Job Posting: CHIEF, OFFICE OF LAW ENFORCEMENT SUPPORT

Ca Health & Human Services Agency

JC-483421
-
CHIEF, OFFICE OF LAW ENFORCEMENT SUPPORT
C. E. A.

$13,472.00 - $15,297.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 8/28/2025

Job Description and Duties

The Office of Law Enforcement Support (OLES) is seeking a new Chief. This is a rare career opportunity for proven and effective law enforcement leaders, especially those with experience in the complex space of internal affairs and oversight. 

The Chief is a sworn peace officer who reports directly to the OLES Director and is based in Sacramento.

Under the general direction of the Undersecretary of the California Health and Human Services Agency (CalHHS) and in accordance with Welfare and Institutions Code Sections 4023.6-8, the Chief of the Office of Law Enforcement Support (OLES) analyzes and coordinates statewide public safety and law enforcement operations for the OLES under the jurisdiction of CalHHS. The Chief manages and directs the law enforcement activities of the OLES pertaining to investigations of employee misconduct, as well as oversight and monitoring of employee misconduct investigations handled by the Offices of Protective Services within the Department of State Hospitals (DSH) and the Department of Developmental Services (DDS). The Chief is responsible for the production of a Semi-Annual Report detailing the status of all investigations statewide, identifying trends, and directing recommendations for policy and procedural changes to the Governor and the Legislature. The Chief is responsible for assessing the training systems of DSH and DDS to ensure best practices for the safety and well-being of staff, patients, and residents.

You will find additional information about the job in the Duty Statement.

Working Conditions

This is an in-office position that requires statewide travel.  

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

Additional Documents

Position Details

Job Code #:
JC-483421
Position #(s):
799-102-7500-001
Working Title:
CHIEF, OFFICE OF LAW ENFORCEMENT SUPPORT
Classification:
C. E. A.
$13,472.00 - $15,297.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Career Executive Assignment - Non Tenured, Full Time

Department Information

The California Health and Human Services Agency (CalHHS) oversees twelve departments and five offices that provide a range of health care services, social services, mental health services, alcohol and drug services, income assistance, and public health services to Californians from all walks of life. More than 34,000 people work for departments in CalHHS at state headquarters in Sacramento, regional offices throughout the state, state institutions and residential facilities serving the mentally ill and people with developmental disabilities. CalHHS is fully committed to the vision that "All Californians, especially those most at risk or in need, have the opportunity to enjoy a high quality of life as measured by the sound physical, mental and financial health of children, adolescents and adults; strong and well-functioning families; safe and sustainable communities; and dignity for all."

The Office of Law Enforcement Support (OLES) is a premier investigative and legal monitoring team that promotes improvement and accountability within California’s Department of State Hospitals (DSH) and Department of Developmental Services (DDS). The OLES is led by the Director who reports to the Secretary and Undersecretary of CalHHS.
Department Website: https://www.oles.ca.gov

Special Requirements

The Statement of Qualifications (SOQ) is a narrative of how your education, training, experience, and skills meet the essential and desirable qualifications and qualify you for the position. The SOQ must be typed, no more than two (2) pages in length, with one-inch margins, and have a font size of no smaller than Arial 11.

You may also include a resume, not to exceed two (2) pages in length. NOTE: a resume will not be accepted in place of a SOQ.

Please answer the following questions:

1. Describe your law enforcement work experience and certifications. Specifically include your present and previous ranks as well as your supervisory, management, and leadership experience. Include a description of relevant leadership and/or technical training you have completed.

2. Describe your experience conducting, supervising, and/or managing criminal and administrative investigations involving allegations of peace officer misconduct.

3. List the California POST Certificates you have earned or will be eligible to obtain within the next two years.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/28/2025

Who May Apply

Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Ca Health & Human Services Agency
Mail option
Attn: Carla Cueva, CEA/Exempt Unit
P. O. Box 944243, MS 8-15-58
Sacramento, CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Ca Health & Human Services Agency
Drop off option
Carla Cueva, CEA/Exempt Unit
Department of Social Services
744 P Street, MS 8-15-58
Sacramento, CA 95814
May be non-operational on weekends and holidays.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications - (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Examination Qualification Requirements

All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

Entrance Qualifications

Candidates who do not possess the Essential Qualifications will not be considered.

General Qualifications

State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Knowledge and Abilities

Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

  • Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.
  • Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


Essential Qualifications

  • At least 10 years of progressively responsible sworn law enforcement experience in a state or local law enforcement agency, including at least three (3) years of sworn first-level supervisory experience. Supervisory experience is typically considered the rank of Sergeant, Supervising Special Investigator I, or a similar classification.
  • Must possess a valid California POST Basic Certificate and Supervisory Certificate. Out-of-state candidates must be able to obtain a California POST Basic Certificate within 12 months of appointment and a POST Supervisory Certificate within 24 months of appointment.
  • Must meet California POST certification and suitability requirements, including eligibility to work as a sworn peace officer, satisfactory completion of a POST background investigation, and medical/psychological screening.

Desirable Qualifications

  • Three years of sworn management experience in a state or local law enforcement agency. Management experience is typically considered second level or higher leadership at the rank of Lieutenant, Supervising Special Investigator II, or a similar classification.
  • Demonstrated experience managing criminal investigations, internal affairs/administrative investigations, and/or a police oversight program.
  • Experience conducting, reviewing, determining findings, and resolving police internal affairs matters involving use of force and other serious misconduct allegations; experience recommending and implementing employee discipline; and experience with and knowledge of the California Public Safety Officers Procedural Bill of Rights Act (POBR).
  • Prior work experience in a detention, correctional, institutional, mental health, or healthcare environment.
  • Completion of a bachelor’s degree from an accredited college or university in a related field, and/or an advanced law enforcement leadership curriculum presented by California POST, or other recognized institution, such as Supervisory Leadership Institute, Law Enforcement Command College, FBI National Academy, or a similar program. Possession of a graduate degree is highly desirable.

Examination Information

The examination will consist of a State of Qualifications screening process. A departmental evaluation panel will review and score the Statement of Qualifications based on the Essential and Desirable Qualifications for the position, and the competitive nature of each candidate's relevant knowledge, skills, and experience.

If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

Hiring interviews for the Job may be conducted with the most qualified candidates.

The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

Special Testing Arrangements

If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.

Benefits

There are many benefits to joining our team!

Benefits include CalPERS Safety retirement, health, dental, and vision coverage, and other generous benefits.

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: https://www.oles.ca.gov
Human Resources Contact:
Carla Cueva
(916) 539-6604
Carla.Cueva@dss.ca.gov
Hiring Unit Contact:
Mark Helms
(916) 869-7455
Mark.Helms@chhs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job