Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only.
Please do NOT include your Social Security Number on any of the submitted documents.
All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. The SOQ must be typed and not more than one page in length per question, no less than 11 point font, and address the following questions:
Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.
1. Describe an experience analyzing and resolving a technical problem and your interaction with the customer/user experiencing the problem.
2. Describe your background, experience, education, and/or training with IBM zSystems and your ability to serve as a subject matter expert, mentor to staff and trusted advisor to management.
3. Describe how your work experiences allow you to perform within the work environment requirements of this position. Demonstrate if you performed in similar capacity.