Job Posting: Section Chief, Mobile/Web Applications & Web Support

Department of Transportation

JC-488467
-
Section Chief, Mobile/Web Applications & Web Support
INFORMATION TECHNOLOGY MANAGER I

$9,387.00 - $12,579.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 9/4/2025

Job Description and Duties

Under general direction of the Branch Chief, Enterprise Operation Services within the Application Development & Support Division, the incumbent serves as the Section Chief of the Mobile/Web Applications and Web Support Section. This section comprises information technology (IT) professionals in various classifications who are responsible to maintain and support the Caltrans custom web and mobile application portfolio. The incumbent holds full management responsibilities for the implementation, maintenance, and support of activities related to the analysis, design, development, testing and deployment of Mobile/Web applications. The incumbent also oversees the departments external and internal web presence and the state procurement process to procure IT services and goods and maintain contracts. Additionally, the incumbent directly manages all aspects of the project life cycle and works with matrix IT functions to oversee all System Development Life Cycle (SDLC) phases of a project. The incumbent has full management responsibility for organizing, planning, coordinating, directing and controlling all activities associated with the day to-day operations of the Mobile/Web Applications and Web Support Section. The incumbent also provides leadership for the section.

Domains:
Software Engineering
Information Technology Project Management


You will find additional information about the job in the Duty Statement.

Working Conditions

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-488467
Position #(s):
900-170-1405-021
Working Title:
Section Chief, Mobile/Web Applications & Web Support
Classification:
INFORMATION TECHNOLOGY MANAGER I
$9,387.00 - $12,579.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

Caltrans Mission: Improving lives and communities through transportation.

Caltrans Vision: A thriving and connected California..

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity. 

Caltrans Director’s EEO Policy and EEO Policy Statement:
https://dot.ca.gov/programs/equal-employment-opportunity

Email will be the primary form of communication for this position. Please ensure you have a valid email address on your application.

Special Requirements

Pursuant to California Code of Regulations § 549.90, this position will be filled via the California Department of Transportation Managerial Selection Program (MSP) process.

This process provides for examination and job-selection specific to each position and consistent with the knowledge, skills, and abilities of the classification.

Please read the entire job posting before applying for this position.

This is a Caltrans Open examination.

All applicants must meet the minimum qualifications by the final filing date to participate in the examination.

Minimum Qualifications: 

Two years of experience as an Information Technology Supervisor I; or

One year of experience as an Information Technology Supervisor II; or

Six years of information technology experience performing a variety of progressively responsible technical, analytical, or supervisory tasks in support of computer systems or services in one or more of the major six domains or a closely related or emerging IT field.
At least two years of experience shall include performance of highly specialized work in a lead capacity on highly complex or specialized information technology systems or services, or in a progressively responsible supervisory capacity over highly complex or specialized information technology systems or services.

A master's or doctorate degree from an accredited college or university may substitute for four years of the required general information technology experience. A bachelor's degree from an accredited college or university may substitute for three years of the required general information technology experience. An associate's degree from an accredited college may substitute for one year of the required general information technology experience. Only one degree may be used for substitution.

When using education to meet minimum qualifications, education must include 15 semester units (or 22.5 quarter units) of information technology or closely related course work.

Examination Information:

This examination will utilize an evaluation of each candidate’s experience and education (E&E) compared to a standard developed from the Class Specification. For this reason, it is especially important that each candidate take special care in accurately and completely filling out his or her State application (STD. 678). List all experience relevant to the “Minimum Qualifications”.

This examination will not establish a civil service list; therefore, candidates will not have the ability to transfer their eligibility to other departments. Candidates will be notified of their examination results.

Note: If using Out of Class (OOC) experience, you must submit a copy of your signed and approved OOC documentation. Failure to do so may result in your OOC experience not being considered during the evaluation process of this examination.

Education: If using your college education to meet the minimum qualifications, college transcripts must be submitted with your application and SOQ. Unofficial transcripts will be accepted for entrance into the examination; however, official transcripts may be required prior to appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/4/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation
MSP
Attn: Roberto Moreno (25MSP059)
Managerial Selection Process (MSP) MS-86
1727 30th Street, 6th Floor
Sacramento, CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation
MSP
Roberto Moreno (25MSP059)
Managerial Selection Process (MSP) MS-86
1727 30th Street, 6th Floor
Sacramento, CA 95816-8036
Please place in examination unit drop box in the lobby
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -
    Candidates must provide detailed and specific examples from their professional education, experience, and training that directly answer each of the SOQ questions. Each question will be scored individually, therefore, candidates must provide specific examples to each question. Responses to the Statement of Qualifications (SOQ) must be submitted on the Department of Transportation's MSP Statement of Qualifications Form (PM-0504).

    Submit your competed PM-0504 in the “Additional Documents” section. Select “Other” from the drop-down menu for Type of Document and enter SOQ for the Description. Upload your completed PM-0504, then Save & Review Application.
    - 25MSP059 PM-0504 (Locked)
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Broad knowledge of the Software Development Life Cycle (SDLC).
- Proven experience leading application development teams in agile, hybrid, or traditional environments.
- Demonstrated ability to manage cross-functional teams and collaborate with diverse stakeholders (e.g., product owners, developers, infrastructure teams, and vendors).
- Experience developing application roadmaps and technology strategies aligned to IT and business goals.
- Strong problem-solving and decision-making skills, especially in complex or ambiguous environments.
- Strong people management skills with the ability to mentor, coach, and develop talent.
- Effective verbal and written communication skills.
- Ability to lead teams through change, modernization, or digital transformation initiatives.

Benefits

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Roberto Moreno
(279) 234-2408
Roberto.Moreno@dot.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant’s education and experience meet the evaluation criteria below and qualify them for the position.

Responses to the SOQ must be submitted on the Department of Transportation's MSP Statement of Qualifications Form (PM-0504). Any SOQ responses that are not submitted on the PM-0504 will not be scored. Each box provided for your response has been limited to 2000 characters.

Each question will be scored individually, therefore, candidates must provide detailed and specific examples, from their professional experience, education, and training, that directly answer each of the SOQ questions. The SOQ will be utilized as screening criteria for the hiring interview only and will not be used for the purposes of examination. Additional documents to supplement the PM-0504 will not be reviewed during the SOQ scoring. To learn about the Statement of Qualifications form (PM-0504) and screening process, click here: https://youtu.be/Wi1RbhBY0Ao

The PM-0504 SOQ Form can be found in the Required Application Package Documents section of this advertisement.

The Statement of Qualifications must address the applicant’s qualifications relative to the following:

1. Describe your Information technology (IT) education and experience including your place(s) of work, duration, and position titles that have prepared you for this IT management position.

2. Describe a situation where you managed a project that was not successfully implemented. Why did the project fail? What lessons did you learn from the experience, and how did it shape your future approach to application development?

3. Describe your experience in establishing best practices with your application development team to improve business operations. Provide at least two examples of best practices you implemented and explain how they were used in your operations.

4. How do you plan to attract and retain qualified personnel within the organization, given the dynamic nature of the technology industry? Please provide an example of a successful talent retention strategy you implemented in a previous application development leadership role.



Additional Information

Please include MSP# 25MSP059 and the title of the position you are applying for on the STD. 678 application form.

Please take this 1-minute Caltrans Recruitment Survey to tell us how you found out about this job!

https://www.surveymonkey.com/r/HMQ7LDR

Veterans’ Preference will be granted for this examination. In accordance with Government Codes 18973.1 and 18973.5, whenever any veteran, or widow or widower of a veteran achieves a passing score on an open examination, he or she shall be ranked in the top rank of the resulting eligible list. Veteran status is verified by the California Department of Human Resources (CalHR). Instructions on how to apply for Veterans' Preference are on the Veterans' Preference for Examinations form  (CalHR 1093).

 


Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job