Job Posting: Office Technician (Typing)

Ca Health & Human Services Agency

JC-468345
-
Office Technician (Typing)
OFFICE TECHNICIAN (TYPING)

$3,717.00 - $4,654.00 per Month

Final Filing Date: 3/19/2025

Job Description and Duties

Under the general supervision of the Special Advisor, the Office Technician (OT) provides support for the staff of the Office of the California Surgeon General (OSG). The OT performs a variety of the most difficult clerical duties to support the administrative functions within the OSG, as well as the CA Health and Human Services Agency (CalHHS). The OT is expected to consistently demonstrate a high degree of initiative, good judgement, independence, and follow-through in performing assigned tasks. In addition, the OT is expected to have experience using standard Microsoft programs (e.g., Word, Excel, Outlook, PowerPoint and others) to prepare and finalize documents; handle incoming and outgoing mail; maintain general procedures and file system.

The state offers comprehensive benefits including health, dental, vision, long-term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details. 

Please let us know how you learned about this career opportunity by taking the brief survey that follows: Recruitment Survey.
Would you like more information regarding career opportunities. We’d love to hear from you!  Please contact us at Recruiter@dss.ca.gov and include the job classification and job control number in the subject line.  Information about applying for a state job can be found here: Three Steps to a State Job.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position may be eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Social Services policies. 

Please note, if this position is being advertised in multiple locations, the headquarter location will be designated based on the selected candidate's primary residence location, and/or the closest CDSS location.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-468345
Position #(s):
799-103-1139-910
Working Title:
Office Technician (Typing)
Classification:
OFFICE TECHNICIAN (TYPING)
$3,717.00 - $4,654.00 A
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

The California Health and Human Services Agency (CalHHS) oversees twelve departments and five offices that provide a range of health care services, social services, mental health services, alcohol and drug services, income assistance, and public health services to Californians from all walks of life. More than 33,000 people work for departments in CHHS at state headquarters in Sacramento, regional offices throughout the state, state institutions and residential facilities serving the mentally ill and people with developmental disabilities.

The state hiring process.  Successful applicants will have passed an examination for this classification or be an existing State Employee with transfer eligibility and will have followed the instructions under the Special Requirements and Required Application Documents section.  Electronic applications are encouraged, and hardcopy applications will be accepted. Hardcopy applications must include the Job Control and Position numbers in the “Explanation” section and be signed and dated.  

Department Website: https://www.chhs.ca.gov

Special Requirements

  • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
Please Note:  A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Limit responses to 1 page, 12-point font with standard 1”-inch margins.
  1. Please describe your knowledge, skills, and experience that makes you the best candidate for this position.
  2. Please describe a time when you took initiative to learn a new system or process in order to help your team. In your response, please describe the situation, what action you took, and the outcome. 
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire. 

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment. 

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 3/19/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Ca Health & Human Services Agency
Mail option
Attn: c/o Dept Social Services, Cert Unit
P. O. Box 944243, MS 8-15-58
Sacramento, CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Ca Health & Human Services Agency
Drop off option
Classification & Pay Unit
Department of Social Services
744 P Street, MS 8-15-58
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    (SOQ IS REQUIRED) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

     

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Familiarity and/or experience with state or local government operations.
  • Familiarity and/or experience with community-based organizations.
  • Ability to foster collaboration, mutual respect, and teamwork.
  • Exceptional communication skills both verbally and in writing in a well-organized, accurate, clear and concise manner.
  • Ability to research, develop and evaluate alternatives; analyze data and present ideas and recommendations effectively.
  • Maintains a track record of dependability and consistency under varying circumstances.
  • Detail-oriented with strong analytical skills and effective editing skills; highly skilled with Microsoft products (Excel, Outlook, PowerPoint, SharePoint, Teams, Word).
  • Ability to maintain poise while working in a time-sensitive and results-oriented environment.
  • Prior experience staffing an executive team member or member of leadership.

Benefits

There are many benefits to joining our team!  The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

  • Public transit (mass transit) passes.
    • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
    • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
  • Vanpool drivers and riders
    • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.


Click here to view all the attractive benefits available to state employees!


Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: https://www.chhs.ca.gov
Hiring Unit Contact:
Lauren Groves
(916) 651-2060
lauren.groves@chhs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information


Those interested in obtaining employment with the California Department of Social Services must apply and compete through the State recruitment process.  Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions. 

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement: CalCareers Exam/Assessment Search.

If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. For questions regarding the examination process and/or career opportunities with the California Department of Social Services, please contact the Examination Unit at examinations@dss.ca.gov.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job