Job Posting: Product Manager

Department of Technology

JC-461591
-
Product Manager
INFORMATION TECHNOLOGY MANAGER I

$9,114.00 - $12,213.00 per Month

Final Filing Date: 1/20/2025

Job Description and Duties

Telework Information: Telework is available.


The California Department of Technology (CDT) is focused on improving how state government develops and implements innovative solutions to meet the public’s evolving needs, enrich customer experiences, and improve critical technological applications. The CDT’s Office of Digital Services (ODS) plays a critical role to enhance digital government and build a California that works for all Californians. We do this by providing foundational platforms and technology (such as GIS/Open Data, Web Portals, Software Engineering and Open-Source code curation) for organizations to provide innovative digital services.

Under the general direction of the Information Technology Manager II (ITM II) over Technology Innovation Services, the Information Technology Manager I (ITM I) serves as manager over the Planning and Product Management program team. The ITM I is responsible for building and fostering a dynamic team responsible for defining desirable, viable, feasible and sustainable solutions that meet customer needs, supporting development across the product life cycle and coordinating schedules among multiple projects, and managing dependencies within internal teams and stakeholders by optimizing product strategy and managing overall roadmap. The ITM I will direct a matrix organization of technical and business personnel utilizing agile methodologies to guide enterprise technology projects through iterative sprints which include business analysis, planning, development and testing.

You will find additional information about the job in the Duty Statement.

Working Conditions

Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
  • During state emergencies or activation by the California Office of Emergency Services, incumbents may be asked to work extended hours, 12-hour shifts, and/or off-site and occasionally out-of-town.
  • May be required to work outside of normal work schedule.
  • May be required to carry and respond to cell phone or mobile device in a timely manner.
  • Travel to internal and external customer locations for meetings is required.
  • Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-461591
Position #(s):
695-343-1405-100
Working Title:
Product Manager
Classification:
INFORMATION TECHNOLOGY MANAGER I
$9,114.00 - $12,213.00
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00AM - 5:00PM
Work Week:
MONDAY - FRIDAY

Department Information

The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.

As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.

Department Website: http://cdt.ca.gov

Special Requirements

Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only.

Please do NOT include your Social Security Number on any of the submitted documents.

All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Limit your SOQ to a maximum of two (2) pages, single-spaced, twelve-point Arial font.

 Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.


1. Based on duties stated in the duty statement, describe your relevant work experience, education, and achievements related to the duties for this position. 

2. Describe your experience in product solutioning, coordinating and leading larger programs. Please include examples working with multiple cross functional teams within your organization and external stakeholders utilizing agile methodologies. How did you measure success, was there any risks, what did you do differently and what was the outcome? 

3. Describe you experience in procuring software and IT services working with various departments, third party integrations and vendors. 

 

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 1/20/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Technology
Human Resources
Attn: Human Resources/ Maliha Khan/ RPA 24-100/ JC-461591
Selection Services Unit
P.O. Box 1810
Rancho Cordova, CA 95741

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Technology
Drop Off 2nd Floor Security
Human Resources/ Maliha Khan/ RPA 24-100/ JC-461591
10860 Gold Center Drive
Rancho Cordova, CA 95670
Please deliver to the 2nd Floor Security Office
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -

    Required. Please see “Special Requirements” section for further information.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
The ITM I must possess the following skills/abilities in order to perform the essential functions of the position:
  • A bachelor’s degree from an accredited college or university in Computer Science, Information Technology, or a closely related field is desired, or equivalent professional experience. A master’s degree is preferred.
  • Extensive experience in the management of product envisioning, development processes and techniques and building product roadmaps, requirements, user research, performance tracking and product backlog management.
  • Ability to develop MVP, gather inputs and feedback, and quickly adjust and navigate through product building.
  • Proven experience as a program manager having a thorough understanding of various program/project management tools, techniques and methods.
  • Extensive knowledge of program evaluation, change management and IT service delivery with excellent problem-solving ability.
  • Knowledge of system design and application development life cycle practices and principles.
  • Application of principles and practices of technology and non-technology project management.
  • Knowledge and demonstrated experience utilizing agile and scrum methodology to deliver software applications.
  • Knowledge of the principles of IT organizational and financial management.
  • Knowledge of testing methodologies and practices including demonstrated experience performing testing for technology applications and promoting functional, non-functional and shift left strategies.
  • Ability to communicate effectively with others as demonstrated by strong written and verbal communication skills, strong negotiating skills and the ability to represent the CDT to stakeholders, key customers and internal staff.
  • Ability to plan, organize, facilitate, and coordinate multiple high-visibility projects operating under strict guidelines and timeframes.
  • Strong leadership and management team experience demonstrating an ability to create clear goals and expectations, encourage leadership, and use sound judgment in managing complex and varied programs.
  • Knowledge of the organization and functions of California State government including the organization and practices of Control Agencies, Legislature, and the Executive Branch.
  • Possess a clear understanding and knowledge of state government and issues critical to the state, including climate change, natural disasters, smart growth, infrastructure development and homelessness.
Please refer to the Duty Statement for additional Desirables.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://cdt.ca.gov
Hiring Unit Contact:
David Hodson
(916) 898-0461
David.Hodson@state.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Lisa Cooper
(916) 926-7657
Lisa.Cooper@state.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

The Fine Print

When applying for a Job Opening, you must be sure to submit one state application per RPA #. You must indicate the RPA # you are applying for on your application, as well as your eligibility in the Explanations box; otherwise, your application may not be processed.

 

If you have questions about the State Hiring Process visit our Career Opportunities webpage at https://cdt.ca.gov/career-opportunities/state-hiring-process.

 

Training and Development Assignment may be considered.  Additional positions may be filled from this recruitment.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job