Job Posting: Technician Supervisor

Department of Public Health

JC-460817
-
Technician Supervisor
SUPERVISING PROGRAM TECHNICIAN II

$4,248.00 - $5,322.00 per Month

Final Filing Date: 1/2/2025

Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by directly supervising the support staff and handling assignments of a confidential nature. The Supervising Program Technician II (SPT II) handles the more difficult and complex technical problems which arise from health facilities and the general public. The incumbent acts as the district office’s Attendance Coordinator performing functions such as collecting benefits forms and reporting dock to the Human Resources Division (HRD). This position may require up to 10% travel for training and state car maintenance.

A hybrid telework schedule may be available for this position, in accordance with CDPH’s Telework Policy and Procedures.

This is a re-posting. If you have already applied to JC # 436821 or 453938 you do not need to re-apply, we have your application on file.

If new to California state service, you will need to have taken and passed the examination for this classification in order to be hired for this position. If you are a current state employee, but do not have transfer eligibility or list eligibility, you will need to have taken and passed the examination for this classification in order to be hired for this position.

Please use this link to take the SPT II Exam:https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2768

Telework Information

This position may be eligible for telework up to three (3) days per week and is required to report in-person to the designated headquarters office location a minimum of two (2) days per week. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Business travel may be required, and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Please let us know how you heard about our position by taking this brief survey:
https://www.surveymonkey.com/r/CDPHRecruitment

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-460817
Position #(s):
580-862-9925-909
Working Title:
Technician Supervisor
Classification:
SUPERVISING PROGRAM TECHNICIAN II
$4,248.00 - $5,322.00
# of Positions:
1
Work Location:
San Diego County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

 

The Center for Health Care Quality (CHCQ) at the California Department of Public Health (CPDH) focuses on ensuring and enhancing healthcare standard. Our programs encompass regulatory oversight, quality assessment, and collaboration with healthcare providers to safeguard public health. We strive to optimize patient care by implementing policies, conducting inspections, and fostering continuous improvement in healthcare delivery across the state. CHCQ also oversees the certification of nurse assistants, home health aides, hemodialysis technicians, and the licensing of nursing home administrators.

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY).  Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

 

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (460817) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

 

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

 

If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 1/2/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Public Health
CCAU Mailing
Attn: Classification & Certification Unit
P.O. Box 997378
MS 1700-1702
Sacramento, CA 95899-7378

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Public Health
CCAU Drop Off
Classification & Certification Unit
1615 Capitol Avenue Suite 73.430
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Supplemental Application -

    Please see Supplemental Questionnaire instructions below at end of Posting.  Any applications received that do not provide a written response to the SQ may not be scored/reviewed.  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


• Supervisor experience.

• Excellent computer application skills, e.g., MS Word, MS Teams, Outlook, Excel, Adobe Acrobat, etc.

• Confidentiality and discretion are required due to the nature and sensitivity of the documents handled.

• Must possess strong interpersonal, communication and customer service skills.

• Punctuality is essential to the position. Regular attendance is required.

• Ability to perform quality control steps to ensure processing procedures have been met to avoid data errors.

• Experience in determining the completeness and accuracy of work products.

• Willingness to familiarize oneself with health facilities within the district office’s jurisdiction.

• Use good judgment in decision-making, manage time and resources effectively and maintain organization.

• Proven ability to work independently and cooperatively with others.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Human Resources Division
(916) 445-0983
apply@cdph.ca.gov
Hiring Unit Contact:
Brenda Estigoy
(619) 688-6190
Brenda.Estigoy@cdph.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 445-0938
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Supplemental Questionnaire (SQ) Instructions

PLEASE NOTE: Resumes, letters, Statement of Qualifications, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Supplemental Questionnaire. Responses must be numbered and submitted in the same order as the Supplemental Questions. Simply copying and pasting your resume will also not be accepted. Applications received without an SQ may be rejected.

The Supplemental Questionnaire (SQ) is a narrative writing that individually answers each question. A one-page response per question for the SQ must be typed, using 12-point Arial font, single-spaced, with name and JC number in the upper left-hand corner. Restate each question preceding each response. Resumes or state applications do not replace the SQ. Copying and pasting resume will not be accepted as the SQ. Failure to include an SQ will result in disqualification from the selection process.

SQ Questions:

1. Describe in detail how your experience, educational background, and qualifications have prepared you for this position.

2. What tools/methods do you use to determine workload priorities?

3. Describe an occasion when you had to quickly assess a situation and make a decision. What process did you use to make your decision?

4. Describe a time when you had to resolve a situation for which there was not clear policy. How did you determine the best approach to resolve the situation?

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job