Job Posting: Retaliation Complaint Investigator

Department of Industrial Relations

JC-457629
-
Retaliation Complaint Investigator
DEPUTY LABOR COMMISSIONER I

$5,973.00 - $7,987.00 per Month

Final Filing Date: 12/16/2024

Job Description and Duties

Under direction of the Deputy Labor Commissioner III (DLC III) in the State Labor Commissioner's Office (LCO) of the Retaliation Complaint Investigation (RCI) Unit, the Deputy Labor Commissioner (DLC) I interviews witnesses, takes affidavits, collects other evidence, investigates claims to determine the extent of compliance with, and to resolve disputes arising under State labor laws and Industrial Welfare Commission orders; assesses and collects civil penalties, or initiates civil or criminal action. Meets with employers, employees and their representatives to advise them of, and to secure compliance with state laws; may inspect places of employment and employers' records to determine the extent of compliance with the provisions of laws under the jurisdiction of the LCO.

This is a bilingual recruitment; the successful candidate must possess Spanish speaking and writing skills and successfully complete the Spanish Language Proficiency Exam and receive a passing score.

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

To be considered for this Deputy Labor Commissioner I job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility.

To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2497

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located at: 

2 MacArthur Pl, Suite 800
Santa Ana, CA 92707

The employee will spend most of the time working at their assigned District office. Their work area will be a cubicle equipped with standard office equipment. Overtime and occasional travel to an off-site location may be required for meetings and/or training. Employees are expected to be able to work independently, in a fast-paced team environment, and work well with the public and co-workers.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
JC-457629
Position #(s):
400-529-9502-206
Working Title:
Retaliation Complaint Investigator
Classification:
DEPUTY LABOR COMMISSIONER I
$5,973.00 - $7,987.00
# of Positions:
1
Work Location:
Orange County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.

Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions” section below and ensure the following:

Clearly indicate the Job Code #, Position Number and the Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.

  • Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.
  • Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
  • Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

The mission of the Labor Commissioner’s Office is to ensure a just day’s pay in every workplace in the State and to promote economic justice through robust enforcement of labor laws.

Department Website: https://www.dir.ca.gov/

Special Requirements

  • The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.

If you are using education to meet one of the patterns of the minimum qualifications, please submit a copy of your degree or transcripts with your application package.


The incumbent will utilize the Spanish language, both written and verbal, to perform some or most of their work.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/16/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Industrial Relations
Cert Mailing Address Sacramento
Attn: Certifications Unit
2180 Harvard Street Suite 160
Sacramento, CA 95815

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Industrial Relations
Cert Drop Off Address Sacramento
2180 Harvard Street Suite 160
Sacramento, CA 95815
08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of: Current social and economic developments and trends in California; problems of the culturally and economically disadvantaged; methods of compiling and presenting data; investigating and interviewing techniques and procedures.

Skill of active listening and fact-gathering to achieve comprehensive investigation. Questioning and clarifying skills to grasp both the facts and the areas of controversy. Skill of organization and time management to prioritize multiple cases and assignments. Skill of decision-making and problem-solving skills to investigate cases effectively and efficiently. Critical thinking skills to analyze problems and successfully resolve claims. Skill of good judgment to maintain the integrity of the decision-making process. Skill to write reports and/or findings analytically and concisely. Summarizing skills to set out the main points of controversy and frame the issues using the correct facts, law and analysis. Skill of decorum to engage the parties productively and with respect.

Ability to: Interpret and apply State and related Federal labor laws, and orders of the Industrial Welfare Commission; analyze testimony and other types of evidence and draw correct conclusions; hold investigatory hearings and resolve disputes; deal tactfully, effectively, and impartially with employers; conduct difficult and involved investigations of alleged violations of labor laws and Industrial Welfare Commission orders; deal with law enforcement problems tactfully but effectively; analyze situations accurately and take effective action; analyze data; and communicate effectively.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.
  • Comprehensive health benefits package with medical, dental, and vision options.
  • Sick leave, vacation leave, or annual leave options available.
  • Retirement plan through CalPERS. Other retirement options include 401(k) and/or 457(b) participation through State of California Savings Plus program.
  • Public transportation subsidy and pre-tax parking program options.
  • The personal satisfaction of knowing that you impact the daily lives of wage earners in California.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://www.dir.ca.gov/
Human Resources Contact:
Certification Unit
(800) 564-0771
Cert@dir.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Diversity and Inclusion Office
(916) 559-6999
DIO@dir.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

DIR Mission and Core Values

Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.

Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.

Service - We are committed to responsibly serving the public and value their trust.

Respect - We treat others with dignity, courtesy and consideration.

Quality - We take pride in providing the public with accurate and timely services.

Transparency - We conduct ourselves with openness and accountability in all aspects of our work.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off