Job Posting: State Operations Center Director

California Governor's Office of Emergency Services

JC-449899
-
State Operations Center Director
PROGRAM MANAGER III, OFFICE OF EMERGENCY SERVICES

$10,683.00 - $12,125.00 per Month

Final Filing Date: 10/16/2024

Job Description and Duties

If you desire a rewarding and challenging position in public safety where you can make a difference by using your experience and abilities in management and leadership then this is the position for you.  The California Governor’s Office of Emergency Services encourages you to apply as a candidate for our vacant State Operations Center (SOC) Director.

As the SOC Director this position carries out a variety of managerial and leadership duties over the permanent SOC Incident Support Teams and other teams and staff that rotate in/out of the SOC - all of which are utilized to respond to emergencies and disasters supporting California. This position directs the administration of emergency services programs of multiple sections and areas responsible for planning, preparedness, response, and recovery operations.

In this position you will have the opportunity to help develop and implement strategy and tactics to achieve the incident objectives, coordinating with state and federal agencies, local and non-profit partners and provide guidance and support to other state agencies in response efforts.  

There are many benefits that come with this position such as on-the-job training towards becoming a certified emergency management professional.  You will be asked to encourage and counsel staff in their professional development, training and upward mobility.  

When you join Cal OES, you join a family of professionals that function as a team. You will build trust and camaraderie with your co-workers and executive leadres as together you respond to emergencies and challenging situations. Cal OES provides employees with a variety of career choices and opportunities. We hope that you will consider a rewarding and challenging career with us!

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is in the Response Operations in Mather. 

DMV Pull Program
Participation in the DMV Pull Program is required. The position(s) require(s) a valid Driver’s License (DL). You must answer the questions addressing your DL on your application. Ensure you provide your DL number, class, expiration date, and any endorsements and/or restrictions.

Conflict of Interest
This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-449899
Position #(s):
163-370-6317-001
Working Title:
State Operations Center Director
Classification:
PROGRAM MANAGER III, OFFICE OF EMERGENCY SERVICES
$10,683.00 - $12,125.00 This position is eligible to receive a pay differential equivalent to 5% of their monthly base pay.
# of Positions:
1
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Permanent, Full Time

Department Information

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

Cal OES is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.

Headquarter Response Operations manages the systems, alerts, training, products, documentation and support for the State Operation Center (SOC). Our goal is to ensure response teams and liaisons are equipped with the right tools to successfully support statewide disaster response efforts. 

The current SOC at the Cal OES has been a model for local governments, other states, the private sector and non-profit organizations since it was built in 2001.

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.


Department Website: http://www.caloes.ca.gov

Special Requirements

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration. A  may disqualify an applicant from consideration. A standard, generic SOQ or resume in lieu of the SOQ responses may disqualify an applicant from consideration. 

Please review the Duty Statement and Desirable Qualifications for this position.

SOQ Format Instructions:The SOQ shall be no more than two pages, single-spaced in 12-point Arial font. 

PLEASE ANSWER THE FOLLOWING QUESTIONS:

1. Describe your experience demonstrating strong supervisory leaderships skills coordinating response and recovery operations to a natural or human caused emergency or disaster event.

2. Within the Incident Command System (ICS), multiple agencies and organizations work together to manage disaster incidents. Please explain in detail an example where you worked with or managed multi-agency or multi-organization operations.  (Organizations allow for public, private and non-profit entities)

Application Package Requirements
To have your application considered for this job opportunity:
  • List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678. 
  • List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678. 
  • Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
  • You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
  • SROA and Surplus are encouraged to apply and must submit a copy of their letter. 
  • Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.
If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.  
 
**A candidate pool may be established for subsequent vacancies.**
**All hires may be subject to a criminal background check.**
**We encourage applicants to apply electronically.**

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 10/16/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Governor's Office of Emergency Services
Attn: Human Resources
Human Resources Recruitment
10370 Peter A McCuen Boulevard
Mather, CA 95655

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Governor's Office of Emergency Services
Human Resources
Human Resources Recruitment
10370 Peter A McCuen Boulevard
Mather, CA 95655
Please drop off at HR Window; Second Floor. This excludes holidays and weekends.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - Please refer to the Special Requirements section of this job bulletin for the filing instructions and the Statement of Qualifications (SOQ) Question(s). Applications submitted without the SOQ may not be considered.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Five years or more of emergency management training and direct work experience in public, private, or non-profit organization(s).
  • Possessing current emergency management degrees, credentials or certifications from accredited colleges, universities, or organizations such as but not limited to the California Specialized Training Institute (CSTI); FEMA Emergency Management Institute (EMI); California Emergency Management Association (CESA); and/or the International Association of Emergency Managers (IAEM).
  • Ability to lead effectively and establish and maintain cooperative working relationships with stakeholders, co-workers and display excellent customer service skills.
  • Ability to provide executive leadership with comprehensive and concise debriefs on key projects, strategic initiatives, and critical business updates.
  • Outstanding communication skills, both written, verbal, and non-verbal; communicates openly, honestly, and consistently with confidence, integrity, and professionalism to all levels. 
  • Comfortable in public speaking, making public presentations and establishing a level of credibility and trust with those they are addressing.
  • Exceptional interpersonal skills, able to establish and earn the trust of those they are working with.
  • Flexible and adaptable; works well in high volume, demanding environment with multiple priorities and able to follow oral and written direction and carry out prescribed tasks.
  • Positive minded, calm, and collected demeaner, especially working in stressful, challenging conditions.
  • Experience in soliciting updates, facilitating discussions, designing activities, coordinating logistics, preparing meeting materials, and/or taking detailed meeting notes.
  • Collaborative approach: a team player who proactively connects with internal and external stakeholders.
  • Outstanding organizational skills with attention to detail while still maintaining a big picture perspective.
  • Ability to follow directions and successfully complete projects and assignments in a timely manner.
  • Action oriented and results driven; able to get things done working with others.
  • Ability to recognize and delegate assignments as appropriate. 
  • Ability to deploy and activate the State Operations Center (SOC) on short notice for 12 hours or more daily for an extended period.
  • Ability to rationally analyze data and conduct research to draw and clearly document effective conclusions and proactive solutions.
  • Solid technology background with direct work experience utilizing Microsoft suite of software products (Word, Excel, Power Point, Access, Mail) or other.

Benefits

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:
  • Free Parking
  • On-site Gym and Locker room
  • Electric Carport
  • Excellent CalPERS state pension plan
  • 401(k) and 457(b) Plans
  • Flexible Schedules
  • Generous paid time off
  • Health, dental & vision insurance for the employee or the employee's family
  • Investment in careers development
  • Located near many local eateries, financial institutions, and the Light Rail Station
Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.caloes.ca.gov
Human Resources Contact:
Human Resources
(916) 845-8321
Recruitments@caloes.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 845-8527
EEO@CalOES.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination & Training and Development Assignment Information

To obtain list eligibility please click on the link below:

Program Manager III, Office Of Emergency Services Exam - 2146

Training and Development (T&D) assignments are temporary assignments to provide an employee training and experience to move to a different occupational field. A T&D assignment is a formal agreement between the employee, the current supervisor, and the new supervisor. The duration of agreements can vary in length but shall not exceed twenty-four (24) months. 

The duration may also be the length of experience needed to meet the minimum qualifications. Please note they are only available to current California State employees who have permanent status.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job