Job Posting: Chief, IT Certification and Performance Management

Department of Transportation

JC-470147
-
Chief, IT Certification and Performance Management
INFORMATION TECHNOLOGY SUPERVISOR II

$8,256.00 - $11,063.00 per Month

Final Filing Date: 4/16/2025

Job Description and Duties

Under the general direction of the Business Management Section Chief (ITM I), the incumbent is the Chief over the Information Technology (IT) Certification and Performance Management Unit and is responsible for planning, organizing and directing the work of the staff in all aspects of the State IT certification processes. The incumbent will consult with and provide guidance to IT management and performs the most complex and sensitive tasks related to certification and performance management. The incumbent directly supervises staff over the IT Certifications and Performance Management unit. This team of IT professionals are responsible for performance management of IT contracts and the certification of IT procurement requests that are critical, cross-functional, sensitive, and which directly affect the Department's ability to effectively deliver its vision, mission, and goals. This position is expected to continually enhance our customers' experience by implementing, utilizing, and monitoring proven customer service practices.


Domains:
Business Technology Management
Client Services

PARF# 20-5-150/JC-470147

Eligibility for hire may be determined by your score on the Information Technology Supervisor ll exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions.  To apply for the exam, please click here and search by typing in the classification title.


The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. 


https://forms.office.com/g/RyK102ty4G

https://youtu.be/oC9wIp8QalI

 

Apply today to join our team!  We especially encourage applicants to check out our Caltrans Career Compass tool!  The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

You will find additional information about the job in the Duty Statement.

Working Conditions

Position located at 1120 N Street, Sacramento, CA 95814, Sacramento County.


Multiple positions may be filled from this recruitment.


This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs.

Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to
the headquartered location will be the responsibility of the selected candidate. If not working remotely, the employee will work in a climate-controlled office under artificial lighting using a personal computer.

The employee may be required to travel. When available, a State vehicle will be provided. Possession of a valid driver’s license is required when operating a State owned or leased vehicle. If the employee utilizes their own personal vehicle, they may be reimbursed for travel expenses. Some weekend or after-hours may be required. The employee must carry a cell phone and respond to calls after hours.

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-470147
Position #(s):
900-170-1404-XXX
Working Title:
Chief, IT Certification and Performance Management
Classification:
INFORMATION TECHNOLOGY SUPERVISOR II
$8,256.00 - $11,063.00
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment.

Caltrans Vision: A brighter future for all through a world-class transportation network.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity. 

Department Website: www.dot.ca.gov 

Director’s EEO Policy: https://dot.ca.gov/programs/equal-employment-opportunity

Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity

Special Requirements

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
  • Resume is required.
  • Statement of Qualification (SOQ) is required.
The SOQ must be submitted with your State Application (STD 678). Applicants must answer each question in its entirety and follow all instructions for answering the questions in the specific order to be considered for the position. Applicants who fail to submit an SOQ as outlined may be disqualified from the selection process.
NOTE: Resumes, cover letters, and other materials will not take the place of the required SOQ.

SOQ Instructions:

Your response to the Statement of Qualifications should be no more than two (2) pages in length and should be formatted with 12pt Arial font, single-spaced. When completing the SOQ, please title the page “Statement of Qualifications” and include all relevant experience, education, and training for each of the question below. Please list each question consecutively and explain your answers thoroughly.

1. Summarize your education and experience that align with the duty statement of this position.
2. Describe your demonstrated leadership skills (in either a supervisory capacity or leading a team/project) while providing guidance to team members and maintaining a positive and professional work environment.
3. Describe your detailed IT procurement experience (position/role/duration) with IT acquisitions, certifications, purchasing & procurement methods.
4. Describe your experience with monitoring and assessing IT contract management and performance.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment.  If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.  Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.  Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.  Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org.  Please redact birthdates and social security numbers.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/16/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation
N/A
Attn: Caltrans DHR Contact
Certification Services MS-90
P O Box 168036
Sacramento, CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation
Drop-Off Address
Caltrans DHR Contact
Classification and Hiring Unit - ECOS
1727 30th Street, MS 90
Sacramento, CA 95816
Closed on weekends and State Holidays
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - • Statement of Qualifications (SOQ) is required. Please see Special Requirements section for SOQ instructions
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Be knowledgeable and possess a high level of analytical skills and have a good working knowledge of IT and Non-IT procurement, contracts, and IT certification process.
• Knowledge of State IT procurement vehicles and processes as defined in the DGS SAM and SCM Volume 3 IT and CDT SIMM 71B and SIMM 22B procurements, instructions and submittal.
• Experience managing multiple high-priority initiatives simultaneously while ensuring focus on quality, deadlines, and business goals.
• Strong communication skills to effectively collaborate with diverse stakeholders, including technical teams, business leaders, and executive management.
• Experience with developing and delivering presentation to senior and executive management.
• Problem-solving skills with a focus on providing efficient and innovative solutions to complex business challenges.
• Proficient in using database, spreadsheet and charting software.

Benefits

Click HERE  to view the Benefits Summary for Civil Service Employees in the State of California.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Dina Coloma
(279) 234-2328
dina.coloma@dot.ca.gov
Hiring Unit Contact:
IT Admin HR
(916) 591-2243
IT.Admin.HR@dot.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Important Application Instructions:

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-470147), PARF# 20-5-150 and title of the position (Information Technology Supervisor ll) must be included on the STD. 678 form.

 

Electronic applications through your CalCareers account are highly recommended and encouraged.

 

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

 

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job