Job Posting: C.E.A. Level B, CHCQ, Chief of Field Operations South Division Center

Department of Public Health

JC-475692
-
C.E.A. Level B, CHCQ, Chief of Field Operations South Division Center
C. E. A.

$11,778.00 - $14,032.00 per Month

Final Filing Date: 5/9/2025

Job Description and Duties

Applicants applying for this job control, are applying for the exam and job vacancy simultaneously.

Under the general direction of the Deputy Director, Center for Health Care Quality (CHCQ), this position supports the California Department of Public Health’s (CDPH) mission and strategic plan by providing day-to-day supervision and direction to Field Operations South management and staff engaged in investigating complaints and surveying health care facilities to ensure compliance with State and federal laws that protect patient health. The incumbent oversees the Southern California region, which includes district offices in the Los Angeles Region, Inland Empire, and Southern California branches. This position also is responsible for and oversees the Los Angeles County Contract, which includes field operations oversight functions on behalf of the State for facilities and providers that operate in in LA County.

You will find additional information about the job in the Duty Statement.

Working Conditions

  • Hybrid telework is available for this position in accordance with CDPH’s Telework Policy and procedures.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

Additional Documents

Position Details

Job Code #:
JC-475692
Position #(s):
580-801-7500-003
Working Title:
C.E.A. Level B, CHCQ, Chief of Field Operations South Division Center
Classification:
C. E. A.
$11,778.00 - $14,032.00 B
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Career Executive Assignment - Non Tenured, Full Time

Department Information

The essential functions of the California Department of Public Health (CDPH) are critical to the health and wellbeing of people and communities. CDPH's fundamental responsibilities are comprehensive in scope and include infectious disease control and prevention, food safety, environmental health, laboratory services, patient safety, emergency preparedness, chronic disease prevention and health promotion, family health, health equity and vital records and statistics.

The Center for Health Care Quality is comprised of five  divisions and one office: Field Operations North Division, Field Operations South Division, Licensing and Certification Division, Public Policy & Prevention Divisionand Data and Analytics Division, and Office of Internal Operations, . Responsibilities within the center include monitoring infection rates in hospitals and assisting with strategies to reduce or eliminate outbreaks, regulatory oversight of licensed health care facilities and health care professional and licensing and certifying more than 14,000 health care facilities and agencies in California.

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

Department Website: https://www.cdph.ca.gov

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/9/2025

Who May Apply

Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Public Health
Exam Mailing
Attn: Examination Services
P.O. Box 997378
MS 1700-1702
Sacramento, CA 95899-7378

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Public Health
Exam Drop Off
Examination Services
1615 Capitol Avenue Suite 73.430
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    Is a narrative discussion regarding how the applicant's education, training, experience and skills meet the minimum qualifications for this position. In addition, the Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Cover letter and resume do not take the place of the SOQ. Please see instructions below.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Examination Qualification Requirements

All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

Minimum Qualifications

CEA examinations are open to all applicants who possess the knowledge, skills and abilities, and any other requirements as described in the examination bulletin. Eligibility to take a CEA examination does not require current permanent status in civil service.

General Qualifications

State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Knowledge and Abilities

Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

  • Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.
  • Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Demonstrated administrative experience, which includes participation in the formulation, operation, and evaluation of program, fiscal, and personnel management

Knowledge of the interrelationships of federal and state public health programs, including funding and program development.

Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch, principles, and trends of public administration, organization and management.

Demonstrated ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff as well as to analyze administrative policies, organization, procedures, and practices.

Experience in establishing effective working relationships with the public, stakeholders, and representatives of all levels of government.

Demonstrated ability to analyze complex program implementation problems and develop effective courses of action to solve them.

Understanding and commitment to the effective implementation of the State and departmental equal employment opportunity policy.

Demonstrated ability to communicate effectively, orally and in writing, with the Deputy Director's office, Director's Office, CDPH executives, other state and federal agencies, and CDPH partners.


Examination Information

The responses to the Supplemental Questionnaire, must be typed and limited to one (1) page per question, be written in font no smaller than 12-points and answer each numbered item separately and indicate the corresponding item number for each response. Please clearly and concisely identify experience in the five (5) questions exactly as they are listed below:

 

  1. Describe your knowledge of, and experience with, California and CMS regulatory enforcement practices for health care facilities.
  2. Describe your experience and skills in change management to create both operational and cultural sustainable changes in a work environment.
  3. Describe your knowledge of, and experience with, developing and implementing policies in a health care facility.
  4. Describe your experience interacting with the leadership of health care facilities, local county public health departments, provider associations or consumer advocates.
  5. Discuss your approach to stakeholder engagement, providing specific examples of your success in collaborating with various stakeholders, including government agencies, industry representatives, and the public. How do you tailor your communication style to different audiences and navigate complex communication situations? What strategies do you employ to ensure effective communication and build strong relationships?

If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

Hiring interviews for the Job may be conducted with the most qualified candidates.

The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

Special Testing Arrangements

If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: https://www.cdph.ca.gov
Human Resources Contact:
Angie Medina
(279) 217-0699
Angie.Medina@cdph.ca.gov
Hiring Unit Contact:
Ramona Lujan
(916) 558-1706
Ramona.Lujan@cdph.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 445-0938
CivilRights@Cdph.CA.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job