Job Posting: Chief, Fraud Division

Department of Insurance

JC-474608
-
Chief, Fraud Division
C. E. A.

$11,774.00 - $20,748.00 per Month

Final Filing Date: 5/9/2025

Job Description and Duties

The California Department of Insurance (CDI) Enforcement Branch is looking for a Career Executive Assignment (CEA), Level B, to serve as our Fraud Division Chief!


Under the general direction of the Deputy Commissioner, the Fraud Division Chief provides direction to the Enforcement Branch Deputy Chiefs and oversees the activities of investigative, professional and administrative staff at Enforcement Branch Headquarters, Office of Investigative Support and Grants, Office of Northern Operations and Training, and Office of Southern Operations.  

 

The incumbent administers Enforcement Branch programs of law enforcement and consumer protection activities required as a result of insurance fraud activities. The Enforcement Branch is responsible for detecting, investigating, and arresting insurance fraud perpetrators. This position determines policy, strategic plans and priorities that support Enforcement Branch goals. Travel is required within and/or outside the state of California via private or public transportation (i.e., automobile, airplane, etc.). Travel will include overnight stay.

 

This position is designated as peace officer under Penal Code Section 830.3 and carries out law enforcement activities as mandated and/or authorized by Penal Code Sections 550 and 551, the Insurance Code and its regulations, and other related laws.  Perform the full range of peace officer duties and responsibilities and must meet all Peace Officers Standards and Training (POST) requirements and successfully qualify at quarterly weapons proficiency examinations.

 

This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests.  The appointee is required to complete Form 700 within 30 days of appointment.  Failure to comply with the Conflict of Interest Code requirements may void the appointment.



This is a statewide recruitment and the position may be headquartered in any CDI Enforcement Branch office, including Benicia, Commerce, Fresno, Morgan Hill, Orange, Rancho Cucamonga, Sacramento, San Diego, and Valencia.

You will find additional information about the job in the Duty Statement.

Working Conditions

  • Teleworking employees may be required to report to their headquarters office location on designated telework days. Travel expenses are not reimbursed, however other authorized transit subsidies do exist for those who qualify.
  • Incumbent must be able to work in a high-rise building;
  • Occasional travel may be required within the state of California via private or public transportation i.e., automobile, airplane, etc.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

Additional Documents

Position Details

Job Code #:
JC-474608
Position #(s):
413-176-7500-001
Working Title:
Chief, Fraud Division
Classification:
C. E. A.
$11,774.00 - $20,748.00 B
# of Positions:
1
Work Location:
United States
Telework:
Hybrid
Job Type:
Career Executive Assignment - Non Tenured, Full Time

Department Information

The CDI is the largest consumer protection agency in the state. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world. 

Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities. 

Enforcement Branch
Fraud Division
Located in Sacramento, San Diego, Orange, San Bernardino, Los Angeles, Fresno, Santa Clara, and Solano Counties

 

Department Website: http://www.insurance.ca.gov

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/9/2025

Who May Apply

Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Insurance
CDI Examinations
Attn: Examinations Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Insurance
CDI Examinations
Examinations Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - See the Examination Qualification Requirements section for further instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Examination Qualification Requirements

All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

General Qualifications

State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Knowledge and Abilities

Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

  • Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.
  • Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

Examination Information

A Statement of Qualifications (SOQ) is required and serves as the examination for this CEA recruitment. It identifies the critical factors required in job success for this CEA position. In addition, the SOQ serves as documentation of each applicant's ability to present information clearly and concisely in writing. Cover letters and resumes will not take the place of the SOQ. The SOQ must be submitted along with a completed State Application STD 678 Form.

 

Instructions for responses to the individual SOQ factors listed below are as follows:

 

  • The SOQ document must be titled as "Statement of Qualifications" or "SOQ"
  • Responses must be numbered in the same order as outlined below
  • You must use specific examples of your education, training and experience
  • You must specify years of experience
  • The SOQ must be typed, single-spaced, Arial 12-point font, and no more than four (4) single-sided pages in length

 

 

PLEASE NOTE: Applicants who do not follow these instructions or do not submit the SOQ will be disqualified from this examination.



SOQ Factors:

 

1. Demonstrated experience in law enforcement operations within a large consumer protection agency or law enforcement department engaged in the detection and investigation of criminal activities.


2. Demonstrated broad and extensive experience, at the management level, in the oversight of: program planning; policy formulation; organization coordination and control; budget administration; and successfully applying knowledge, skills, tools,and resources to evaluate program performance.

3. Demonstrated experience in effectively leading and directing an enforcement agency with diverse functions/responsibilities and in achieving specific mission and objective-related goals.

4. Demonstrated experience in managing fraud detection programs and/or consumer protection programs.

5. Effective communication skills to work collaboratively with the Insurance Commissioner, Executive staff, Division and Bureau Chiefs, Human Resources Division, government entities, consumer advocacy groups, insurance industry, and officials from other State agencies.

If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

Hiring interviews for the Job may be conducted with the most qualified candidates.

The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

Special Testing Arrangements

If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.

Benefits

  • Flexible work hours 
  • Remote work options 
  • Medical Benefits - including health, dental, and vision insurance 
  • Employee Wellness Program 
  • Employee Assistance Program 
  • On the Job Training 
  • Career Services Program 
  • Recognition Program 
  • Paid Holidays and leave 
  • Defined benefit retirement program 
  • Savings Plus Program (401 (k), 457) 
  • Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position. 

Please note that CDI has the discretion to negotiate the salary listed on this bulletin depending on the selected candidate’s qualifications and background.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.insurance.ca.gov
Human Resources Contact:
Examinations Unit
(916) 492-3300
CDIExaminations@insurance.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 492-3024
OCR@insurance.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job