Job Posting: Dispatcher (Limited Term)

CA Science Center

JC-481238
-
Dispatcher (Limited Term)
DISPATCHER CLERK

$3,873.00 - $4,846.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: Until Filled

Job Description and Duties

THIS IS A 12-MONTH LIMITED TERM APPOINTMENT WHICH MAY BE EXTENDED TO 24 MONTHS AND/OR MAY BECOME PERMANENT.

The first review of applications will take place on June 27, 2025. If there are no successful applicants, the subsequent cutoffs will be every other Friday thereafter.

Dispatcher Clerks (DC) serve as the primary link and point of contact between the public and Department of Public Safety (DPS). Dispatcher Clerks receive emergency and non-emergency calls for assistance and direct or transmit information and assistance accordingly via phone and radio for the DPS. Dispatcher Clerks work under the general direction of the Chief and in his/her absence the Assistant Chief or Sergeants, for the Department of Public Safety (DPS). The Department of Public Safety reports under the organizational structure of the Office of Exposition Park Management.

The DPS's goal is to provide timely and appropriate responses to any problems and needs within the Park. Under the direction of the Sergeant, the Dispatcher Clerk is responsible for a full range of public safety services including but not limited to: (1) receiving and transmitting emergency response information, via radio and telephone; (2) monitoring security cameras and emergency radios; (3) determine urgency or nature of call, obtain specific details related to call, properly relay information to DPS units, and initiate DPS response, as appropriate; (4) custodian of Department Computer Aided Dispatch (CAD) system with daily data entry; (5) coordinate fire department and/or allied agency police response; (6) dispatch multiple units during large and fast-paced special events, and (7) maintain close and constant contact with units to monitor response and needed support requirements. Responsibilities also include using the NCIC/CJIS systems, maintaining incident call logs or other records, ability to multi-task and prioritize calls and tasks, and other related duties as assigned. Public Safety Dispatcher Clerks are on duty 24 hours a day, 7 days a week, and 365 days a year. Dispatchers may be required to work weekends and different shifts on a rotating basis.

This position is full-time and may include weekdays, weekends, evenings or holidays.

Please submit your application along with the requested documents. No direct calls or emails, besides to HR contacts listed within this advertisement.

You will find additional information about the job in the Duty Statement.

Working Conditions

PLEASE REFER TO DUTY STATEMENT IN THE WORK ENVIRONMENT SECTION.

Dispatch center. Graveyard shift; however, may be required to work different shifts. Dispatchers work during holidays, weekends, and different shifts.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-481238
Position #(s):
314-603-1660-913
Working Title:
Dispatcher (Limited Term)
Classification:
DISPATCHER CLERK
$3,873.00 - $4,846.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
2
Work Location:
Los Angeles County
Telework:
In Office
Job Type:
12 Month Limited Term - Full Time
Work Shift:
TBD
Work Week:
TBD

Department Information

The Office of Exposition Park Management (OEPM) is a state department within the California Natural Resources Agency, under the direction of a General Manager, appointed by the Governor. Exposition Park is a 160-acre state property in the heart of Los Angeles, south of downtown. The Park serves millions of visitors annually and is home to a collection of world-class museums, educational and sport facilities, and entertainment venues and open space publicly accessible to over half a million individuals who live within a three-mile radius, and to the millions of residents in the greater Los Angeles area.

The mission of the Office of Exposition Park Management (OEPM) is to provide long-term executive leadership in the development and implementation of park usage policies, as well as day-to-day management, operation, and promotion of Exposition Park for both its tenants and the public. In addition to their park-wide supervisory and administrative role, OEPM is supported by three branches: Department of Public Safety; Business and Public Affairs; and Administration and Operations, including fiscal operations.

Special Requirements

  • The position(s) require(s) a Drug Screening be passed prior to being hired.
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

CA Science Center
N/A
Attn: State Human Resources
700 Exposition Park Drive
Los Angeles, CA 90037

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

CA Science Center
N/A
State Human Resources
700 Exposition Park Drive
Los Angeles, CA 90037
Loading Dock mail attendant in sealed envelope labeled: CONFIDENTIAL/STATE HR
08:00 AM - 03:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Degree/Diploma
  • Other - Typing Certificate: Ability to: Type at a speed of 40 words per minute; must include a typing certificate from an educational institution with application.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

* Education equivalent to completion of the twelfth grade and clerical experience or related police/military experience is desirable.
* Demonstrate ability to apply and interpret policies, regulations, and laws.
* Creative problem solving skills.
* Ability to communicate with tact and diplomacy.
* Proven ability to establish and maintain effective professional working relationships.
* Ability to use tact and good judgment while communicating and working with customers, co-workers, management, and other government agency representatives.
* Experience working in a fast-paced and changing environment.
* Strong computer skills and experience with the Microsoft Office suite.
* Excellent business writing skills.
* Strong interpersonal skills and experience working in a team environment.
* Ability to speak clearly and effectively in front of a group.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Free parking is available to employees. The building is within close distance to public transportation, including the Metro Expo Line and a variety of restaurants.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Maria Hernandez
(213) 744-7533
HR@californiasciencecenter.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Julia Lugo
(213) 744-7477
jlugo@californiasciencecenter.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

ELIGIBILITY AND ADDITIONAL INFORMATION

To be considered for the job vacancy you MUST satisfy one of the following requirement:

List Eligibility – Successfully complete the civil service exam for the classification (see Examination Information section below).

Transfer Eligibility – Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).

Reinstatement Eligibility – Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).

The California Science Center is referring qualified applicants to take the Department of Transportation examination for list eligibility.

To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers, copy or click on the following link:  Calcareers Exam Code 3521

*MINIMUM QUALIFICATIONS will be verified prior to being scheduled for an interview. Please refer to Minimum Qualifications on the bulletin when applying.

EDUCATION INFORMATION: If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Foreign Degrees: Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline. Foreign education credential evaluation services can be found at https://www.naces.org.

*Applications with "SEE RESUME" or "SEE ATTACHED" is not considered. *Faxed or emailed applications are not acceptable.

LIMITEED TERM APPOINTMENT

Limited Term (LT) appointments are distinguished from permanent and probationary appointments by the fact that they are made for a limited duration and do not confer civil service employment rights beyond the specified time period. LT employees do not serve a probationary period and no time served in an LT appointment is counted towards civil service status. Therefore, LT employees have substantially less tenure protection than permanent or probationary employees.

This position may be extended, become permanent, or cancelled at any time.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job