Job Posting: System Administrator

Department of Technology

JC-468968
-
System Administrator
INFORMATION TECHNOLOGY MANAGER I

$9,114.00 - $12,213.00 per Month

Final Filing Date: 3/25/2025

Job Description and Duties

Telework is available.


Under general direction of the Office of Information Security (OIS) Security Operations (SecOps) Information Technology Manager II (IT Mgr II), the IT Manager I (IT Mgr I) provides the technical and managerial guidance for the administration, monitoring, maintenance, and support of production security systems and services managed by Security Solutions Administration (SSA). The IT Mgr I ensures the appropriate security monitoring, compliance and controls are established and operational for the computing and network services used by the California Department of Technology (CDT)/OIS and provided to CDT/OIS customers.

The incumbent is responsible for working with technical subject matter experts, all management levels, which includes the CDT, and other public sector entities to develop, implement, and maintain appropriate vulnerability assessments, remediation, and compliance as well as respond to security incidents. The IT Mgr I must develop and maintain expert level and current knowledge of relevant IT security infrastructure and technologies utilized by Security Operations, knowledge of applicable State/ Federal and industry regulations and best practices with respect to information security, understanding of department and information security policies and procedures, and of vulnerability and threat management technologies, products, practices and processes. The IT Mgr I must develop and maintain mastery level and current knowledge of the IT threat landscape, risk management processes and technologies, multiple operating systems, network architecture and protocols, a full picture of IT security technologies, as well as interoperability and interdependency of all of those and more. Security best practices and the most complex technical and administrative requirements must be expertly interpreted and applied in a highly complex technical environment.  

You will find additional information about the job in the Duty Statement.

Working Conditions

The incumbent works in an office environment and is required to operate a personal computer (word processor, spreadsheet, e-mail communication, presentation, and diagramming applications); use technical software for monitoring a variety of security-related items; and copy machine, fax machine, telephone system. Must pass a fingerprint background check completed by the Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) and obtain Secret- level Clearance.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-468968
Position #(s):
695-331-1405-144
Working Title:
System Administrator
Classification:
INFORMATION TECHNOLOGY MANAGER I
$9,114.00 - $12,213.00
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00AM - 5:00PM
Work Week:
MONDAY - FRIDAY

Department Information

The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.

As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.

Department Website: http://cdt.ca.gov

Special Requirements

Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only.

Please do NOT include your Social Security Number on any of the submitted documents.


A COVER LETTER IS REQUIRED.

Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

STATEMENT OF QUALIFICATIONS (SOQ) REQUIRED

All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of two (2) pages, single-spaced, twelve-point Arial font.

 

Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.

  • Question #1: Please explain your *experience or education in running a statewide technology service.

  • Question #2:  Please explain your *experience or education with managing cloud tenant spaces.

  • Question #3: Please explain your *experience or education related to information technology systems, specifically related to IT service management and project management.

  • Question #4: Please explain your *experience or education related to cybersecurity solutions.

*Experience should include level (team member, team lead, technical lead, supervisor, manager, manager of other managers or supervisors) and duration in months.

 

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 3/25/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Technology
Human Resources
Attn: Human Resources/ LM/ RPA 24-144/ JC-468968
Selection Services Unit
P.O. Box 1810
Rancho Cordova, CA 95741

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Technology
Drop Off 2nd Floor Security
Human Resources/ LM/ RPA 24-144/ JC-468968
10860 Gold Center Drive
Rancho Cordova, CA 95670
Please deliver to the 2nd Floor Security Office
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other - A Cover Letter is required.
  • Statement of Qualifications -

    Required. Please see “Special Requirements” section for further information.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Skill in supervising technical staff and accomplishing work through their and their staff’s efforts.

• Skill in collecting data from a variety of computer network defense resources.

• Skill in conducting open-source research for troubleshooting client-level problems.

• Skill in conducting vulnerability scans and recognizing vulnerabilities in security systems.

• Skill in configuring and utilizing network protection components (e.g., firewalls, Virtual Private Networks [VPNs], network access control [NAC] devices, network Intrusion Detection Systems [IDSs]).

• Skill in detecting host and network-based intrusions via intrusion detection technologies (e.g., Snort).

• Skill in identifying common encoding techniques (e.g., Exclusive Disjunction [XOR], American Standard Code for Information Interchange [ASCII], Unicode, Base64, Uuencode, Uniform Resource Locator [URL] encode).

• Skill in network mapping and recreating network topologies.

• Skill in performing packet-level analysis using appropriate tools (e.g., Wireshark, tcpdump).

• Knowledge of collection management processes, capabilities, and limitations.

• Knowledge of common adversary tactics, techniques, and procedures (TTPs) in assigned area of responsibility (e.g., historical country-specific TTPs, emerging capabilities).

• Knowledge of common network tools (e.g., ping, traceroute, nslookup).

• Knowledge of computer network defense (CND) and vulnerability assessment tools, including open-source tools, and their capabilities.

• Knowledge of computer network defense (CND) policies, procedures, and regulations.

• Knowledge of content development.

• Knowledge of cryptology.

• Knowledge of general attack stages (e.g., footprinting and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks).

• Knowledge of Intrusion Detection System (IDS) tools and applications.


Please refer to the Duty Statement for additional Desirable Qualifications.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://cdt.ca.gov
Hiring Unit Contact:
Robyn Perle
(916) 800-5722
Robyn.Perle@state.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Lisa Cooper
(916) 926-7657
Lisa.Cooper@state.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job