Job Posting: STAFF SERVICES MANAGER III

Department of Justice

JC-486009
-
STAFF SERVICES MANAGER III
STAFF SERVICES MANAGER III

$9,572.00 - $10,867.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 8/18/2025

Job Description and Duties

Are you looking for a great job where your contributions truly matter? Within the JDIS Bureau, it is our mission to provide reliable data and investigative services to our criminal justice partners and public policy stakeholders to support their efforts in protecting Californians. Our values - Believe in Teamwork, Operate with Integrity, Lead by Example, Dare to be Innovative – represent our commitment to an inclusive and supportive work culture. Please consider joining our team!

This position serves as the Program Manager of the Violent Crime Information Center (VCIC) which consists of a wide range of complex and diverse statewide program components that provide critical law enforcement and public services in highly sensitive and visible subject areas.  These components consist of: the California Sex Offender Registry and the Investigative Services Program. The SSM III oversees and sets policies pertaining to programs that perform legislatively mandated functions relating to the identification and apprehension of persons responsible for specific violent crimes and for the disappearance and exploitation of persons, especially children.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/P7X675V

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

 

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-486009
Position #(s):
420-701-4802-002
Working Title:
STAFF SERVICES MANAGER III
Classification:
STAFF SERVICES MANAGER III
$9,572.00 - $10,867.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
Day
Work Week:
Monday-Friday

Department Information

This position is located in the California Justice Information Services Division, Justice Data and Investigative Services Bureau, Investigative Services Branch, Violent Crime Information Center.


 

Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

 

For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov.

Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.

Special Requirements

A fingerprint check is required.

 

Clearly indicate JC – 486009 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

 

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma.  An official transcript will be required prior to appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/18/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
Mail in-CJIS Divisions
Attn: Holly Bittle - JC 486009
PO Box 160608
Sacramento, CA 95816-0608

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
Drop off- CJIS Divisions
Holly Bittle - JC 486009
4949 Broadway
Sacramento, CA 95820
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -

    The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.
    A Statement of Qualifications is required and must be included. Please see Statement of Qualifications section below to complete the requirements.

  • Other -

    A cover letter is required and must be included.

  • Other - References are required and must be included.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Ability to ensure continuity between program operations and related automated systems.
• Knowledgeable about the collection, maintenance, and procedures of the State’s registered sex and arson offender and missing and unidentified person data.
• Ability to evaluate, analyze, solve, and prevent complex administrative and production issues.
• Experience speaking before an assembled group to explain departmental objectives, programs, technologies, and procedures.
• Knowledgeable about the criminal justice system, and have vision to identify and implement opportunities for program improvements.
• Experience analyzing legislation and knowledgeable of the Legislative processes in order to advocate effectively
• Excellent oral and written communication skills.
• Professional persona highlighted by objectivity, flexibility, and diplomacy.
• Exemplary planning and organizational skills.
• Experience coaching employees to meet higher performance standards.
• Ability to conceptualize and articulate technical issues.
• Strategic planning experience or exposure.

Benefits

Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Holly Bittle
(000) -
holly.bittle@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Information

In a 1-2 page written narrative (i.e., essay format, no lists or bullets), please address the questions below. Please address each question individually, and clearly label (e.g., “Question 1”, “Question 2”, “Question 3”) which question you are responding to in your submission.

For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success.

1. Describe your amount of experience (i.e., years, months, days) overseeing the administrative and operational activities of a complex or highly visible program that provides public services. In your response, explain any steps you took to establish program priorities and allocate resources.

2. Describe your experience managing a public-facing database. What was its purpose and scale? What were your specific responsibilities in overseeing it?

3. Describe your amount of experience (i.e., years, months, days) directing or leading large numbers of staff. In your response, explain any steps you took to mentor and coach your direct reports.

Additional Information about Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job