding team members, partners, and community members with care and excellence.
  • Ability to work and make strategic decisions independently, with limited information.
  • Superior knowledge of multiple operational functions and principles, including finance, public engagement, operational management, and supervisory responsibilities.
  • Strong working knowledge of governmental regulations, laws, legal guidelines and budgeting and operational processes; preference for state government experience.
  • Superior negotiation skills for both internal and external purposes.
  • Ability to successfully engage, negotiate, and manage relationships with the public, staff, management, external stakeholders, and other government agency representatives.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Free parking is available to employees. The building is within close distance to public transportation, including the Metro Expo Line and a variety of restaurants.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Maria Hernandez
(213) 744-7533
HR@californiasciencecenter.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Julia Lugo
(213) 744-7477
jlugo@californiasciencecenter.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

ELIGIBILITY AND ADDITIONAL INFORMATION

To be considered for the job vacancy you MUST satisfy one of the following requirements:

List Eligibility – Successfully complete the civil service exam for the classification (see Examination Information section below).

Transfer Eligibility – Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).

Reinstatement Eligibility – Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).

STATE CLASSIFICATION EXAM INFORMATION: To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers, copy or click on the following link: 

Staff Services Manager II Exam EX-2193

MINIMUM QUALIFICATIONS will be verified based on the information listed on the State application* prior to being scheduled for an interview. Please refer to Minimum Qualifications in the class specifications.

EDUCATION INFORMATION: If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Foreign Degrees: Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline. Foreign education credential evaluation services can be found at https://www.naces.org.

*Applications with "SEE RESUME" or "SEE ATTACHED" will not be considered. 

Statement of Qualifications

Please submit resume and cover letter outlining your experience in operations, project implementation, business affairs, or management, operations, administration, finance, development or equivalent. Please include any knowledge, skills and abilities you possess related to the desirable qualifications listed in this advertisement.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job