Job Posting: Captain

Department of Insurance

JC-478824
-
Captain
SUPERVISING FRAUD INVESTIGATOR II, DEPARTMENT OF INSURANCE

$9,647.00 - $13,195.00 per Month

Final Filing Date: 6/6/2025

Job Description and Duties

BACKGROUND CHECK AND FINGERPRINTING REQUIRED.

Do you enjoy working in a fast-paced environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Detective with recent experience in State service as a peace officer investigating auto, workers’ compensation, property and casualty insurance fraud and ability to generate clear and concise correspondence and investigative reports.

If this is you, then CDI may be the employer for you!

Under the direction of the Deputy Chief, the Supervising Fraud Investigator (SFI) II will have oversight of all functions and decision-making of the Regional Office including: planning, organizing, and directing the law enforcement staff and programs within their designated geographical area of the State. The incumbent directly supervises the Supervising Fraud Investigator I's and oversees the activities of other support staff assigned to the regional office. The SFI II's area of responsibilities include: preparing and implementing Division policy and procedures; managing the Regional Office budget; reviewing and analyzing regional area crime trends; identifying and developing in-house training programs to meet Division needs; overseeing the implementation of the training program for local law enforcement agencies and insurance personnel in their region; preparing and facilitating a formal public outreach program to provide training in insurance fraud awareness, detection, and reporting requirements; and assisting in the administration of a specialized investigative program or project as mandated by law or required by Division administration. In addition, the SFI II has overall responsibility for providing reports on the utilization of resources including workload and case management data on all fraud operations for the Regional Office. The SFI II coordinates grant-funded task force operations with prosecutors and allied law enforcement; testifies at criminal, legislative and administrative proceedings as an expert witness; and prepares, analyzes, and monitors legislation affecting the Division. This position is designated as a peace officer under California Penal Code Section 830.3. Routine travel may be required within and/or outside the state of California via private or public transportation (i.e., automobile, airplane, etc.). Travel may include overnight stay.

This position is designated under the Conflict-of-Interest Code.The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict-of-Interest Code requirements may void the appointment.

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You will find additional information about the job in the Duty Statement.

Working Conditions

• Must be able to work in a law enforcement environment that includes the presence of firearms.
• Must be able to work in a high-rise building.
• Frequent sitting is required.

This position is eligible for hybrid telework. The amount of telework is at the discretion of the Enforcement Branch and based on CDI's current telework policy. While CDI supports telework, in-person attendance will be required based on operational needs. Employees are expected to be able to report to work with minimal notification if an urgent need arises, as determined by the Department.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-478824
Position #(s):
413-086-7542-001
Working Title:
Captain
Classification:
SUPERVISING FRAUD INVESTIGATOR II, DEPARTMENT OF INSURANCE
$9,647.00 - $13,195.00 Based on California Code of Regulations section 599.673, candidates without prior state service will be placed at the minimum salary of the classification range.
# of Positions:
1
Work Location:
Los Angeles County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

The CDI is the largest consumer protection agency in the state. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.

Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.

ENFORCEMENT BRANCH - FRAUD DIVISION
VALENCIA REGIONAL OFFICE

This recruitment is for the Valencia Regional Office located at:
27200 Tourney Road #375
Santa Clarita, CA 91355
Department Website: http://www.insurance.ca.gov

Special Requirements

Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.

  • Exam list eligibility - refer to exam link below.
  • Transfer eligibility, if applicable, for current/former civil service employees
  • Supplemental Questionniare
  • Criminal Record Supplemental Questionnaire

CRIMINAL RECORD SUPPLEMENTAL QUESTIONNAIRE (CRSQ) IS REQUIRED. CLICK HERE TO ACCESS THE CRSQ FORM

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/6/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Insurance
CDI Jobs Inquiries
Attn: Classifications & Consultations Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Insurance
CDI Jobs Inquiries
Classifications & Consultations Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Criminal Record Supplemental Questionnaire
  • Other - Supplemental Questionnaire- Instructions may be found in the Supplemental Questionnaire section of this job posting.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Recent experience in State service as a peace officer investigating auto, workers' compensation, property and casualty insurance fraud.
• Ability to be self-motivated, motivate others, set and achieve goals, and operate with a high degree of independence.
• Ability to successfully perform both the investigative and administrative duties of the job.
• Ability to liaison with State, Federal, and municipal law enforcement agencies.
• Ability to coordinate and liaison with Federal and State prosecuting agencies.
• Graduate of Regular Basic Course (RBC) Academy or Specialized Investigators' Basic Course (SIBC) Academy required.

Benefits

  • Free parking
  • Flexible work hours
  • Alternate Work Week Schedule 
  • Remote work options
  • Medical Benefits - including health, dental, and vision insurance
  • Employee Wellness Program
  • Employee Assistance Program
  • On the Job Training
  • Career Services Program
  • Recognition Program
  • Paid Holidays and leave
  • Defined benefit retirement program
  • Savings Plus Program (401 (k), 457)
  • Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.insurance.ca.gov
Hiring Unit Contact:
Classifications & Consultations Unit
(916) 492-3300
cdijobinquiries@insurance.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 492-3024
OCR@insurance.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

Step 1 - If you have not taken the Supervising Fraud Investigator II examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.

Supervising Fraud Investigator II: CalCareers

Step 2 - Submit your application including all required documents, by using the "Apply Now" button found at the top of this bulletin.

Supplemental Questionnaire

A Supplemental Questionnaire is REQUIRED and must be submitted with your Employment Application (STD. 678) in order to be considered for this position. Applicants who fail to submit a Supplemental Questionnaire will be eliminated from the selection process. Resumes, cover letters, or other documents do not substitute for the Supplemental Questionnaire. The Supplemental Questionnaire should be a typed response to the following questions using 12-point Arial font, single spaced, 1-inch margins, and no more than 1 page per question response.

1. Describe your experience, investigating and supervising the investigation of complex insurance fraud cases. Include your experience utilizing surveillance, undercover options, and confidential informants as a investigator and as a supervisor.

2. Describe your experience in recruiting, interviewing, selecting, and training new employees as a supervisor.

3. Share your experience establishing and maintaining cooperative and productive working relationships with prosecutors. Include experience overcoming challenges relating to communication, staffing changes, or filing decisions.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job