Job Posting: Special Investigator (Located in Rancho Cucamonga, CA)

Department of Insurance

JC-481153
-
Special Investigator (Located in Rancho Cucamonga, CA)
SPECIAL INVESTIGATOR

$5,420.00 - $8,860.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 7/1/2025

Job Description and Duties

BACKGROUND CHECK AND FINGERPRINTING REQUIRED.

Special Investigators within the Investigation Division are designated under California Penal Code §830.11 as officers of the state authorized to exercise limited peace officer powers, such as arrests and the execution of search warrants, upon completion of a Penal Code §832-Arrest course.

Do you enjoy working in a fast-paced environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Special Investigator with aptitude for investigation work and proficient in working with various computer databases and software packages such as Microsoft Word, Access, Excel, PowerPoint, and Outlook.

If this is you, then CDI may be the employer for you!

Under general direction of the Supervising Special Investigator I – Non-Peace Officer (Supervising Investigator) or designee, incumbents perform insurance investigations relating to regulatory compliance and/or criminal investigations including the enforcement of California and Federal laws related to the transaction of insurance. Some travel is required within and/or outside the state of California via private or public transportation (i.e., automobile, airplane, etc.). Travel may include overnight stay.

This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

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You will find additional information about the job in the Duty Statement.

Working Conditions

  • Must be able to work in a law enforcement environment that includes the presence of firearms.
  • Must be 21 years of age.
  • Must be able to work both indoors and outdoors, depending on the situation in which the investigator is involved, at any given time.
  • Frequent sitting, standing, walking, and carrying is required.
  • Must be able to work in a high-rise building.
This position is eligible for hybrid telework. The amount of telework is at the discretion of the Enforcement Branch and is based on CDI’s current telework policy. While CDI supports telework, in-person attendance will be required based on operational needs. Employees are expected to be able to report to work with minimal notification if an urgent need arises, as determined by the Department.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-481153
Position #(s):
413-543-8612-501
Working Title:
Special Investigator (Located in Rancho Cucamonga, CA)
Classification:
SPECIAL INVESTIGATOR
$5,420.00 - $6,728.00 A
$6,186.00 - $8,056.00 B
$6,788.00 - $8,860.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
San Bernardino County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

The CDI is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state’s consumers by fairly regulating the insurance industry. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.

Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities. 

ENFORCEMENT BRANCH
INVESTIGATION DIVISION
INLAND EMPIRE REGIONAL OFFICE

This recruitment is for the Inland Empire Regional Office located at:

9674 Archibald Avenue #100

Rancho Cucamonga, CA 91730

Department Website: http://www.insurance.ca.gov

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.

  • Exam list eligibility - refer to exam link below.
  • Degree and/or School Transcripts
  • POST Certificate (if applicable)
  • Age Verification Documentation
CRIMINAL RECORD SUPPLEMENTAL QUESTIONNAIRE (CRSQ) IS REQUIRED. CLICK HERE TO ACCESS THE CRSQ FORM

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/1/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Insurance
CDI Jobs Inquiries
Attn: Classification & Consultation Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Insurance
CDI Jobs Inquiries
Classification & Consultation Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Criminal Record Supplemental Questionnaire
  • Degree and/or School Transcripts
  • Other - Age Verification Requirement - Applicants must upload a document verifying their date of birth (e.g., ID, birth certificate) to meet the age requirements outlined in the class specifications. This document will be used solely for verification purposes by Human Resources Management Division.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Aptitude for investigation work.
  • Proficient in working with various computer databases and software packages such as Microsoft Word, Access, Excel, PowerPoint, and Outlook.
  • Demonstrated ability to exercise a high degree of initiative and independence in performing assigned tasks.
  • Demonstrated ability to work in a team environment with commitment and a cooperative attitude.
  • Fluency in a non-English language is preferred but not required. Bilingual candidates are encouraged to indicate their fluency via Question #5 of the STD. 678.

Benefits

  • Free parking
  • Flexible work hours
  • Remote work options
  • Medical Benefits - including health, dental, and vision insurance
  • Employee Wellness Program
  • Employee Assistance Program
  • On the Job Training
  • Career Services Program
  • Recognition Program
  • Paid Holidays and leave
  • Defined benefit retirement program
  • Savings Plus Program (401 (k), 457)
  • Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.insurance.ca.gov
Hiring Unit Contact:
Classification & Consultation Unit
(916) 492-3300
CDIJobinquiries@insurance.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 492-3024
OCR@insurance.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

Step 1 - If you have not taken the Special Investigator examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.

Special Investigator Examination Link: CalCareers

Step 2 - Submit your application, including all required documents, by usingthe "Apply Now" button found at the top of this bulletin.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job