Job Posting: Performance Management Analyst

Department of Public Health

JC-473260
-
Performance Management Analyst
STAFF SERVICES ANALYST

$3,749.00 - $6,093.00 per Month

Final Filing Date: 4/18/2025

Job Description and Duties

Are you looking for an exciting and fulfilling career in Human Resources? Do you enjoy establishing and maintaining effective working relationships? Are you able to successfully develop and implement creative solutions to address existing and emerging business needs? Do you enjoy fast-paced environments where challenging and rewarding work foster your professional growth? If you answered yes, then we have an opportunity you may be interested in exploring further!  Apply today and join our team.

 

The HRD’s Performance Management Unit (PMU) is seeking a highly motivated, enthusiastic, customer service and detail-oriented Performance Management Analyst (Staff Services Analyst/Associate Personnel Analyst) to assist managers and supervisors in the appropriate and timely application of the California State progressive discipline process and addressing the most sensitive/complex concerns related to performance and conduct in the workplace.

 

Under the supervision of a Staff Services Manager I, PMU Chief, the Staff Services Analyst (will consider Associate Personnel Analyst) provides guidance and information regarding all aspects of employee concerns related to performance and conduct in the workplace. This includes, but is not limited to, assistance regarding best practices in avoiding and resolving employee concerns, issuance of counseling memoranda, probation reports, and annual performance appraisals, as well as formal actions such as adverse action, rejections during probation, Absent without Leave (AWOL) separations, medical actions, and other employment actions. This position also collaborates with the Training and Recruitment Units in the development and delivery of trainings on performance management topics.

This is a 12 month Limited-Term Full-Time position that may be extended or become Permanent.

The Associate Governmental Program Analyst eligibility list may be used as an appropriate for the Associate Personnel Analyst. Candidates with Associate Governmental Program Analyst eligibility must also meet the minimum qualifications for the Associate Personnel Analyst classification in order to be eligible for appointment.



“The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.”    

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/CDPHRecruitment

You will find additional information about the job in the Duty Statement.

Working Conditions

Telework Information     

"This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Business travel may be required, and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement."

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-473260
Position #(s):
580-120-5157-904
Working Title:
Performance Management Analyst
Classification:
STAFF SERVICES ANALYST
$3,749.00 - $4,698.00 A
$4,059.00 - $5,081.00 B
$4,868.00 - $6,093.00 C
ASSOCIATE PERSONNEL ANALYST
$5,855.00 - $7,327.00 A
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
12 Month Limited Term - Full Time

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

CDPH’s programs include: Women, Infant, and Children (WIC) nutrition and education programs; genetic disease screening; food and safety; medical marijuana identification card program; maintenance of birth, death, marriage certificates; licensure and regulation of healthcare facilities and clinical laboratories; programs to assess, prevent, and interrupt the transmission of HIV/AIDS; tobacco control programs; nutrition education and obesity prevention; prevention and control programs targeting chronic and infectious diseases; gambling addition prevention; licensing and inspection of radioactive materials and X-ray producing machines; regulations of medical waste industry and commercial shellfish operations; testing of drinking water to measure chemical, microbiological, and radiochemical contaminants; and many more.

The Human Resources Division (HRD) partners with CDPH programs and management to provide guidance and consultative services on HR matters that are necessary for the Department to carry out its mission to deliver quality public health services. The mission of HRD is to support CDPH in attracting, hiring, and retaining quality employees.

The HRD is located in downtown Sacramento in the East End Complex across the street from the beautiful Capitol Park Rose Garden.

 

*The CDPH is not currently an E-Verify employer.

Department Website: https://www.cdph.ca.gov

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (473260) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

 

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/18/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Public Health
CCAU Mailing
Attn: Classification & Certification Unit
P.O. Box 997378
MS 1700-1702
Sacramento, CA 95899-7378

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Public Health
CCAU Drop Off
Classification & Certification Unit
1615 Capitol Avenue Suite 73.430
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    Please see Statement of Qualifications (SOQ) instructions below at end of posting. Applications received without a written response to the SOQ may be rejected.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Strong written and verbal communication skills.
  • Ability to analyze and make recommendations to solve complex matters.   
  • Knowledge and/or experience with Performance Management and/or Progressive Discipline.
  • Human Resources experience.
  • Ability to perform research in various personnel fields.
  • Ability to organize and establish workload priorities, manage multiple assignments, and work well under pressure.
  • Knowledge of Trauma-Informed practices within the workplace.
  • Experience with computer programs such as Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
  • Experience interpreting and applying government laws, rules, policies and regulations.
  • Ability to handle confidential and sensitive situations with tact and diplomacy.
  • Good attendance.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: https://www.cdph.ca.gov
Human Resources Contact:
Human Resources Division
(916) 445-0983
apply@cdph.ca.gov
Hiring Unit Contact:
Spring Ingram
(279) 217-0695
spring.ingram@cdph.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 445-0938
CivilRights@Cdph.CA.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications (SOQ)

An SOQ is required and must be submitted along with the State Application (STD. 678). This serves as documentation of the candidate’s ability to follow instructions and present information clearly and concisely in writing. After reviewing the instructions for completing an SOQ below, please provide a response to the following questions:

 

Instructions for completing the SOQ document:

 

  • SOQ should be typed.
  • SOQ should not exceed (2) pages in length and must use 12-point Arial font.
  • SOQ shall be titled “Statement of Qualifications – (Your Full Name) and include the Job Control (JC) Number.
  • Responses to the SOQ questions must be numbered in accordance with the question.

 

  1. The Performance Management Unit composes sensitive personnel communication documents, such as actions, reports, memorandums, etc. Describe your experience in preparing similar types of documents.

 

  1. Provide an example detailing how you resolved a complex issue. What was the issue and what steps did you take to resolve the issue?

 

  1. Give an example of when you provided exceptional customer service, including how you identified a customer's need, what steps you took to respond to the customer, and how you were able to measure customer satisfaction with your solution and/or guidance.

 

NOTE: Failure to include and complete the SOQ in accordance with the instructions may result in disqualification for interview. Resumes and cover letters will not take the place of the SOQ.




Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job